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Ontario Hyundai

Ontario, CA

4.7
1,168 Reviews

1307 Kettering Dr A

Ontario, CA

91761

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Showing 1,168 reviews

May 13, 2015

Awrsome Experience Marina Rios, Rocky,Ed and Donnie. Your dedication and hard work to make it possible for myself, husbands and son to purchase the car we wanted all in More

by Keyrol7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Harris, Rocky Edwards, Marina Rios
May 22, 2015 -

Ontario Hyundai responded

Hi there, Congratulations, on the purchase of not one, but three vehicles!! I sure hope your family is enjoying the new rides and please know that we are here to assist you along the journey of car ownership! Thank you very much for taking the time to share your experience and we look forward to serving you in the future!! Sincerely, Tanya Johnson Administrative Coordinator Romero Hyundai Mazda 909-457-3453 tanya@romeromotors.com

May 04, 2015

Awesome Experience!! I have never had such an easy and enjoyable car buying experience! Phil Schmall made each step a breeze from the initial test drive to the final walk More

by lisa&Bret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Schmall
May 04, 2015 -

Ontario Hyundai responded

Hi there, Congratulations, on the purchase of your vehicle. Thank you so much for taking the time to share your experience. At Romero Hyundai Mazda, customer satisfaction is our priority and we are pleased to know that Phil provided you with quality service. Please do not hesitate to contact Phil or any members of our team if you have any questions or concerns regarding your vehicle. We value your business and we appreciate you! Sincerely, Tanya Johnson Administrative Coordinator 909-457-3453 tanya@romeromotors.com

March 26, 2015

Great buying experience! The staff at Romero dealership was very knowledgeable and very helpful. I usually experience staff at auto dealerships being pushy or impatient to sel More

by victorianozz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam, Nick A.
Mar 31, 2015 -

Ontario Hyundai responded

Hi there, Thank you so much for the feedback about your experience at our dealership! We appreciate the time you took to share details about working with Nick and Sam. We pride ourselves on being a family of employees who value one another and our customers. We want to ensure your experience is always pleasant. It sounds like you are pleased with your purchase and that is our goal. Please feel free to contact us with any questions or concerns. Sincerely, Tanya D. Johnson Administrative Coordinator Romero Hyundai Mazda 909-457-3453 tanya@romeromotors.com

March 19, 2015

"Three Times A Charm" My wife & I have purchased 4 Hyundai's in the past 10 years. The last 3 were Hyundai's purchased at Romero, (with Nick Alkhouri - 2010, 2014 & 2015). More

by Daniel king
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Harris, Nick A.
Mar 27, 2015 -

Ontario Hyundai responded

Daniel, Thank you for the feedback about Nick, Donnie, and your experience working with our dealership. We are pleased to know that you are a proud Hyundai owner. We value your business and we appreciate your loyalty to the Hyundai brand and to Romero Hyundai. Feel free to contact us with any questions or concerns about your vehicle. We look forward to serving you in the future. Sincerely, Tanya D. Johnson Administrative Coordinator Romero Hyundai Mazda 909-457-3453 tanya@romeromotors.com

March 18, 2015

Great experience! I was extremely satisfied with my car shopping experience. Nick Alkhouri was both a great help and very knowledgeable about the cars. Would definitely More

by PeterAbdelsayed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick A.
Mar 26, 2015 -

Ontario Hyundai responded

Congratulations, on the purchase of your vehicle! Thank you kindly for the positive feedback about your experience with Nick and our dealership. We hope to see you are our New Owner Event where you will learn to optimize your vehicle's performance, plus receive a voucher for a free oil change. Please visit our website for more information about the event (www.romeromotors.com). We look forward to serving you in the future. Sincerely, Tanya D.Johnson Administrative Coordinator Romero Hyundai Mazda 909-457-3453 tanya@romeromotors.com

March 15, 2015

Yay! Who doesn't LOVE a new Hyundai!! ? I got a new car that I didn't think I could afford but, they helped me find financing and I took the car home today! They were very friendly and gave More

by Anthony Martin7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poff
Mar 20, 2015 -

Ontario Hyundai responded

Hi Anthony! Congratulations, on the purchase of your new car and welcome to the Hyundai family! The excitement expressed in your review is our goal! We are pleased to know that you are happy with the car and with the purchasing process. We'd love for you to join us at the New Owner Event to learn more about optimizing the performance of your vehicle. Just for attending the event, you will receive a voucher for a free oil change, dinner and a wealth of information! The event is held on the 3rd Tuesday of every month. If you are available to attend, please email me or give me a call. Thanks for choosing Romero Hyundai! Sincerely, Tanya D. Johnson Administrative Coordinator Romero Hyundai 909-457-3453 tanya@romeromotors.com

February 13, 2015

Good salesman Truest!!! He will take care of you!!! Staff friendly pretty much lot of stock color More option you can find it I stay 4-5hours there but u got g More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2015 -

Ontario Hyundai responded

Hi Mike, We truly appreciate the time you took to provide feedback. It sounds like you had a great experience with Sales Consultant Ken and the rest of the staff here. We hope to do business with you in the future. Please be sure to check out our website for specials and discounts (Www.romeromotors.com) and feel free to call us with any questions or concerns. Sincerely. Tanya D. Johnson Administrative Coordinator Romero Hyundai Mazda 909-457-3453 tanya@romeromotors.com

February 09, 2015

One of the Best dealerships by far. This dealership has Great service, a clean well organize building, great service, Reasonable prices, great salesmen, and has alot of cars to choose fr More

by R4LFlapJack07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Harris, Nick A., Rocky Edwards
Feb 11, 2015 -

Ontario Hyundai responded

Wow, thank you for the kind and positive words! We truly appreciate your time, feedback and business. Customer satisfaction is our priority and receiving reviews like yours ensures us that we are doing a good job. Thanks for your time and thanks again for you business. Sincerely, Tanya D. Johnson Administrative Coordinator Romero Hyundai Mazda 909-457-3453 tanya@romeromotors.com

February 08, 2015

Superior customer service Felt so comfortable and not interrogated Joshua had the best attitude and got me a better car than what I came for and Donnie made it happen for me he More

by Primdove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua, Donnie Harris
Feb 11, 2015 -

Ontario Hyundai responded

Hello, Thank you very much for the positive review about your experience with our dealership. We appreciate your feedback, especially the comments about team member Joshua and Donnie. Our goal is your satisfaction and we are pleased to know you felt comfortable during your car buying experience. Congratulations, on your purchase and thanks for doing business with Romero Hyundai Mazda. Sincerely, Tanya D. Johnson Administrative Coordinator Romero Hyundai Mazda 909-457-3453 tanya@romeromotors.com

October 15, 2014

great service Donnie, Marina and Rocky were very professional answered all our questions. Knows their work and are very detailed in explaining all the forms. Very f More

by prissynic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
marina rios, Donnie Harris, Rocky Edwards
Oct 15, 2014 -

Ontario Hyundai responded

Hi there! Thank you for taking time to let us know about your experience with our dealership. Our team members are committed to excellence and we appreciate your feedback about Donnie, Marina, and Rocky. We hope that you are enjoying your vehicle and we look forward to serving you in the future. Feel free to contact us if you have any questions. Sincerely, Tanya D. Johnson Administrative Coordinator 909-457-3453 tanya@romeromotors.com

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