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Ontario Hyundai
Ontario, CA
1,131 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,131 reviews
September 21, 2019
There is a weight off my shoulders because of Tracy! I drove off in a new 2019 Hyundai Elantra after both Tracy and Brian worked their hardest to make sure I was happy in the car I admired. Their patienc I drove off in a new 2019 Hyundai Elantra after both Tracy and Brian worked their hardest to make sure I was happy in the car I admired. Their patience, perseverance and kindness really helped me get the car that best suited my future. I am incredible thankful for how much effort they put into helping me. Both were so kind and so informative the whole process, I would recommend any of my family and friends to visit them at Ontario Hyundai. Thank you so much Tracy and Brian for the amazing service! More
by zzzshopgirl
Employees Worked With
Tracy Benjamin
September 19, 2019
Jorge was great. Jorge serviced my car and found I had no oil. Huge problem, I know. He put oil in my car and fixed a few other minor things going wrong like my horn a Jorge serviced my car and found I had no oil. Huge problem, I know. He put oil in my car and fixed a few other minor things going wrong like my horn and air bag light. There is something wrong with my engine but the cost to repair is extremely expensive so I declined service for that. I gave this review 4 stars not because of Jorge but the dealership normally gives a complementary wash after but they did not wash my car. Also took quite a while. I dropped my car off at 8:30am and didn’t get it back until almost 2pm. Overall pretty good service. More
by Kmarie392
Employees Worked With
Jorge Lopez
September 15, 2019
Julian Hunn We met Julian while shopping for a replacement car. Julian is very well informed, energetic, never pushy. We will always recommend Julian to anyone We met Julian while shopping for a replacement car. Julian is very well informed, energetic, never pushy. We will always recommend Julian to anyone looking for a new vehicle. He made the process so easy. Thank You Julian. More
by Raul
Employees Worked With
Chris, Donny from Finanance was also very nice not pushy., Julian Hunn
September 13, 2019
Friendliest service center In love the customer service even tho they're constanly busy this was my first visit i will continue to come here for service. my go to person is Chel In love the customer service even tho they're constanly busy this was my first visit i will continue to come here for service. my go to person is Chelsea :) More
by Maaaariah
Employees Worked With
Chelsea Jose
September 12, 2019
Great iob Chelsea communicated with me promptly and was very courteous and friendly! She explained what needed to be done and when I declined some of the work s Chelsea communicated with me promptly and was very courteous and friendly! She explained what needed to be done and when I declined some of the work she didn’t pressure me at all. I would definitely request to work with her again. More
by Anj
Employees Worked With
Chelsea Jose
September 11, 2019
Servive The quality of service, the friendliness, and time spent on my vehicle was more then expected. I feel these people go out of their was to be sincere The quality of service, the friendliness, and time spent on my vehicle was more then expected. I feel these people go out of their was to be sincere and courteous Thanks More
by Grambo
Employees Worked With
Spencer Gilliand
September 11, 2019
Great Job!! Chelsea handled everything with professionalism and kept me informed every step of the way. Can’t say enough good things about the service department Chelsea handled everything with professionalism and kept me informed every step of the way. Can’t say enough good things about the service department at Ontario Hyundai More
by jim
Employees Worked With
Chelsea Jose
September 10, 2019
Committed to Customer Satisfaction Although Anthony is 'relatively' new on the service-writing side of the dealership (recently promoted from within), he demonstrated the same s Although Anthony is 'relatively' new on the service-writing side of the dealership (recently promoted from within), he demonstrated the same stellar commitment to customer satisfaction that many Ontario Hyundai customers have come to know and value. One can see that Anthony is attentive and anxious to ensure any questions are answered, and he goes the extra mile when making the customer feel they chose the right dealer service organization. But dedication and professionalism doesn't end with Anthony. The list of courteous, professional employees I've encountered is too long to cite. I'm always made to feel like family when having my car serviced, and these folks have earned my trust with their oft-demonstrated integrity. And this is why I drive 45 miles one-way to have my car serviced at Ontario Hyundai--as I have now since 2010. More
by George G.
Employees Worked With
Anthony Bada, Phil Schmall, Tina Blount, Brian Meschon
September 05, 2019
Service Dept is great Although the sales & finance experience was pretty lousy, the service department is excellent. Jorge has been my service advisor twice since I bought Although the sales & finance experience was pretty lousy, the service department is excellent. Jorge has been my service advisor twice since I bought the car in February 2019. I appreciate the time & effort Jorge has shown me & my vehicle. More
by Steve
Employees Worked With
Donnie Harris, Jorge Lopez
September 05, 2019
Well treated Every time I have to take the car in, and it's been a lot, I get treated well and they are more than helpful for all the needs. Every time I have to take the car in, and it's been a lot, I get treated well and they are more than helpful for all the needs. More
by JR Wirth
Employees Worked With
Spencer Gilliand , Jorge Lopez
