Ontario Hyundai

Tracy Benjamin at Ontario Hyundai Rocks My first real no hassle experience. I know my cars and what I want and not every sales person or dealer considers a buyer’s past (Such as I ha e a H My first real no hassle experience. I know my cars and what I want and not every sales person or dealer considers a buyer’s past (Such as I ha e a Hyundai family and clearly I bought my car from same dealer and serviced my vehicle at Hyundai). Tracy heard me, respected me, considered my past experience (including a not so good interaction with an F&I guy or sales guy). I knew the car and price I wanted that would be realsonae for sales, and Tracy met me all the way on the deal - and she even went above and beyond. If all sales people could do that, the reputation would speak for itself amc people would be back. They were lucky I came back and now I have a much positive review. Tracy would get my business again because she streamlined the process as best as possible. Give the sales people more power and look at the results. It is a win win. Thank you, Tracy and thanks for my awesome new F&I guy. I know they have a job but they got me and respected my wants. Thank you!!!!! More

Third Hyundai! Worked with Tracy Benjamin to obtain my third Hyundai - two Sonatas and a Kona this time. Tracy worked very hard and put in a lot of time to get me ex Worked with Tracy Benjamin to obtain my third Hyundai - two Sonatas and a Kona this time. Tracy worked very hard and put in a lot of time to get me exactly what I wanted - superior customer service on her part! More

Comfortable and informative! Im a first time buyer and i was nervous to approach dealerships but i had to do it so i headed down to hyundia ontario and nick was the first to come Im a first time buyer and i was nervous to approach dealerships but i had to do it so i headed down to hyundia ontario and nick was the first to come up to me and made it a pleasant experience. i will recommend nick and hyundia ontario to anyone looking for good deals and a comfortable experience buying. Thanks guys at hyundia ontario 👍 More

Erwin's car buying experience. The experience was mostly pleasant. It is never easy buying a new vehicle, but Nick made it as pleasant as possible. He was knowledgeable about the ve The experience was mostly pleasant. It is never easy buying a new vehicle, but Nick made it as pleasant as possible. He was knowledgeable about the vehicle and was easy to work with. He explained the functions of the vehicle completely. Overall, I would recommend this dealership and Nick as a salesperson. More

Showmanship Just walking in I was amazed at how nice and professional their staff are. Although I already know what car I wanted nick still helped me try to find Just walking in I was amazed at how nice and professional their staff are. Although I already know what car I wanted nick still helped me try to find a different color in the same model. Overall I felt welcome and like I was not being taken advanced of. I would reccomend hyundai Ontario. More

Car Maintenance Time I went into Ontario Hyundai to get an oil change and the tires rotated on my vehicle. The service technician who helped me was Chelsea and she quoted I went into Ontario Hyundai to get an oil change and the tires rotated on my vehicle. The service technician who helped me was Chelsea and she quoted me a price and also an estimated timeframe that it would take for the work to be done. I then went into the comfortable waiting room and was pleasantly surprised that the timeframe that was quoted to me was spot on. After that, all I had to do was to pay the bill at the cashier area and I was on my way. I'll definitely be back. More

Great experience Nick was very helpful and honest. We are so happy with our purchase and Nick Helped us every step of the way. We would recommend him to anyone wanting Nick was very helpful and honest. We are so happy with our purchase and Nick Helped us every step of the way. We would recommend him to anyone wanting to buy a car. More

The price is right and great service Tracy was very professional from start to finish. My husband and I used the Costco program and financed the car through our bank. We got no hassles Tracy was very professional from start to finish. My husband and I used the Costco program and financed the car through our bank. We got no hassles from Ontario Hyundai like other dealerships. We gave Tracy the details of what we were looking for in an SUV. She told us she had one in stock, but it did not have the leather seats like we wanted. She asked us is we wanted her to hold it for us since we couldn't drive down the hill until the weekend. Once we got to the dealership, we knew this SUV was right for us. The process went smoothly, and we were in and out from test driving to signing the paperwork within two hours. Throughout the process Tracy joked with us, but did answer all of our questions. At the end, she helped us to pair our phones and made sure everything worked for us. Thank you Tracy More

Easy breezy! I was in the market to purchase a new Hybrid car and knew what I was looking for. I had been to a few other dealerships where I had test driven differ I was in the market to purchase a new Hybrid car and knew what I was looking for. I had been to a few other dealerships where I had test driven different cars and couldn't entirely make my mind up. Nicholas was super helpful, very communicative and was not pushy at all. This made the entire process so easy - all while having my 6 yr old son with us. Compared to the other dealerships I had visited, Nicholas was the ONLY salesman that was able to explain how a Hybrid works, what was under the hood (important to my husband), and what the expectations of the car were. I eventually settled on a 2018 Hybrid Ioniq and couldn't be happier! More

Great overall experience, Nick was extrenely nice and helpfu From start to finish Nick, our sales person, was very helpful in the process. We did use the Costco program and told Nick that going into it. We test From start to finish Nick, our sales person, was very helpful in the process. We did use the Costco program and told Nick that going into it. We test drove three different models and two of them twice. All our questions were answered and many times with humor thrown in. This part of the experience could not have been better. It did take a long time to get all the paperwork done. To be fair, I can't remember the last time it was quick with any dealer. This seemed a longer than most. Not Nicks fault. When it came time for the final price it was not made very clear by the sales manager initially that the reason the per month price was higher than I had figured was because of an extended warranty they had added in. I did not get any push back when I asked for that to be taken off. In the future, however, it might be best if the sales manager was a little more upfront with that at the beginning or at the very least showed two prices one with and one without. I know they like to sell those but by not truly disclosing this at the start it slowed the process more and it could make some people a bit concerned. On delivery of the vehicle a lot of time was devoted to us by Nick in going over all the features in the car, which were abundant. This even included pairing our phones for us and making sure they both worked and signing us up for Bluelink and making sure it worked. This made for a very pleasant end to the buying process. More