Ontario Hyundai

First-Time Car Buyer Nick was so patient with me. As a first-time car buyer, I was very nervous about everything and making sure I was getting the best deal. He actually Nick was so patient with me. As a first-time car buyer, I was very nervous about everything and making sure I was getting the best deal. He actually sat there while I called to price another dealership I visited prior...I have never seen such patience at any dealership and I thank you, Nick, for that. I will never forget your kindness and genuine down-to-earth personality. You were also very personable with my little brother. Thank you. More

Great Service! I went to the Hyundai dealership to buy my very first new car and had a great experience. I was helped out by Mike Tedesco and he made sure I was very I went to the Hyundai dealership to buy my very first new car and had a great experience. I was helped out by Mike Tedesco and he made sure I was very informed about every car we looked at. I was also helped out by Jose who worked very hard to get me the cost I was looking for. All in all, my experience was great and I would definitely recommend my friends and family to this dealership. Thank you Mike and Jose! More

Awesome experience I had one of the best experiences at Hyundai Ontario. Nick, my sales rep was awesome. He was very knowledgeable and friendly. Nick went above and beyo I had one of the best experiences at Hyundai Ontario. Nick, my sales rep was awesome. He was very knowledgeable and friendly. Nick went above and beyond to find the exact car I wanted. More

Excited We went the Romero for an oil change on my sonata and went home with a new/used truck. Everyone there is awesome to work with, you never feel the PRES We went the Romero for an oil change on my sonata and went home with a new/used truck. Everyone there is awesome to work with, you never feel the PRESSURE of the relentless salesmen. One big plus is you do not have to spend all day there trying to finish the paperwork. The staff is professional and accommodating.. Thank you Romero Hyundai More

Great car buying experience working with Tracy Benjamin very courteous and polite also very professional. Explained all of the bells and whistles in full d car buying experience working with Tracy Benjamin very courteous and polite also very professional. Explained all of the bells and whistles in full detail showed how to use them. One of my better car buying experiences. Love my car, see Tracy The best More

Great service I purchase few vehicle from this dealership over the last few years 3 cars to be exact and every time from Nick Alkhouri and Dam Labib the best team t I purchase few vehicle from this dealership over the last few years 3 cars to be exact and every time from Nick Alkhouri and Dam Labib the best team to work with they treat you like family with respect and make you feel at home. Great service great people. If you ever in need for a vehicle go ontario Hyundai and ask for Nick with his patience and the great service you will be happy. The whole staff is great keep up the good work guys and thanks for all your hard work More

Great experience. I highly recommend Tracy Benjamin. I appreciate how professional and promptly she handled our purchase of our new vehicle. Tracy worked hard to accomm I highly recommend Tracy Benjamin. I appreciate how professional and promptly she handled our purchase of our new vehicle. Tracy worked hard to accommodate all of our needs. It's rare to find such a dedicated sales person in today's market. I would not hesitate to refer Tracy Benjamin to all of my family and friends. I would also like to compliment Donnie Harris in Finance for his outstanding job in helping us with the final paperwork. He made the final closing go very smooth and was very professional and pleasant to work with. Great team! More

Awesome people I had the best experience here at Ontario Hyundai! Ken, Nick, and Sam were he beat team to work with! I have a new car now and I couldn't be more than I had the best experience here at Ontario Hyundai! Ken, Nick, and Sam were he beat team to work with! I have a new car now and I couldn't be more thankful to them! More

Dishonest, slimy sales tactics I would never recommend Romero Motors to anyone. They are shady and deceitful. Here’s what happened to me. I came in looking a Versa Note, and my wif I would never recommend Romero Motors to anyone. They are shady and deceitful. Here’s what happened to me. I came in looking a Versa Note, and my wife and I wanted to look at other dealers to compare our options. In order to sell us the vehicle, they told us that they would “sweeten the deal” by “throwing in” a warranty as if it were new. That sounded like a good deal to me and my wife so we signed. They told us to sign “here, here, and here” and never even mentioned that they had added in $4,000 for the warranty, yes the warranty that they “threw in to sweeten the deal”. Need I add that the Versa was only worth $9,000. They are a prime example of the stereotypical deceitful used car sales dealership. To make matters worse, I canceled the warranty to get the rest prorated back to me (I filled out the paperwork and handed it to them personally), but it was never taken off my loan value. The only thing that could make this remotely okay is if they took the $4,000 of my loan. Please advise your friends and family to take their business elsewhere. More

Horrified by the lack of professionalism My husband and I came in to purchase a 2018 Hyundai Santa Fe Sport that I had already pre selected and reserved. My uncle works for the Hyundai corpor My husband and I came in to purchase a 2018 Hyundai Santa Fe Sport that I had already pre selected and reserved. My uncle works for the Hyundai corporate office so we came with paperwork in hand. We asked for someone from senior leadership to help us as this was a simple situation and we did not need anyone in sales involved. Somehow Alfonso ended up with our paperwork, and came to tell us that the price would be around $2400 more due to some “upgrades” such as special paint and some sort of additional insurance the dealership had applied to the car. These upgrades were not mentioned anywhere associated with the VIN number of this car, so we said no thank you, I would like the car without these upgrades, please honor my certificate for the price mandated on the paper. Alfonso wouldn’t do this and asked who my uncle is. I got my uncle on the phone so that he could explain that this certificate is a non negotiable paper from the Hyundai corporate office and they must honor it as a participating dealership. Alfonso said a few words, then hung up on my uncle and handed us the phone and walked away saying we are free to leave because we couldn’t have the car for the price specified on our rebate certificate. I was horrified and furious , I am 7 months pregnant and have never felt so disrespect at a dealership. We asked to speak to whoever is in charge and were introduced to Sam, who suddenly said they could give us the car for $400 more instead of the $2400 mentioned by his employee, so that they could break even on these supposed upgrades. We ended up leaving and driving to another dealership who had no problem honoring this certificate. More