Ontario Hyundai

Great Experience Nick was a pleasant salesman. Very knowledgeable about the Hyundai selection and knew what would work for me. He suggested a car that would fit what i Nick was a pleasant salesman. Very knowledgeable about the Hyundai selection and knew what would work for me. He suggested a car that would fit what i was looking for. When i finally decided on a model he did not try to up sale the trim model. He made some valid suggestion to why this trim was better than the next. He was patient and pulled up cars so i can decide on what color i wanted. When it came down to price and haggling it wasn't too painful. They worked with me and tried to find rebates that i could i apply for. Eventually we decided on a price and the deal was done. I didn't feel too pressured during the back and forth. During the signing of paperwork they did try to add more items (GAP, extended warranty, ect), but i declined. He kept trying, but i wouldn't budge. Overall this was my first pleasant experience with any dealership/salesperson. Thank you Nick! More

New car First time buyer and let me tell you I was scared! Great service, no pressure and no gimmicks! They were very patient with me. Love my new car! First time buyer and let me tell you I was scared! Great service, no pressure and no gimmicks! They were very patient with me. Love my new car! More

Best car buying experience Nick Alkhouri helped me purchase a 2018 Elantrar’s fast easy comfortable buy nick was great if not the best was veryhelp full and let me go home in a Nick Alkhouri helped me purchase a 2018 Elantrar’s fast easy comfortable buy nick was great if not the best was veryhelp full and let me go home in a beautiful car thanks More

Best Experience Went in thinking I was only going to be looking at some cars instead I drove off in a brand new car. This is the 4th car my family has purchased from Went in thinking I was only going to be looking at some cars instead I drove off in a brand new car. This is the 4th car my family has purchased from this dealer and are amazed that we get treated with such love from the time we walk in till the time we leave. Tracy Benjamin is amazing helping us find exactly what we want and working with us. More

Amazing This place is so kind and friendly made this process simply and easy and quick. I’m so very thankful for all the help today This place is so kind and friendly made this process simply and easy and quick. I’m so very thankful for all the help today More

Outstanding Customer Service We were referred to Ontario Hyundai through Costco's Auto Program. Almost immediately after submitting my online request, we received a call from Tra We were referred to Ontario Hyundai through Costco's Auto Program. Almost immediately after submitting my online request, we received a call from Tracy. She was very courteous, knowledgeable and patient even with all the calls, emails and texts that I sent throughout the day...she just went with the flow. After coming in for a test drive and finally making a decision on the SUV I wanted, the rest of the car buying process was quick and absolutely painless. Tracy went above and beyond to make us feel at ease. Her professionalism and calm demeanor was most appreciated! She even stayed late to give us full tour of our new SUV, making sure I knew how everything worked and getting the Bluetooth synced with my phone. By the end of the process, we felt like family! I would highly recommend Tracy Benjamin at Ontario Hyundai. More

Awesome! I saw a 2014 mustang exactly what i was looking for online and filled out the online application.. i was contacted by Tracy and after getting to know I saw a 2014 mustang exactly what i was looking for online and filled out the online application.. i was contacted by Tracy and after getting to know the requirements and spoke to her about my desired payment and down payment i was convinced to take the drive to go see her.. once we met i felt welcomed and felt that i would walk out of there with my car! She and her team helped so much and made this car buying experience great !!! More

Excellent Customer Service Very professional and courteous service received by Spencer in the Service Department. Spencer patiently explained the service recommended and looked Very professional and courteous service received by Spencer in the Service Department. Spencer patiently explained the service recommended and looked for special deals on pricing; sure appreciated him helping to keep the cost as low as possible. More

This dealer lies to you The staff at Ontario Hyundai lie to their potential customers and try to pull a bait and switch, they agree to one price over the phone then try to ch The staff at Ontario Hyundai lie to their potential customers and try to pull a bait and switch, they agree to one price over the phone then try to charge 40% more when you arrive at the dealership. ($12,400 for life of subscription + $5000 market adjustment) I reached out to Ontario Hyundai through CarGurus.com on a 2017 Ioniq EV. I received a call from Nicholas and I explained to him that I would like to take advantage of Hyundai's Unlimited+ subscription that was $2500 down and $275 per month. Nicholas stated this car was available for this deal so I setup a time to get the car. When I arrived at the dealer we had a test drive and while on the drive Nicholas casually mentioned a "market adjustment" and that I had to speak to someone inside. After waiting 5 minutes a guy named Ken (I think) came up and asked me if I wanted to put $2500, $5000, or $7500 down on the car. This confused me as that was not the advertised or agreed offer and I re-clarified that I wanted the advertised and agreed $2500 down and $275 per month that is all over Hyundai's corporates website and Ontario Hyundai’s website. He then tried to explain how they have the lowest mark up and that mark ups could be $5,000-$7,500. I then asked "so you want to change me $5000 extra for this car", he said yes so I walked out. He then called me back trying to claim he was being upfront (upfront is posting the actual price online, honoring the nationally advertised price , and not agreeing to a lower price over the phone). He then tried to negotiate with me, I explained that I was lied to by his dealership so I would only take the agreed upon price of $2500 down and $275 a month. He said he didn't think his dealership would do that but that it was above his pay grade. I then asked him to put his GM on the phone and he refused. He then said he would talk to his GM and call me back. He called me back and again stated he would not honor the agreed upon price. I am guessing he didn't actually talk to anyone since this dealership has proven they will lie and deceive to try and make a sale. Do yourself a favor and find another dealership. More

Excellent service! Courteous, quick, and great price😁 Everyone was courteous and helpful. Great service by all staff members, beautiful waiting room, excellent price. I especially liked the length of tim Everyone was courteous and helpful. Great service by all staff members, beautiful waiting room, excellent price. I especially liked the length of time I was there More