Ontario Hyundai

This dealer lies to you The staff at Ontario Hyundai lie to their potential customers and try to pull a bait and switch, they agree to one price over the phone then try to ch The staff at Ontario Hyundai lie to their potential customers and try to pull a bait and switch, they agree to one price over the phone then try to charge 40% more when you arrive at the dealership. ($12,400 for life of subscription + $5000 market adjustment) I reached out to Ontario Hyundai through CarGurus.com on a 2017 Ioniq EV. I received a call from Nicholas and I explained to him that I would like to take advantage of Hyundai's Unlimited+ subscription that was $2500 down and $275 per month. Nicholas stated this car was available for this deal so I setup a time to get the car. When I arrived at the dealer we had a test drive and while on the drive Nicholas casually mentioned a "market adjustment" and that I had to speak to someone inside. After waiting 5 minutes a guy named Ken (I think) came up and asked me if I wanted to put $2500, $5000, or $7500 down on the car. This confused me as that was not the advertised or agreed offer and I re-clarified that I wanted the advertised and agreed $2500 down and $275 per month that is all over Hyundai's corporates website and Ontario Hyundai’s website. He then tried to explain how they have the lowest mark up and that mark ups could be $5,000-$7,500. I then asked "so you want to change me $5000 extra for this car", he said yes so I walked out. He then called me back trying to claim he was being upfront (upfront is posting the actual price online, honoring the nationally advertised price , and not agreeing to a lower price over the phone). He then tried to negotiate with me, I explained that I was lied to by his dealership so I would only take the agreed upon price of $2500 down and $275 a month. He said he didn't think his dealership would do that but that it was above his pay grade. I then asked him to put his GM on the phone and he refused. He then said he would talk to his GM and call me back. He called me back and again stated he would not honor the agreed upon price. I am guessing he didn't actually talk to anyone since this dealership has proven they will lie and deceive to try and make a sale. Do yourself a favor and find another dealership. More

Excellent service! Courteous, quick, and great price😁 Everyone was courteous and helpful. Great service by all staff members, beautiful waiting room, excellent price. I especially liked the length of tim Everyone was courteous and helpful. Great service by all staff members, beautiful waiting room, excellent price. I especially liked the length of time I was there More

Magical experience. I was very apprehensive about buying a new car let alone a Hyundai since I have been a Toyota guy for over 10 years. In fact I as dead set on buying a I was very apprehensive about buying a new car let alone a Hyundai since I have been a Toyota guy for over 10 years. In fact I as dead set on buying a used Camry, but then I met Tracy and she really walked me through the process on my purchase and what I liked the most DID NOT PRESSURE ME, which was a HUGE factor on buying my 2017 Sonata Hybrid. I am so very please with the process and Tracy was diligent and found the car with the specs I wanted, and it was smooth and easy. In short I am loving my car and I will make any future purchases at this dealer and look for Traci for facilitate the process. More

Friendly and easy We enjoyed our trip to Ontario Hyundai Mazda because they made our purchase quite easy. Our salespersons were knowledgeable and quite helpful. They We enjoyed our trip to Ontario Hyundai Mazda because they made our purchase quite easy. Our salespersons were knowledgeable and quite helpful. They helped us choose the best options for us. More

Amazing I had a great experience at Ontario Hyundai. The car i originally had went in for had gotten sold as i was walking in but Nick worked as hard as he co I had a great experience at Ontario Hyundai. The car i originally had went in for had gotten sold as i was walking in but Nick worked as hard as he could to find a car that i liked. He had great customer service and made sure that all of our needs were met. We walked with a great car and very satisfied. If you’re at Ontario Hyundai ask for Nick you won’t be disappointed. More

We are a “Hyundai family” We came in to purchase our 3rd Hyundai Santa Fe, after searching cars and dealers online for a couple months. Nick took care of all the paperwork, the We came in to purchase our 3rd Hyundai Santa Fe, after searching cars and dealers online for a couple months. Nick took care of all the paperwork, then even followed me home to pick up the check for the deposit since I’d left my checkbook at home. He explained all the details on the car twice—first to me, and later to my husband when we came back to sign more papers. He’s been very helpful in the usual “dreaded” car-buying experience! More

Blessed not Stressed MY MAN JULIAN!!! GREAT GREAT GREAT salesmen. Let me tell you, this 19 year old KNOWS HIS STUFF my boyfriend and I were in complete awe with his helpf MY MAN JULIAN!!! GREAT GREAT GREAT salesmen. Let me tell you, this 19 year old KNOWS HIS STUFF my boyfriend and I were in complete awe with his helpfulness and EXCEEDED our expectations helping me lease my very own and brand new Mazda. This guy even goes the extra mile lending out his personal cell line for any questions, concerns, or just someone to talk to. Never felt so comfortable getting into an affordable lease and I thank him for it. Highly recommend stopping by and getting some questions answered if you are come across this dealership! More

New/Used Car Purchase My wife and I stopped in to see what kind of cars they had in stock as we were newly on the market for another car. We were soon greeted by a smiling My wife and I stopped in to see what kind of cars they had in stock as we were newly on the market for another car. We were soon greeted by a smiling face. His name was Andy Lu. Andy was very helpful and informative. Having great product knowledge and a non pushy sales technique. After driving the car we went inside and were able to come to an agreement in no time. The no haggle straight forward pricing was a good way of knowing exactly what I was getting myself into before even stepping foot into the show room. Overall it was a very pleasant experience and I am very excited to be in a new car. More

We're Happy Nick was very personable. Yes, I would buy another from him. He knew everything about the vehicle and easily shared that knowledge with us. He was eas Nick was very personable. Yes, I would buy another from him. He knew everything about the vehicle and easily shared that knowledge with us. He was easy to talk to. More

simply fantastic Tracy Benjamin is the most patient and thorough person. She listened to my wants and concerns. Her knowledge of her products is excellent. She excee Tracy Benjamin is the most patient and thorough person. She listened to my wants and concerns. Her knowledge of her products is excellent. She exceeded my expectations. I will recommend her to my family and friends. More