Ontario Hyundai

Great experience. I highly recommend Tracy Benjamin. I appreciate how professional and promptly she handled our purchase of our new vehicle. Tracy worked hard to accomm I highly recommend Tracy Benjamin. I appreciate how professional and promptly she handled our purchase of our new vehicle. Tracy worked hard to accommodate all of our needs. It's rare to find such a dedicated sales person in today's market. I would not hesitate to refer Tracy Benjamin to all of my family and friends. I would also like to compliment Donnie Harris in Finance for his outstanding job in helping us with the final paperwork. He made the final closing go very smooth and was very professional and pleasant to work with. Great team! More

Awesome people I had the best experience here at Ontario Hyundai! Ken, Nick, and Sam were he beat team to work with! I have a new car now and I couldn't be more than I had the best experience here at Ontario Hyundai! Ken, Nick, and Sam were he beat team to work with! I have a new car now and I couldn't be more thankful to them! More

Dishonest, slimy sales tactics I would never recommend Romero Motors to anyone. They are shady and deceitful. Here’s what happened to me. I came in looking a Versa Note, and my wif I would never recommend Romero Motors to anyone. They are shady and deceitful. Here’s what happened to me. I came in looking a Versa Note, and my wife and I wanted to look at other dealers to compare our options. In order to sell us the vehicle, they told us that they would “sweeten the deal” by “throwing in” a warranty as if it were new. That sounded like a good deal to me and my wife so we signed. They told us to sign “here, here, and here” and never even mentioned that they had added in $4,000 for the warranty, yes the warranty that they “threw in to sweeten the deal”. Need I add that the Versa was only worth $9,000. They are a prime example of the stereotypical deceitful used car sales dealership. To make matters worse, I canceled the warranty to get the rest prorated back to me (I filled out the paperwork and handed it to them personally), but it was never taken off my loan value. The only thing that could make this remotely okay is if they took the $4,000 of my loan. Please advise your friends and family to take their business elsewhere. More

Horrified by the lack of professionalism My husband and I came in to purchase a 2018 Hyundai Santa Fe Sport that I had already pre selected and reserved. My uncle works for the Hyundai corpor My husband and I came in to purchase a 2018 Hyundai Santa Fe Sport that I had already pre selected and reserved. My uncle works for the Hyundai corporate office so we came with paperwork in hand. We asked for someone from senior leadership to help us as this was a simple situation and we did not need anyone in sales involved. Somehow Alfonso ended up with our paperwork, and came to tell us that the price would be around $2400 more due to some “upgrades” such as special paint and some sort of additional insurance the dealership had applied to the car. These upgrades were not mentioned anywhere associated with the VIN number of this car, so we said no thank you, I would like the car without these upgrades, please honor my certificate for the price mandated on the paper. Alfonso wouldn’t do this and asked who my uncle is. I got my uncle on the phone so that he could explain that this certificate is a non negotiable paper from the Hyundai corporate office and they must honor it as a participating dealership. Alfonso said a few words, then hung up on my uncle and handed us the phone and walked away saying we are free to leave because we couldn’t have the car for the price specified on our rebate certificate. I was horrified and furious , I am 7 months pregnant and have never felt so disrespect at a dealership. We asked to speak to whoever is in charge and were introduced to Sam, who suddenly said they could give us the car for $400 more instead of the $2400 mentioned by his employee, so that they could break even on these supposed upgrades. We ended up leaving and driving to another dealership who had no problem honoring this certificate. More

Great place! This dealership was so amazing. They were easy going and so helpful. My boyfriend and I being first time buyers were really nervous but they really di This dealership was so amazing. They were easy going and so helpful. My boyfriend and I being first time buyers were really nervous but they really did everything they could to get us the car we wanted. They made us feel extremely comfortable through the whole process. Jonathan Arroyo and Ken Molter were amazing. Got a great price for the car and the monthly payments we were shooting for. More

Service Excelent service, I went in to have oil change and a revision of the radiator, like i said excelent service, yes I would recomend this dealer for se Excelent service, I went in to have oil change and a revision of the radiator, like i said excelent service, yes I would recomend this dealer for service. More

Bought a Santa Fe sport Good salespeople including mike ken and adom were great. Will be back for service and next car purchase. Selection of vehicles was amazing or they wi Good salespeople including mike ken and adom were great. Will be back for service and next car purchase. Selection of vehicles was amazing or they will find the vehicle you want in the color you love. More

Oil change I only go to romero hyundai for my oil change! Spencer usually takes care of me and they get me in and out as soon as they can. They made sure everyth I only go to romero hyundai for my oil change! Spencer usually takes care of me and they get me in and out as soon as they can. They made sure everything i asked for was taken care of More

the best place to be Best customer service, they make sure you are comfy, and they have great personalitys they fit the needs of your schedule and get you in and out in a Best customer service, they make sure you are comfy, and they have great personalitys they fit the needs of your schedule and get you in and out in a timely manner. Everyone is so friendly. More

Very friendly not pushy I had an amazing experience with Tracey she made sure that I got the best possible deal on my car I will recommend to anyone I had an amazing experience with Tracey she made sure that I got the best possible deal on my car I will recommend to anyone More