
Ontario Hyundai
Ontario, CA
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Above and Beyond Customer Service This was great purchase experience. It was a real joy working with Tracy Benjamin. From the moment I entered the dealership offices, I was greeted war This was great purchase experience. It was a real joy working with Tracy Benjamin. From the moment I entered the dealership offices, I was greeted warmly, and Tracy was ready with all the paperwork (we had bargained over the phone). She had previously updated me as to what would transpire once I came into the offices and had provided me a written offer that I had accepted before going to the dealership. She answered the many questions I had and was very patient with me. I also wanted to acknowledge the receptionist. Prior to contacting Tracy, I had called this dealership with some inquires and the receptionist was helpful and very friendly. The dealership staff went above and beyond with their customer service. In fact, Tracy and another staff delivered the Veloster to the place of residence of the borrowed car I was using so I did not have to trouble other family members to pick up my borrowed car. Will recommend this dealership. Bonus: I've had my Veloster for a month and just love it; it's giving me a higher mpg than advertised-very happy about that. More
Awesome Experience Tracy B. offered my best car buying experience. Worked the numbers and provided awesome service. Referrals will be given to her. She is the best. Tracy B. offered my best car buying experience. Worked the numbers and provided awesome service. Referrals will be given to her. She is the best. More
Great dealer Excellent sales rep. Nick made sure I was taken care of. He answered all of the questions I had regarding my vehicle. Everyone was so helpful. Enjoyed Excellent sales rep. Nick made sure I was taken care of. He answered all of the questions I had regarding my vehicle. Everyone was so helpful. Enjoyed the test drive, i asked about the bluetooth, the radio an the map and I was impressed by it. More
You will love Ontario Hyundai From the time I stepped on the lot of Ontario Hyundai to now, I am very happy, Mr Phil Schall was my sells person and I got wonderful service with him From the time I stepped on the lot of Ontario Hyundai to now, I am very happy, Mr Phil Schall was my sells person and I got wonderful service with him and the person in the dealer's authorized representative. Phil took me over and introduced my husband and I to him. More
Ms Chelsea Jose Her knowledge each time she has helped me has been awesome. She answered all my questions, got me going with my service right away. Great lady Her knowledge each time she has helped me has been awesome. She answered all my questions, got me going with my service right away. Great lady More
Fabulous Experience. Definitely reccommend this dealership!! We had a wonderful experience during our time at the dealership. Very helpful staff and PATIENT!!! I will definitely go there for my next car! We had a wonderful experience during our time at the dealership. Very helpful staff and PATIENT!!! I will definitely go there for my next car! More
Dinesh Review Phil was excellent salesman. He was ansewring my all questions and tryed to make good bond, which is good. I will definitely recommend to go with Phil Phil was excellent salesman. He was ansewring my all questions and tryed to make good bond, which is good. I will definitely recommend to go with Phil during their Hyundai purchase. More
3pm Brian Poff is my sakes agent, not the finance manager. Brian Poff was outstanding. Knew his products, listened to my requirements, didn't make me feel rushed. I felt good about the negotiations. The financ Brian Poff was outstanding. Knew his products, listened to my requirements, didn't make me feel rushed. I felt good about the negotiations. The finance manager was excellent. I am counting on Brian to continue to be helpful. This is my 3rd Hyundai & the previous cars never gave me one problem. If I am treated well by the service department, like I was in GA with my other 2 cars. I may be a customer for life. SERVICE IS KING. I did not expect to purchase another Hyundai because I needed a small van type that was high enough to fit me well with my back & hip problems. I had checked about 5 years ago & nothing fit. I'm delighted with my Tucson SE+. More
A great dealership I was very happy with the deal that I made but they tried to very low ball my trade in for me so I went through a auto broker. I was a great deal and I was very happy with the deal that I made but they tried to very low ball my trade in for me so I went through a auto broker. I was a great deal and I've had no trouble with the dealership. More