
Ontario Hyundai
Ontario, CA
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Pleased with Sales person First visit on Lot, Friday evening around 7pm, NO one on lot. Walked entire lot from Elway Toyota to BMW dealer around corner. Never approached. Rec First visit on Lot, Friday evening around 7pm, NO one on lot. Walked entire lot from Elway Toyota to BMW dealer around corner. Never approached. Received a deal from a dealer out in Redlands area. Came back Saturday night when met with Cheyanne, Sales lady. She was Very Very professional; took quote received from other dealer, got finance to match. No other sales personel on site. She was extremely helpful; no pressure. I could have saved an additional $500 by going to other dealer. But the way Cheyanne had conducted the sale, answering all my questions and getting the answers I needed, I decided to purchase the vehicle thru Ontario Hyundai. This lady should get a raise for doing such an outstanding job. More
Hyundai Tuscon Brian Webb was fantastic. In fact my daughter just asked for the name of the dealership since she wants to see what she can find there as well. I work Brian Webb was fantastic. In fact my daughter just asked for the name of the dealership since she wants to see what she can find there as well. I worked with Donnie in finance but he did not fax the sales contract to my insurance broker as I believed so I had to fax it from work. More
Outstanding Experience Tracy is outstanding... and a complete professional. He helped me and walked m through all aspects of the brand new car... and set up my phone as well Tracy is outstanding... and a complete professional. He helped me and walked m through all aspects of the brand new car... and set up my phone as well... and I keep coming back because of her. More
Quality Dealer! Extremely happy new owner of a 2017 Hyundai Sonata. Great Dealership to work with. Professional/courteous knowledgeable people to work with. First Extremely happy new owner of a 2017 Hyundai Sonata. Great Dealership to work with. Professional/courteous knowledgeable people to work with. First new car purchased in 10 years and these people made the whole process comfortable by not being pushy but informative. We have and will recommend others to this dealership. More
Our first family car We trade our 2010 Jeep Wrangler 4 door in for a 2017 Tucson absolutely love it. We are new parents and love the room and a/c in our new suv. Friendly We trade our 2010 Jeep Wrangler 4 door in for a 2017 Tucson absolutely love it. We are new parents and love the room and a/c in our new suv. Friendly staff , clean dealer ship would definitely recommend going in. More
Best Car Buying Experience Ever! The salesperson we worked with, Brian Poff, delivered great customer service and was very knowledgeable about the vehicle we purchased. He made us fee The salesperson we worked with, Brian Poff, delivered great customer service and was very knowledgeable about the vehicle we purchased. He made us feel very comfortable that we were making the right choice for our family. The dealership itself was a very comfortable and well organized business and everyone we came into contact with were not only very professional and knowledgeable but also kind and personable. We felt like we were a priority and valued customer. More
New2017 santa fe sport Had a great experience purchasing my new car from Brian and Ken. They were very nice and professional. They took the time to ensure we knew everything Had a great experience purchasing my new car from Brian and Ken. They were very nice and professional. They took the time to ensure we knew everything we needed to about the car before leaving. More
Very pleased I was very pleased. Tracy delivered my vehicle to my door which was a very pleasant surprise. She was courteous and knowledgeable about all the extra I was very pleased. Tracy delivered my vehicle to my door which was a very pleasant surprise. She was courteous and knowledgeable about all the extra features in the car. More
sonata xxxx So folks what we have here is a failure of the dealership to communicate empathy. Facts- January traded in a ford tarsus car for 2015 sonata. Not So folks what we have here is a failure of the dealership to communicate empathy. Facts- January traded in a ford tarsus car for 2015 sonata. Not only did we get we not get the price added options we got an outrages % rate of over 15 % you can read about that in previous reviews from mine and others with similar experience. March to present- The ford we traded continues to be in our name despite the dealer auction and sold the trade in . WAIT there is more kids... We have received numerous citations because the unknown driver likes traffic collecting tickets. what does the driver care, after all the car is still registered in our name. What does the dealer care the have the silver shillings rattling in their deep pockets . We care because suppose the unknown drive hurts or kills someone ? care is under our name ... The corp money hungry monster that is Romero Hyundai ...is some kind of monster. PS there are good people in Romero Jeanette Orozco bless her heart. Its not her, its upper, nose bleed management that refuses to smell only money and not air. More
Happy customer Nicholas Velez was phenomenal from start to finish. He listen to my needs and made it happen. As a woman I was nerves to go car shopping without a ma Nicholas Velez was phenomenal from start to finish. He listen to my needs and made it happen. As a woman I was nerves to go car shopping without a male because I have hear stories about how they will up sale you and trick you, but that wasn't the case here Nicholas was professional and made my experience amazing. More