Ontario Hyundai
Ontario, CA
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Thank you Ontario Hyundai! I came in because of a Labor Day event that I received in the mail. I usually get my car serviced here and I felt valued as a customer to receive such I came in because of a Labor Day event that I received in the mail. I usually get my car serviced here and I felt valued as a customer to receive such a great offer and such genuine customer service. I always seem to get help there from Spencer who is the most kind and personable first face to interact with. He's fast and amazingly sweet. He always goes that extra mile, even though I left with a brand new car he never skipped a beat in servicing the old one. My salesperson Brian was amazing! So knowledgable and honest and friendly, he really made the deal impossible to refuse. He spent ample time listening to what brought me in and found exactly what worked best for me. I let him know what my concerns with my old car were so every feature he shared with me in the new Hyundai was tied back to one of my concerns. Brian partnered with another man on the sales floor who made it such a relaxed experience and they both celebrated the possibility of me leaving with a new car. I would really like to thank the general manager who really made the deal possible. That kind of generosity is what brings customers back! Donnie the financing manager was also very friendly and very professional. All in all I had what seemed like the entire team working to seal the deal and every single person I interacted with was more than friendly, more than professional, and gave me the most amazing shopping experience in something that is usually so intimidating. Thank you Ontario Hyundai! More
My new Accent! Right away I knew this store was different. There weren't 10 vultures hanging out, ready to swoop in. I had difficulty getting financed at the other p Right away I knew this store was different. There weren't 10 vultures hanging out, ready to swoop in. I had difficulty getting financed at the other places I had gone but they had a "no problem" attitude from the beginning... and it wasn't a problem... they got me financed and now I have a reliable new car! I would recommend them to anyone!!!! More
Exceeded expectations Brian drove car to house to surprise wife and spend time reviewing as aspects of the car. Great service. My wife was pleased with the way Brian spent Brian drove car to house to surprise wife and spend time reviewing as aspects of the car. Great service. My wife was pleased with the way Brian spent to time to help her. More
No happy I was not happy with the service department The time it took them to fix my flat and was told GAP insurance cover everything but come to find out had I was not happy with the service department The time it took them to fix my flat and was told GAP insurance cover everything but come to find out had to pay out of pocket. I was also missing persol item from my car. . More
Awesome car buying experience. I am a first time car buyer and my experience was great! Brian Meschon and Brian Poff made my experience easy. It was a pleasure to do business with R I am a first time car buyer and my experience was great! Brian Meschon and Brian Poff made my experience easy. It was a pleasure to do business with Romero motors and I definitely will return when I purchase my next vehicle. More
Excellent Expierence I bought my 2017 Hyundai Tucson from Ontario Hyundai and it truly was a great experience. The staff were friendly and all that were present on the sal I bought my 2017 Hyundai Tucson from Ontario Hyundai and it truly was a great experience. The staff were friendly and all that were present on the sales floor conducted themselves in a professional manner the entire time I and other buyers were present. It didn't feel like a playground like most dealership sales floors feel like. You can tell that they take pride in their jobs and their customers. Very knowledgeable and truly made the experience easy and carefree. More
Sales experience This was by far the best purchase experience I have ever had at a dealership. The staff was professional and knowledgeable. I would recommend my frie This was by far the best purchase experience I have ever had at a dealership. The staff was professional and knowledgeable. I would recommend my friends and family purchase their next vehicle here. I will definitely be back for service and my next vehicle purchase. More
working hard to keep your business The sales lot has reduced the available visitor parking to just a few spaces, and they don't have the back end space for deluxe and premium services, The sales lot has reduced the available visitor parking to just a few spaces, and they don't have the back end space for deluxe and premium services, like full wash at service visits, but despite those limitations imposed on them by lot size constraints, they try hard to ensure you leave satisfied with their work and are happy to return again. They even furnish you with a rental car for repairs expected to take the better part of the day or more. The service lobby is always clean, and they provide a modicum of entertainment, snacks and liquids to keep your stay from being onerous. More
Great Experience! Great Customer Service! Better than Crown Toyota ever gave me since I purchased Rav4 in 2008, they had a I dont care attitude! Great Customer Service! Better than Crown Toyota ever gave me since I purchased Rav4 in 2008, they had a I dont care attitude! More
It was a good experience! Thanks for helping me get a great car everyone specially Brisn was nice and helpful im very happy with my purchase. I definitely go back! Thanks for helping me get a great car everyone specially Brisn was nice and helpful im very happy with my purchase. I definitely go back! More




