Ontario Hyundai

Nice, knowledgeable people We took out newly purchased previously rented Sonata to them for service. We had bought it at another dealership a month ago. Something was wrong with We took out newly purchased previously rented Sonata to them for service. We had bought it at another dealership a month ago. Something was wrong with the front LED fog light. They were unable to fix it at the place we had purchased the car from, and Ontario Hyundai was conveniently located near us. After we took it to Ontario Hyundai, they called us within the time frame they said they would, told us what the problem was, and how they fixed it. Our service advisor was Amanda Watson, and she took great care of us! We will go there for our car service needs in the future. More

Service Had my car serviced for routine oil and all that fun stuff. Spencer took care of me. The customer service is out of this world. Everyone is always smi Had my car serviced for routine oil and all that fun stuff. Spencer took care of me. The customer service is out of this world. Everyone is always smiling and quick to ask of you need help or if I would like coffee or snacks. I always recommend Romero Hyundai and Mazda to my friends and family. Thank You Spencer for always being such a great help. More

service Great service!!!! I was treated respectfully and professional. Waiting area was amazing. loved the new remodeled look with great coffee and setup for Great service!!!! I was treated respectfully and professional. Waiting area was amazing. loved the new remodeled look with great coffee and setup for computer stations while waiting. More

Our first service We took in our 2015 Mazda 3 on 1/21/16. Everyone was friendly and helpful. Apppointment was going to take two hours so they shuttled us to the Mills We took in our 2015 Mazda 3 on 1/21/16. Everyone was friendly and helpful. Apppointment was going to take two hours so they shuttled us to the Mills Mall and then returned to pick us up when car was ready . Driver was excellent and retrieved my car upon return. I also have a 2014 that I purchased 3 week prior to this one and they've done excellent with the service on that car also. More

Excellent customer service Spencer G. was my service advisor and he immediately assisted me when I drive in for service. He was very polite, efficient, and helpful answering qu Spencer G. was my service advisor and he immediately assisted me when I drive in for service. He was very polite, efficient, and helpful answering questions that I asked. The cashier is always very friendly and helpful as well. I have always had excellent service at Romero Motors in Ontario, CA. Unlike most dealerships, they always wash your car after service. The only time a dealership washed my car is when I owned a Cadillac, when I had my Monte Carlo, it was never washed. Needless to say, I truely appreciate Romero Motors. More

Best car experience! Rocky and Bryan are the best! They made my experience stress free and I will definitely be back for the FOURTH time because of them. Rocky and Bryan are the best! They made my experience stress free and I will definitely be back for the FOURTH time because of them. More

World Class Customer Service I am so glad that I had the opportunity to speak with Tracy Benjamin, the day after Christmas. I had been working with another Internet Fleet Direct I am so glad that I had the opportunity to speak with Tracy Benjamin, the day after Christmas. I had been working with another Internet Fleet Director who had tried unsuccessfully for a couple of weeks to find me a certain color and option package for a 2015 Genesis. I spoke with Tracy Saturday morning and picked up my car Sunday morning. Tracy Benjamin was awesome and would highly recommend her to anyone looking to purchase a car. She went above and beyond and I can say she provided me with "World Class Customer Service." More

Excellent Service @ Ontario Hyundai Although I have always been impressed with this dealership, things have really improved since the building renovation was finished. VERY customer-ori Although I have always been impressed with this dealership, things have really improved since the building renovation was finished. VERY customer-oriented now, with comfortable seating, individual tables, and a great coffee machine. Spencer Gilliland is one of the best service advisors I have worked with. He worked hard to ensure that I got the most "bang for my buck" when my Genesis developed an unusual electrical issue, and fixed the problem with only a modest labor charge. Other dealers may have taken advantage of the "mystery" of electrical troubleshooting, and charged me accordingly. Buy and service your car at this place! More

Great Customer Service. Very helpful and not too pushy. Brian was a great sales person to work with and I would definitely recommend for people to work wit Customer Service. Very helpful and not too pushy. Brian was a great sales person to work with and I would definitely recommend for people to work with him in the future. More

How To Win At Car Shopping Before I went to Hyundai, I did a lot of research. I knew what I wanted, what I was willing to pay and was fine with walking away from any deal that Before I went to Hyundai, I did a lot of research. I knew what I wanted, what I was willing to pay and was fine with walking away from any deal that didn't meet my price point. This was my first experience with Hyundai, in fact, I never saw myself in one. From beginning to end I was treated with respect and wasn't given the run around by my sales rep or the financing manager. Ontario Hyundai worked hard to meet me in the middle during negotiations and it felt good leaving the lot knowing I got the best deal possible. Or at the very least, feeling that way. If you hate the stress of negotiations, have done your research and know what you want, this is a great place to finalize your purchase. More