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Opelika Ford Chrysler Dodge Jeep Ram
Opelika, AL
188 Reviews
At Opelika Ford Chrysler Dodge Jeep Ram, we're dedicated to serving our friends and neighbors in the Opelika area by offering an extensive selection of affordable used cars and exciting new Ford, Chrysler, Dodge, Jeep, and Ram models. We take pride in providing top-notch service and support, ensuring a hassle-free shopping experience with quick and easy access to financing. Whether you're in Opelika or coming from Phenix City, Auburn, Salem, Dadeville, Fort Benning, or Columbus, one thing is clear: Opelika Ford Chrysler Dodge Jeep Ram is your go-to destination for finding a quality vehicle—whether it's a dependable used car or a bold new ride from your favorite brands.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Showing 189 reviews
June 04, 2025
Tim was professional and very helpful. He answered all of my questions. I would highly recommend him. He answered all of my questions. I would highly recommend him. More
by Harlessbassett
Employees Worked With
May 30, 2025
I'm 53 years old,met two salesmen my whole life I liked,Brian is one of them. Polite young fella,and that is one busy dealership! liked,Brian is one of them. Polite young fella,and that is one busy dealership! More
by goomba7002
Employees Worked With
May 25, 2025
Dealership is nice and people are friendly. The process takes awhile if you are buying due to they only had one guy doing the finance paperwork. The process takes awhile if you are buying due to they only had one guy doing the finance paperwork. More
by chrisburdick
Employees Worked With
May 23, 2025
Incredible experience—knowledgeable, honest, and genuinely cared. Best car buying experience I’ve ever had! genuinely cared. Best car buying experience I’ve ever had! More
by natashab_8
Employees Worked With
May 18, 2025
Was flexible with me even though we had a few hiccups they made sure I had a great experience and a great deal they made sure I had a great experience and a great deal More
by Lockhartjaquarious
Employees Worked With
May 13, 2025
This group made everything easy and smooth. I came from Raleigh NC to see family not thinking I could make this happen and without a second though they did. I came from Raleigh NC to see family not thinking I could make this happen and without a second though they did. More
by Tdesporte
May 12, 2025
We are repeat customers of Opelika Ford due to positive experiences in the past. However, our last visit to them in March left us angry and extremely disappointed. Our salesman, Justin Dunn, was great as a experiences in the past. However, our last visit to them in March left us angry and extremely disappointed. Our salesman, Justin Dunn, was great as always. He set us up with a new 2024 Ford Bronco. Once we began to discuss terms with finance our problems began. We went into the deal with a pre-approval from our bank. We were told by finance that our bank wouldn’t finance the deal due to an off-road package that was on the vehicle. Come to find out there is slight truth to this, the dealership cannot finance this through our bank, but we can personally. We were not given either option. We were told that the only option was to use Truist at a much higher interest rate. Reluctantly we went forward. We were made to sit in finance for well over an hour. The finance guy, honestly seemed like he didn’t want to be there. He even made a comment when we asked if everything was okay, “oh you know just wishing I was big money like you…two cars in less than three months.” My wife and I were extremely uncomfortable as he clicked very quickly through each section, mumbling through the explanations. We were tired and ready to go but really should have just walked out, and that is our own fault we didn’t. We continued and left with the vehicle that day. On Monday we reached out to our bank because we felt like we had been screwed over. They confirmed they could have done the loan at the pre approved rate we expected with the off-road package on the vehicle. We went back into the dealership and asked for management, we explained we felt lied to and manipulated. We have excellent credit and are repeat customers and this whole experience has been unacceptable. The sales manager stated the difference between the financing options (with and without the off-road package) and that we would have had to do that through the bank, but they could not. He also confirmed that the rate we were given was the lowest rate with Truist. He said the loan was already funded and there was no going back. Nothing was offered regarding our experience other than, next time just ask for the sales manager when you are pre-approved. Fast forward one month later, I go to get my payoff amount from Truist so my bank can refinance and the rate I wanted originally, the Truist banker tells me we could have gotten you TWO POINTS LOWER based on your credit. He continued to tell me that it should be a crime that the finance at dealerships can do that to customers. We will never return to this dealership! They advertise, “At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability.” In our opinion they did not serve us to the best of their ability. Instead, they served themselves by lying and manipulating customers who would have been lifelong. I hope this review deters other hard-working people in our area from experiencing the same thing! This was of no fault to our salesman and if he ever goes to another dealership, we will follow him. However, the finance and management are highly lacking and very dishonest. Don’t trust them. More
by Justin davidson
Employees Worked With
Finance manager
May 11, 2025
Mike Chandler and Brian Patton was super helpful in the process of helping me find my truck. process of helping me find my truck. More
by j.shields
May 11, 2025
Everyone was very nice and professional. They did their best to help us get the car we wanted. They did their best to help us get the car we wanted. More
by Char
Employees Worked With
May 10, 2025
Fabulous service and friendly people. It was a very smooth process with no haggle pricing! It was a very smooth process with no haggle pricing! More
by justnic2922
Employees Worked With
