
Opelika Ford Chrysler Dodge Jeep Ram
Opelika, AL
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Everyone was very nice and professional. They did their best to help us get the car we wanted. They did their best to help us get the car we wanted. More
Mike Chandler and Brian Patton was super helpful in the process of helping me find my truck. process of helping me find my truck. More
Fabulous service and friendly people. It was a very smooth process with no haggle pricing! It was a very smooth process with no haggle pricing! More
Brian is probably the best salesman I have ever had the pleasure to work with. I have traded with Toyota the last 8 times I needed a truck. Brian sold me on the Ford F150. I wasn’t sure about Ford at th pleasure to work with. I have traded with Toyota the last 8 times I needed a truck. Brian sold me on the Ford F150. I wasn’t sure about Ford at the beginning but he was so knowledge and helpful that I bought the Ford. More
Brian was our number salesman I will tell all everybody about Brian patton I give him a 10 about Brian patton I give him a 10 More
Best car purchase I’ve had at a dealer! This was due to Brian Patton’s excellent service. Everyone needs to pay him a visit! This was due to Brian Patton’s excellent service. Everyone needs to pay him a visit! More
By far the WORST experience I have ever had with a service department. They lied to me multiple days in a row that someone was diagnosing my car only to find out on the fourth day that no one had laid service department. They lied to me multiple days in a row that someone was diagnosing my car only to find out on the fourth day that no one had laid eyes on my car yet… Also, Heather was extremely rude when I went in to try and pick up my car. It was apparent she had no interest in doing her job, and my conversation with her was definitely one of the worst customer service experiences I have ever had. Do yourself a favor and take your car anywhere else for service! More
I drove from Montgomery to purchase a truck after seeing it online at Cars.com. I confirmed it was there and the Cam would be taking care of us. My son and I test drove it and they worked up a sheet based o it online at Cars.com. I confirmed it was there and the Cam would be taking care of us. My son and I test drove it and they worked up a sheet based on the numbers that were advertised at full asking price. Their offer for my trade was extremely low. They came up $2,000 on it but it still wasn't good enough. I told them I was going to see if I could sell it myself. We left around 3pm and kept in contact with Cam by text. At 5:07 PM I let Cam know that I had worked out a deal to sell my trade in and that if he would proceed with the purchase at the asking price we had agreed on. He replied that he would work on it first thing in the morning. I messaged him at 7:30AM the next day and told him I would be there at 1PM to sign paperwork and pick it up. At 9:22AM he texted and said the price has changed. They wanted $4k more for the truck. I was livid. I've sold my vehicle and now they want me to pay more than was advertised and agreed on the day before. I called Cam and reminded him that we already had a deal at that price and he said the deals changed. I asked who was making this decision and was told it was Mike Chandler the Used Car Manager (Cam's mentor as he had told me the day before). I called Mike to appeal the decision. He said the price was advertised in error and that since I didn't have a trade any longer they can't make enough money off the deal so I would have to buy it at the new price. I have also called Jeremy Hicks the general sales manager and have left two messages that have not been returned. More
If you get one of those "Giveaway Event Mailers" in the mail, understand that the numbers in the combination box mean NOTHING. You DID NOT win the prize in the combination box. There is a second number the mail, understand that the numbers in the combination box mean NOTHING. You DID NOT win the prize in the combination box. There is a second number they only check at the dealership that determines what you won. (I won a $25 gift card, after driving all the way there.) In my opinion, this is professional malpractice. I believe they are intentionally misleading people. The fine print appears intentionally confusing, so it can be understood multiple ways. I thought the winning number was just a verification code for the number in the combination box. In my opinion, this company should have a class action lawsuit brought against them. If you know an attorney that wants to take on a big business on behalf of at least 150,000 people, I want to talk to them. More
THE MOST UNPROFESSIONAL BUSINESS I'VE EVER DEALT WITH. If it weren't for Jessica, they would have lost the sale. Ray was unprofessional, loud, homophonic and using fowl language. If it weren't for Jessica, they would have lost the sale. Ray was unprofessional, loud, homophonic and using fowl language. More