Opelika Ford Chrysler Dodge Jeep Ram

Sales person was ok but its the finance manager is what you have to watch out for. I explicitly told them i didnt want an extended warranty and they added it on my sales contract but the part that really u you have to watch out for. I explicitly told them i didnt want an extended warranty and they added it on my sales contract but the part that really upset me was tthe locking lug nuts and nitogen fill on my tires on the sticker said 199.00 for nitroo fill and 99.00 for the locking lug nuts. On the contract they put 599.00 for the nitrogen filled and 399.00 for the lug nuts. I went to talk with them and they have agreed to pay me the amount they tried to sneak in on me back and are agreeing to cancell the extended warranty. Ok if you can believe this one of the managers sid reason they added to the price of accessories was because by law they cant charge for dealer preps so they added that into the price of the acessories so they wouldnt lose as much money on the sale lol . So for now its straightened out but really you just cant make this stuff up. More

Salesperson was very nice but finance department added certain charges for some items that was way more than sticker price. They tried to charge me 599.00 for nitrogen filled tires and 399.00 for four loc certain charges for some items that was way more than sticker price. They tried to charge me 599.00 for nitrogen filled tires and 399.00 for four locking lug nuts. They also addes an extended warranty even thimi explicitly told them i didnt want an extended warraanty especially on that 3300.00. The sticker,price on the nitrofill tires on sticker said 199.00 and price of lug nuts was suppose to be 99.00 according to sticker. They tried to throw a lame excuse at me saying the reason they charge more for those items was to make up money that they can no longer charge such as dealer,prep. Lol you cant make this stuff up. More

Had a wonderful experience with Vic. He was so helpful and is great to work with! Definitely recommend working with Vic at the Opelika Ford location. He was so helpful and is great to work with! Definitely recommend working with Vic at the Opelika Ford location. More

From the moment I walked in, the team was professional, friendly, and easy to work with. They took the time to answer all my questions, never made me feel pressured, and helped make the entire process smoo friendly, and easy to work with. They took the time to answer all my questions, never made me feel pressured, and helped make the entire process smooth and stress-free. I really appreciated their honesty, communication, and attention to detail. I would definitely recommend this dealership to anyone looking for a great car-buying experience More

Everybody we dealt with was very friendly. We didn’t feel pressured at all Jacob was our salesman. Very nice person. We didn’t feel pressured at all Jacob was our salesman. Very nice person. More

They provided good service to me that's why I purchased a 2026 Ram 1500. 2026 Ram 1500. More

Great attentiveness. Great work. We appreciated our needs being listened to and met. Thank you! Great work. We appreciated our needs being listened to and met. Thank you! More

I strongly advise others to be cautious when dealing with Opelika Ford. My experience with salesman Tony Conley and GM Ed Hudson has been extremely frustrating. After purchasing a vehicle that completely Opelika Ford. My experience with salesman Tony Conley and GM Ed Hudson has been extremely frustrating. After purchasing a vehicle that completely stopped working, the dealership agreed to unwind the deal and give me the value of my trade-in. However, I was only given a “We Owe” form and have been left waiting without transportation, without my money, and without confirmation that my finance company has even been contacted for payoff. This has caused me to miss work and lose income while waiting for a resolution. I expected a much higher level of professionalism and urgency from a dealership and its management team. At this point, I’m hoping they resolve the situation quickly so further action isn’t necessary. More