Opelika Ford Chrysler Dodge Jeep Ram

Worst car service ever. Over charged for a key and one sensor for $760 and the new key doesn’t work. They charged me $430 for labor MORE than the parts itself sensor for $760 and the new key doesn’t work. They charged me $430 for labor MORE than the parts itself More

Clean, cordial, and they back the veterans . Vic did everything humanly possible to ensure my satisfaction. He was knowledgeable, friendly, and professional; I would buy a car from him again because he everything humanly possible to ensure my satisfaction. He was knowledgeable, friendly, and professional; I would buy a car from him again because he gained my trust. More

Sold me Q-Certified vehicle. Test drive went fine. After I left the dealership, hut some bumps on the interstate and heard a rattle in passenger side. Took it to a Toyota dealership to get check out. Broken I left the dealership, hut some bumps on the interstate and heard a rattle in passenger side. Took it to a Toyota dealership to get check out. Broken passenger side strut, strut mount and bushing. It cost me $805.00 to get fixed. Never do business with them again. I don't know what they certified, but it apparently was not the suspension on the car. More

After trying to buy a vehicle from this dealership for over two weeks I finally give up. Why? Simple no one responds to emails voice mails or even text messages. I have even tried to get in touch with man over two weeks I finally give up. Why? Simple no one responds to emails voice mails or even text messages. I have even tried to get in touch with management and still nothing. Each time I did get a salesmen on the phone I was assured that they would get back to me. Well Not one time has anyone reached out to me. It’s a disgrace how I have been treated. I don’t know what is going on there but that dealership needs some serious customer service help, or new management. More

I didn't think I was going to be able to get my jeep but they did it and now I own a jeep. They are great people. Mike and Mike D. Thank you Opelika Ford,Dodge,Jeep they did it and now I own a jeep. They are great people. Mike and Mike D. Thank you Opelika Ford,Dodge,Jeep More

Great customer service. Justin Hollaway was friendly and knowledgeable. Did not make me feel pressured at anytime during the visit to make the purchase. Dealership was clean. Great experience. knowledgeable. Did not make me feel pressured at anytime during the visit to make the purchase. Dealership was clean. Great experience. More

Did a walk in to Opelika Ford this past Saturday for oil change and tire rotation. recieved excellent customer service from Mr Taylor the service advisor. the technician completed the service in a timely change and tire rotation. recieved excellent customer service from Mr Taylor the service advisor. the technician completed the service in a timely manner ,completely satisfied. More

Awesome experience at Opelika Ford! No haggling and super straight forward. Highly recommend working with Big John there! It was worth the drive for us to get our truck there. straight forward. Highly recommend working with Big John there! It was worth the drive for us to get our truck there. More

Service dept did a good job but the lady waiting on me wasn’t sure how to process my extended warranty but did take the oil change cost of and aside maybe it’s right and if not it’s my last day anyway wasn’t sure how to process my extended warranty but did take the oil change cost of and aside maybe it’s right and if not it’s my last day anyway More

While visiting our son at Ft. Benning, Ga., we drove to Opelika Ford. Purchased a 2020 F250 from Tripp Burnett.(EXCELLENT salesman). Had a key issue fixed in Illinois, and JD(service manager) sent me a che Opelika Ford. Purchased a 2020 F250 from Tripp Burnett.(EXCELLENT salesman). Had a key issue fixed in Illinois, and JD(service manager) sent me a check for repair. any other dealer 800 miles away would have probably ignored me. Great dealership across the board with that extra southern hospitality and respect. Thank you for a great experience. More