Open Road Acura of East Brunswick
East Brunswick, NJ
Filter Reviews by Keyword
By Type
403 Reviews of Open Road Acura of East Brunswick
We are certainly more than happy to recommend this We are certainly more than happy to recommend this dealership to any friends/relatives/colleagues who world like to purchase a new/used Acura vehic We are certainly more than happy to recommend this dealership to any friends/relatives/colleagues who world like to purchase a new/used Acura vehicle due to the excellent service we have received from Mr. John Kornacki. John was very patient and professional, and was able to answer any questions we asked. Thank you John!!! More
JOHN KORNACKI WAS A PLEASURE TO WORK WITH, EASY BUYING EXPERIENCE. I look forward to driving my car. HAVE A GREAT DAY, THANKS, IRWIN KUMER EXPERIENCE. I look forward to driving my car. HAVE A GREAT DAY, THANKS, IRWIN KUMER More
To be honest, when shopping for a new TL, I did not have a good experience five years ago with Open Road Acura of East Brunswick. At that time the sales rep was excessively pushy and I wound up buying my th a good experience five years ago with Open Road Acura of East Brunswick. At that time the sales rep was excessively pushy and I wound up buying my third Acura from Precision Acura of Lawrenceville (the first two were purchased from Ocean Acura). This time I figured I'd give Open Road Acura a second chance, but I did not expect very much. To say that I was pleasantly surprised is an understatement. After inquiring on line, Cally Pivano Tendrick from the Open Road Business Office promptly called me and set-up an appointent for that afternoon. When I arrived, I was very well received by Cally and other sales personnel. Aside from asking if I had any questions or needed assistance, the sales people allowed me to roam about, sitting in floor models to test fit them without the pushiness that I experienced my first visit to Open Road. When I was done inspecting the models, Cally asigned me to a sales rep, Anthony Mayfield. Having purchased over 12 cars in the past, I was ready for the inevitable negotiations game that precedes the purchase of a car from a dealer. However, Anthony made the process easy, and by far, the least adversarial experience in my car purchasing history. The finance officer, Mike, finished the process in a very pleasnt manner. I have to give a "10" to all the personnel I encountered that day. There's no question that from now on, I will be buying my next Acura form Open Road. Paul Pittari More
Always my dealership of choice. We are a two car family only driving Acuras. The sales and financing team make doing business easy and enjoyable. only driving Acuras. The sales and financing team make doing business easy and enjoyable. More
From the moment we walked into the dealership we felt welcomed and at ease, not pressured at all like in previous dealerships. John greeted us right away and was able to help us out immediately. He let u welcomed and at ease, not pressured at all like in previous dealerships. John greeted us right away and was able to help us out immediately. He let us shop around on our own and then was helpful in answering all our questions and also making recommendations. The overall experience was great. More
barry was great. no sales pressure, very imformative, and very helpful. answered all questions and made you feel at ease. he kept me informed throughout the day to let me know what was going on. very helpful. answered all questions and made you feel at ease. he kept me informed throughout the day to let me know what was going on. More
I was extremely pleased with all of the assistance I receive from both Ralph and Charlie. They were always available, answered all of my questions, and got my car ready the day I told them I would leas receive from both Ralph and Charlie. They were always available, answered all of my questions, and got my car ready the day I told them I would lease it. I would highly recommend them to my friends. More
Very friendly environment made the dealing stress free and without any pressure. I expected better price for the trade-in,but overall experience was very pleasant. It was easy for me more because I had al and without any pressure. I expected better price for the trade-in,but overall experience was very pleasant. It was easy for me more because I had already decided on the make and the model of the car I wanted, so only thing I had to decide was which dealership. I am glad that I had decided on Open Road Acura. More
I had recently visited the dealer ship after many emails threw Cally leading me there . I had asked multiple times to not waste my time to give me a ruff estimate, she never provided so my husband , I & my threw Cally leading me there . I had asked multiple times to not waste my time to give me a ruff estimate, she never provided so my husband , I & my 3 children decided to take a ride and get a price from them. After going out of my way to go there & walked into a vet in welcomed environment and attacked by 3 different people being Cally, another sales woman and Steve a manager which totally arrogant and rude. Totally against us trading and payments was ridiculous . I was very upset and sick over how this experience was. I would never recommend them or go back. They led me on& lied. I have leased many cars & a mercedes which was unbelievable experience. I will go back there where I was happy 100% More
My purchase of a 2012 TL was the best car buying experience of my life!I was almost killed in an accident with the 2008TL that I leased from Open Road in September of 2010 and was only recently clea experience of my life!I was almost killed in an accident with the 2008TL that I leased from Open Road in September of 2010 and was only recently cleared to drive again. I do believe that the car and the power of prayer saved my life! I must say that Geno was very understanding,kind and knowledgeable. He made my decision easy and his reassurance was very much appreciated.I love my new car even more than I did the 2008. It was Geno's thoughtfulness and encouragement that made it all so easy to do again.I would recommend your dealership to anyone! I am so grateful that Geno was just great! More