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Open Road Acura of Wayne

Wayne, NJ

3.8
260 Reviews

1425 Route 23 South

Wayne, NJ

07470

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260 Reviews of Open Road Acura of Wayne

June 22, 2007

I went in to compare prices with another dealer who was extremely rude, and this dealership was willing to work with me to any extent. They were professional and courteous..... More

by rsc2024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Herman
February 01, 2007

The sales manager lied to me, but I finally got him to a reasonable price. They completely tried to rip me off on my trade-in value, trying to justify it with more lies. Same offer was $1,650 better at an More

by iwlmjdfe
Customer Service
Friendliness
Price
Recommend Dealer
No
February 01, 2007

The sales manager lied to me, but I finally got him to a reasonable price. They completely tried to rip me off on my trade-in value, trying to justify it with more lies. Same offer was $1,650 better at anot More

by iwlmjdfe
Customer Service
Friendliness
Price
Recommend Dealer
No
January 30, 2007

I cannot complain at all about the service I received at Open Road - Acura, Wayne, NJ. I shopped around at several other dealerships and got a mixed bag of courtesy and cooperation towards striking a deal o More

by jpollara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curt Lewis
January 26, 2007

They lie about their price guarantee and basically wasted my time going there. They're not courteous at all either. I'm glad I bought my car from another dealer. I just read another person had a bad experie More

by bpmc58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
January 10, 2007

Sent an online inquiry for a quote and got decent pricing. So I visitied their showroom but as soon as I visited the showroom, they didn't even look at the quote refusing that pricing is not feasible More

by urmils
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
April 28, 2006

I put a $500 credit card deposit on a car. I went to look at it, said i wasn't interested and told him to refund the deposit. He called wednesday and asked when i wanted to pick up the car. He was extremely More

by Joe32586
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam- Used Cars
August 09, 2005

When we showed up to lease 2 vehicles, we negotiated a deal with the sales guy John and were under an impression we had an agreement. Little did we notice that the numbers went into a different box on the More

by Vasya5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John
June 30, 2005

I went to Open road acura of wayne with the intent to purchase the vehicle from another dealer (which I have purchased 3 prior vehicles). The day I went to this dealer ship I was over come by how nice e More

by Ohger23
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Skerlick
July 06, 2004

We were shopping for an Acura. Got to the point of actually deciding on buying the car that day. The General Manager came to discuss the pricing. He was not only rude but he had a very bad attitude. More

by tabasco
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Floor sales and General Manager
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