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Open Road Acura of Wayne

Wayne, NJ

4.2
265 Reviews

1425 Route 23 South

Wayne, NJ

07470

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265 Reviews of Open Road Acura of Wayne

June 29, 2008

Terrible dealership, both for service and sales, rude/incompetent. Free car wash they offer after oil change left my car full or water. Also fixed clock in car did a sloppy job. While buying the More

by niranjan162
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
n/a
June 23, 2008

Went to purchase a used 03 RSX that was advertised for a decent price. The actual purchasing of the car was pleasant. The staff was quite willing to work with me in terms of purchase. However, when it came More

by TheBirdman821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pre-Owned salesman, finance manager
March 07, 2008

Certified my car when it should not have been certified, upstate Acura dealer (Crest Acura) told me the car was totally repainted and a "horrible" car. The car is now worth $4,000 less than its book value a More

by ins911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Basum
September 08, 2007

I was told they will install audivax DVD Player, But they have installed different DVD Player. Here is the reply .. This is also 8" DVD Player it works. Nothing they can do about. When I asked them to say t More

by saddaikkan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dwaine
August 30, 2007

This dealership worked with us to get the vehicle I was looking for at the price I wanted to pay. I traveled an hour to pick up my car, at which point the finance manager told me that they would only acce More

by mdxowner
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johathan Arante
June 22, 2007

I went in to compare prices with another dealer who was extremely rude, and this dealership was willing to work with me to any extent. They were professional and courteous..... More

by rsc2024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Herman
February 02, 2007

The sales manager lied to me, but I finally got him to a reasonable price. They completely tried to rip me off on my trade-in value, trying to justify it with more lies. Same offer was $1,650 better at an More

by iwlmjdfe
Customer Service
Friendliness
Price
Recommend Dealer
No
February 02, 2007

The sales manager lied to me, but I finally got him to a reasonable price. They completely tried to rip me off on my trade-in value, trying to justify it with more lies. Same offer was $1,650 better at anot More

by iwlmjdfe
Customer Service
Friendliness
Price
Recommend Dealer
No
January 30, 2007

I cannot complain at all about the service I received at Open Road - Acura, Wayne, NJ. I shopped around at several other dealerships and got a mixed bag of courtesy and cooperation towards striking a deal o More

by jpollara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curt Lewis
January 26, 2007

They lie about their price guarantee and basically wasted my time going there. They're not courteous at all either. I'm glad I bought my car from another dealer. I just read another person had a bad experie More

by bpmc58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
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