Open Road Audi of Manhattan
New York, NY
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124 Reviews of Open Road Audi of Manhattan
If you need an Audi, there's no one better to advise you than Levani Zazadze. Levani took all the time I needed to clearly explain all the information and terms of the purchase. He stayed in touch through than Levani Zazadze. Levani took all the time I needed to clearly explain all the information and terms of the purchase. He stayed in touch throughout the entire process and was successful at securing for me, the vehicle with all the specs I wanted. More
My good experience was due to my kind, honest, involved service advisor, Kevin Nagle. He stayed in communication with me while my car was being serviced by texting. He responded quickly to my texts and c service advisor, Kevin Nagle. He stayed in communication with me while my car was being serviced by texting. He responded quickly to my texts and calls. He helped me navigate a complicated service appointment. More
Sold me a Certified clean carfax 2021 AudiQ5. It is not Certified and has been in an accident. I have to pay out of pocket for repairs. Certified and has been in an accident. I have to pay out of pocket for repairs. More
Took my car for annual inspection. Notice wrong mileage on invoice. I use kms for odometer. Audi Manhattan uploaded kms as miles resulting in over counting actual mileage of my car by 60%.... requested to on invoice. I use kms for odometer. Audi Manhattan uploaded kms as miles resulting in over counting actual mileage of my car by 60%.... requested to change it...response: no can do. system does not allow it. insisted, still no can do and what's my problem isn't this a lease? They have no sense of customer service. None More
They highly recommend rotation and alignment of the tires. $650+tax of labor to “extend the life” of tires that cost about as much. This is a service that a normal technician would do in an hour. But a tires. $650+tax of labor to “extend the life” of tires that cost about as much. This is a service that a normal technician would do in an hour. But apparently takes 5 hours of their grossly overpaid ones. More
Our experience with Open Road could not have been better! We were well taken care of by Levani Zazadze. All our questions were answered and we received excellent service. Very professional with no pressure. We were well taken care of by Levani Zazadze. All our questions were answered and we received excellent service. Very professional with no pressure. The entire transaction was a breeze. Could not be more pleased, Levani really took care of us! On a scale of 1-10...Levani gets 11 More
Terrible service department!They won’t fit you in to put Terrible service department! They won’t fit you in to put air in a tire! Terrible customer service. Rude and inattentive. Blamed covid and snow s Terrible service department! They won’t fit you in to put air in a tire! Terrible customer service. Rude and inattentive. Blamed covid and snow storm!! Air in a tire... More
Bought an 2019 Audi Q7 CPO here. We travelled in from Suffolk county with 3 kids in tow. Levani Zazadze Was our sales person and was extremely helpful and knowledgeable about the Audi Q7. Highly recomme Suffolk county with 3 kids in tow. Levani Zazadze Was our sales person and was extremely helpful and knowledgeable about the Audi Q7. Highly recommend Levani and this dealership! More
First time with Audi, and wow, what a great experience. Scott helped us find exactly what we wanted (in fact, we ended up with even more than we had hoped for). The car is perfect, and all interactions wi Scott helped us find exactly what we wanted (in fact, we ended up with even more than we had hoped for). The car is perfect, and all interactions with the folks at Audi of Manhattan have been great. Based on the beautiful A3 we are now driving and the great service from Scott, we are going to be part of this dealership for a long time. More

