Open Road Audi of Manhattan
New York, NY
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117 Reviews of Open Road Audi of Manhattan
stress free expierence leasing an audi. My husband and I recently went to the manhattan office to lease an audi. We met with Travis. He was professional,patient and kind. He answered all my My husband and I recently went to the manhattan office to lease an audi. We met with Travis. He was professional,patient and kind. He answered all my husband's questions It was a very pleasant and stress free ecpierence. The we picked our new 2016 Audi. Travis spend over 2 1/2 hrs. Going over all the features in thecar More
Easy and honest sales process, above and beyond service" John Kwon, was a pleasure to deal with -- knowledgeable about his product, very professional and did everything he could to make the deal work. Worki John Kwon, was a pleasure to deal with -- knowledgeable about his product, very professional and did everything he could to make the deal work. Working with John was a great experience. More
Excellent experience at Audi of Manhattan My experience this year at Audi of Manhattan exceeded my expectations. I worked with Laura Perricelli who was responsive to my needs, knowledgable and My experience this year at Audi of Manhattan exceeded my expectations. I worked with Laura Perricelli who was responsive to my needs, knowledgable and extremely competent. She took the time to introduce me to her manager and followed up shortly after delivery. Her friendly manner and honest communication about every detail made the process seamless and stress-free. I recommend her highly to anyone in the market for a lease or purchase. This is my second A4 and I have always experienced excellent customer service in the service department as well. I'm always greeted immmediately, and service is timely and well done. I always feel very well-taken care of in all my dealings with Audi. More
Perfect Clarence made my purchase stress free. He was professional , attentive and never tired of my endless questions. I had a trade in and Clarence stated Clarence made my purchase stress free. He was professional , attentive and never tired of my endless questions. I had a trade in and Clarence stated , go to work . By the time your day is over you will be able to drive home in a new car. He was true to his word. More
Amazing and pleasant buying experience! We bought our second Audi from Open Road Manhattan. Thanks to Stephen Grattan, the entire buying experience was pleasant and smooth. Stephen is courte We bought our second Audi from Open Road Manhattan. Thanks to Stephen Grattan, the entire buying experience was pleasant and smooth. Stephen is courteous, professional and personable. He has superb communication skills and he is easily available. Patient and very dedicated, Stephen made sure that the delivery process remained an amazing and stress-free experience for us. What a delight it was! Thanks also to Anthony Muniz whose energy and positive attitude completed the superb experience. I highly recommend Open Road Audi Manhattan. They take great care of you and will promptly and patiently answer all your questions and concerns. More
John Kwon is exceptionally well informed and insightful! I can see why John Kwon has such amazing reviews. Went in to see the A4 despite my love for another car brand. He was exceptionally well informed expl I can see why John Kwon has such amazing reviews. Went in to see the A4 despite my love for another car brand. He was exceptionally well informed explaining in detail (without disparaging other brands in any way) the differences and why Audi makes the safest, most advanced luxury cars in the world. More
John Kwon is a true professional Our buying experience was equally great because the Audi A7 is a phenomenal car, and because John Kwon was so patient, knowledgeable, and through. He Our buying experience was equally great because the Audi A7 is a phenomenal car, and because John Kwon was so patient, knowledgeable, and through. He is both a technical expert and a consummate professional, making this a quality experience. More
A+ Experience - Ask for John Kwon and Dexter John Just leased a 2015 S4 through Audi Manhattan and could not have had a better experience. I was dreading going through the "sales" dance at a dealershi Just leased a 2015 S4 through Audi Manhattan and could not have had a better experience. I was dreading going through the "sales" dance at a dealership again, but after this experience will never use another dealership or sales rep. - Brand Specialist - use John Kwon: John is a car enthusiast and expert. he was enthusiastic about cars and driving, and answered every question i had. he was a knowledgeable confidant who helped us find the car that was exactly right for us. On top of finding the perfect car for us, he helped get us a price which was extremely competitive and hassle free. post buying the car, John has not stopped helping us. He has proactively followed up several times and met us for extended amounts of time to ensure we understand full functionality on the car, get the most out of our lease, help us with logistical questions... - Ask for Dexter John for Financing: Dexter made this dreaded part as seamless and friendly as could be. he explained things in a simple yet detailed manner, and did not push anything upon us, but instead insured that we understood the pro's and con's of every choice and made sure we financed our vehicle and got the protections which were ideal for our situation. couldn't be happier with our car, and will always use Audi Manhattan, specifically John Kwon and Dexter John for all future auto purchases and needs. truly 1st class service in a 1st class way More
New car purchase. Best buying experience, this is the second Audi A4 I have purchased this year from Audi of Manhattan. My salesman Travis is very knowledgable and has Best buying experience, this is the second Audi A4 I have purchased this year from Audi of Manhattan. My salesman Travis is very knowledgable and has this made buying a car enjoyable. I highly recommend if your looking to buy an Audi come see Travis and the rest of the sales staff. Thank you travis and I appreciate all the help and hard work, More
Doing the Right thing with Customers I went in to Open Road Audi in Manhattan to pick up our car after some service. When I questioned the charges on the account, the President of Open I went in to Open Road Audi in Manhattan to pick up our car after some service. When I questioned the charges on the account, the President of Open Road Auto (Michael Morais)group took the time out of his day to explain the charges and offered to give me a discount as a thanks for discussing the situation with him. He also gave me his business card and told me to let him know if there was anything that he could do. Everyone else in the service department was helpful, but what will stand out in my mind, is the length that Open Road Group is willing to go to in order to develop and maintain positive relationships with their customers. We will definitely be returning to Open Road Audi for any service needs and when we are ready to purchase a new car, will return to an Open Road dealer. Michael Morais just earned a customer for life, and an advocate to others on why Open Road Auto Group is more than just a collective of dealers. More