Open Road BMW
Edison, NJ
Filter Reviews by Keyword
By Type
790 Reviews of Open Road BMW
I purchased a pre-owned pathfinder & worked with Anthony. He was very upfront & followed through on all his promises. Very satisfied with this dealership & highly recommended. Unlike past experiences at o He was very upfront & followed through on all his promises. Very satisfied with this dealership & highly recommended. Unlike past experiences at other dealerships, this place was quick & no stress or hassle. More
Great experience buying my 1st BMW. The staff was amazing! I will definitely come back for my 2nd, 3rd, etc… BMW! Thanks Hamada! The staff was amazing! I will definitely come back for my 2nd, 3rd, etc… BMW! Thanks Hamada! More
Had a great experience at Open Road BMW with Michael Simone. He gave the best possible deal and made the whole transaction extremely smooth. He was very friendly and warm and there were no pressures. Th Simone. He gave the best possible deal and made the whole transaction extremely smooth. He was very friendly and warm and there were no pressures. The whole process was done in a few hours and we drove back in the new Car right away. I would certainly recommend them. More
Hamada is a great sales person it was a nice and easy, great personality and gives you the best prices , he is a fast and hard working man i enjoyed the pleasure of doing business here great personality and gives you the best prices , he is a fast and hard working man i enjoyed the pleasure of doing business here More
I walked into this dealership, not exactly sure what car I was looking for. I was met by a salesman, Michael Simone, who didn’t pressure me, urged me to look around and answered all of my questions. Althoug I was looking for. I was met by a salesman, Michael Simone, who didn’t pressure me, urged me to look around and answered all of my questions. Although I didn’t purchase anything g that day, he politely followed up with me a few days later with options and suggestions on what I was looking for. After going back and forth, we found the car for me and I absolutely love it. Michael was professional, courteous and on his A game the entire time. I’d recommend him to anyone going to Open Road BMW!!! Five star service all the way! More
My sales rep Michael Simone was incredibly helpful. He was patient, and even though I would say it is a seller’s market right now, he wasn’t pushy, and he let me make the decision on my own. He made He was patient, and even though I would say it is a seller’s market right now, he wasn’t pushy, and he let me make the decision on my own. He made buying the car easy, and the entire dealership made the process easy. More
My experience here is way better than when I bought my first car! With the help of Douglas Jeffries, the process was so smooth. He was so patient and provide great recommendations. Will definitely recomme first car! With the help of Douglas Jeffries, the process was so smooth. He was so patient and provide great recommendations. Will definitely recommend my family and friends to go here and see Douglas if they want to buy BMW in future! Thank you for making this experience extremely good. More
I have X5 45e. Visited on Dec 16 for gas smell and battery recall. They order parts for battery. When parts arrived gave me an appointment for Feb.1 10.30am. Took the car at 10.15 am. After 11.30 John battery recall. They order parts for battery. When parts arrived gave me an appointment for Feb.1 10.30am. Took the car at 10.15 am. After 11.30 John advised me that need more time and they have no loaner now so asked me to book again loaner appointment. Now I am book back to Feb 22nd.(they never have loaner and behind for months since I visited from August). I wasted my 2 hours and put me behind on appointment. Very disappointed I am driving vehicle without charging since Nov. visited 7 time for service on a brand new vehicle. Very poor service department, unorganized. Could be a good seller with poor service. More