
Open Road BMW
Edison, NJ
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796 Reviews of Open Road BMW
PROFESSIONALISM AND COURTESY I initially looked locally at both new and used car dealerships, when I remembered that someone suggested OpenRoad BMW dealership in Edison, NJ. First I initially looked locally at both new and used car dealerships, when I remembered that someone suggested OpenRoad BMW dealership in Edison, NJ. First, I thought I could manage with the local dealerships, but after a few weeks, I realized that I was tired of hearing all the double talk. Finally, I spoke to Mike Pascarelli and immediately knew that I had finally found an honest salesman! I was able to tell Mike exactly what I was looking for and how much I wanted to spend, and he worked with me. It finally felt as if I had an expert on my side! It took a few weeks for the perfect car to come in, but Mike never gave up. Ultimately, we bought a car from him and are absolutely thrilled! Thanks Mike!! -Liz W. More
Wonderful people I have been to couple of dealers before I ended up here, apart from being professional they are very friendly as well when compared to other dealers. I have been to couple of dealers before I ended up here, apart from being professional they are very friendly as well when compared to other dealers. Eugene helped me out with walking thru the cars I asked for. Very nice person with lot of patience. Alex, the manager also was of lot of help. Very reasonable prices. I would recommend this dealership if you are planning on to by certified or new BMW. I got 2012 528ixD. Thumbs up. More
My Experiences the past 14 years My experience the past 14 years and 5 cars later with my Salesmen Douglas Jeffries of BMW Open Road of Edison has been Great. He knows what I like whe My experience the past 14 years and 5 cars later with my Salesmen Douglas Jeffries of BMW Open Road of Edison has been Great. He knows what I like when I am looking for something new and always give me the Best service. Doug and Open Road have become someone I refer to All my friends, family, and people I meet in my business . Shirley Stewart More
Happy Customer. A few weeks ago I went into Open Road BMW at Edison to inquire about the new 4281 model. I was lucky enough to have met and spoke with Doug Jeffrey, a A few weeks ago I went into Open Road BMW at Edison to inquire about the new 4281 model. I was lucky enough to have met and spoke with Doug Jeffrey, a sale representative. Mr Jeffrey was able to explain everything to me about the 4281 model for me to easily made up my mind about the 428I coupe. He was very helpful in securing a lease contract for me. This was the best experience I ever had buying/leasing a vehicle, and this was simply because of the experience, courteousness and professionalism of Mr. Jeffrey. I was not in anyway pressured to complete the deal. He went out of his way to try and find the colors I was looking for and the price I was comfortable with. Once the vehicle was located and the deal was signed, he spent time going over the car features with me. I am very happy and I would definitely recommend Doug Jeffrey and Open Road BMW to family members and friends. Hartman Walker. More
Jim Crowe saved us again Recently we had an issue with our 328 which turned out to be a major issue. And of course the issue happened late in the day. I called the dealershi Recently we had an issue with our 328 which turned out to be a major issue. And of course the issue happened late in the day. I called the dealership and happened to speak to Jim Crowe. He told me to come right in and to my surprise had a loaner car ready. The next day I found out the issue was a major problem, but to Jim's credit, he was able to get us taken care of and back out on the road. I can't thank Jim enough for his great service and commitment to help. He always does what is needed. More
I bought my dream car Open Road and Paul M were great to me. They helped me find an amazing preowned that was like new. They gave me a great price on my trade in and walk Open Road and Paul M were great to me. They helped me find an amazing preowned that was like new. They gave me a great price on my trade in and walked me through everything I need to know. There was no pressure, just options. Everyone was friendly and kind. By far, my best car purchase experience! I've already recommended them to friends and family. More
Always a great experience! Ive been a customer of bmw for quite some time now and i must say i am very pleased with the service. Stephen Scofield usually is the one that assists Ive been a customer of bmw for quite some time now and i must say i am very pleased with the service. Stephen Scofield usually is the one that assists me and i am always satisfied with the help that he offers. Thank you Stephen for great service. -Dan Cubelo More
Professional, Courteous, and Superior Service! The staff is friendly, knowledgeable, and always willing to listen to my concerns and questions. This location is conveniently located in central new The staff is friendly, knowledgeable, and always willing to listen to my concerns and questions. This location is conveniently located in central new jersey and the parts department is swift and prices are competitive, not to mention the quality is top notch!! More
PROFESSIONAL,FRIENDLY,OUTSTANDING SERVICE!!! What's more precious than your children...NOTHING AT ALL Well, OPEN ROAD BMW(Edison,NJ) I will FOREVER be grateful for the HOSPITABLE, COURTEOUS,P What's more precious than your children...NOTHING AT ALL Well, OPEN ROAD BMW(Edison,NJ) I will FOREVER be grateful for the HOSPITABLE, COURTEOUS,PROFESSIONAL SERVICE both Hamada Elmasry and Alex Rosenburg have shown our family consistently throughout the years.Our first BMW purchase was back in 2004 when our daughter Taylor was a mere 6 months old....to-date our little princess is 10 years old and there is no other dealership we would TRUST with our MOST PRIZED POSSESSION's safety{our daughter}or we would rather give our business to. In addition, Joe Caravano in new car sales (accessories) and Billy Shannon(service) dept are not only KNOWLEDGEABLE these gentleman are PERSONABLE, PROFESSIONAL and FRIENDLY...FOREVER OUR EXTENDED FAMILY OPEN ROAD BMW EDISON. More
Exceptional Service! I have been bringing my BMWs here for service for over a year. Overall service is excellent! Special than you goes to Anthony who goes above and beyon I have been bringing my BMWs here for service for over a year. Overall service is excellent! Special than you goes to Anthony who goes above and beyond for customers. Even though BMW of Manhattan is closer I choose to bring it here based on my experience with both dealerships. Great job guys! More