My husband and I went to this dealership late on a Saturday evening. We were both tired, having just came from another dealership that drained our energy. When we came in , Sal asked us right away if we needed help. From that time on, we knew we were in good hands. We made a deal and bought our vehicle right there after endless internet search and research for weeks. Sal was a gentleman. He was polite and endured my endless questions. I would recommend this dealership and would have totally given it a 5-star except for one negative drawback,the "manager" . He did not impress me with his careless demeanor and rough edges. I don't know his name. For a manager, he did not seem to know about the details of the product, to my dismay. Sal is the reason I still would recommend Open Road Chevrolet. Ask for him if you should go.