Open Road Chevrolet
Union, NJ
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277 Reviews of Open Road Chevrolet
purchased a new vehicle in co was told all dealer must fix because i live in n,j, i took to open road chey made an appointment with no problem so i left my car on day and time of appointment 4 days latte fix because i live in n,j, i took to open road chey made an appointment with no problem so i left my car on day and time of appointment 4 days latter still did not look at car 4 different problems and none were looked at after i gave my car with no loaner or any think very disappointed with this dealer and gm have had a gm for 30years and i wish it was 30 more years before i owned a gm so all i can say is look elsewhere to have your car repair because these people just dont care More
I'm so grateful to be serviced by Robert at open road Chevy in union. Robert was very patient with me as I was undecisive about which vehicle I wanted. He took me around the lot until I fell in love with Chevy in union. Robert was very patient with me as I was undecisive about which vehicle I wanted. He took me around the lot until I fell in love with my new truck!! I encourage anyone whose looking to purchase a vehicle to see Robert at open road Chevy in union!!! More
Contacted salesperson about a used car that she confirmed was available. Drove an hour & a half to see the car and she immediately handed me off to another salesperson who tries a bait and switch. After I was available. Drove an hour & a half to see the car and she immediately handed me off to another salesperson who tries a bait and switch. After I said I only want to see that specific car, the Used Car Manager came by and said they did not have the car (it was sold the day before!) and admitted that they lied to get me in there. Afterwards, I receive a call from the Internet Sales Manager telling me the car was in fact available. What incompetence. Avoid! I would not do business with these guys as indicated by the reviews here and elsewhere. I am all for trying to upsell but this is blatant lying and a waste of people's time. Plenty of other Chevy dealers in the local area. More
Michael was a huge help getting me through buying a car. Very easy to work with and helped me find a car within my budget. Michael is the best. Very easy to work with and helped me find a car within my budget. Michael is the best. More
The car service is a ripoff, didn’t perform the work and try to charge me for it. Bad for the Chevrolet brand to be involved with people Like this . The workers there were awful towards the women in front o try to charge me for it. Bad for the Chevrolet brand to be involved with people Like this . The workers there were awful towards the women in front of me , and very rude to me as well . Overpriced scam . Please stay away ! More
We bought out our lease from Open Road Chevy. Went through all the paperwork and was given a date our plates would arrive. They haven’t come yet, my temp plate is expired from January. I was told last through all the paperwork and was given a date our plates would arrive. They haven’t come yet, my temp plate is expired from January. I was told last week plates will come by Tuesday, they never came, it’s now Thursday. I’m tired of being lied to. The staff as well as the manager have been telling us what we want to hear to shut us up. I was told if I get a ticket with my expired plate, they will not pay it, but it’s their fault I don’t have plates. This process has been nothing but stress and frustration and they don’t seem to care. I was told I have to go drive from NY to NJ so they can put a new plastic temp plate on my car. That’s absolutely ridiculous and I won’t drag my two young kids to NJ for a plastic plate because they can’t seem to do their jobs. Terrible experience and I’d never refer anyone to this dealership. We are beyond frustrated waiting to get a ticket because of this dealership. Terrible service. The staff has no communication skills. More
Reception/Salesman/Finance Associate/Service Manager/Service Rep/Mechanic/Transportation Associate AMAZING!!! Open Road Chevy, Union, NJ were no pressure/honest/professional/but kind & empathet Manager/Service Rep/Mechanic/Transportation Associate AMAZING!!! Open Road Chevy, Union, NJ were no pressure/honest/professional/but kind & empathetic. Such an amazing group of people & buying experience of my pre owned 2011 Chevy Traverse that on purchased 12/2021. I would HIGHLY RECOMMEND to Go & See for yourself. There are beautiful new cars & full inventory of pre owned cars.! Best wishes to everyone at OPEN ROAD CHEVY UNION NJ!!!!! More
Purchased my first new car. Uju was great and the Manager Mr Stoop was very understanding, he dis not pressure us and helped us finalize the deal. Would highly recommend Manager Mr Stoop was very understanding, he dis not pressure us and helped us finalize the deal. Would highly recommend More