Open Road Chevrolet

Not to be trusted. At least for a "Used Car". Not to be trusted from the online manager Darius to the salesperson Michael to the manager Steve. Just were not honest with us. My advice buy from ANYONE els trusted from the online manager Darius to the salesperson Michael to the manager Steve. Just were not honest with us. My advice buy from ANYONE else. More

I've always owned luxury cars and was hesitant to buy a car from a mid-market dealer because of an expected decline in level or service. Open Road didn't disappoint, their service is awful. They can't car from a mid-market dealer because of an expected decline in level or service. Open Road didn't disappoint, their service is awful. They can't get their loaner car program straight, I frequently have to get the same part repaired and the time it takes to park your car and check in in UNBEARABLE. More

Uju, my sales Consultant made the buying process pleasantly smooth as if she was on a mission to kill us with kindness, and courteousness😁👏. Her professionalism is top notch💯 pleasantly smooth as if she was on a mission to kill us with kindness, and courteousness😁👏. Her professionalism is top notch💯. The is by far my best experience purchasing a car. She deserves an excellence award 🥇. Would recommend my friends and family to her, infact my daughter already bought from her. More

Brought my C7 Corvette ZO6 in for an oil change. Got it back and noticed a small scratch in the leather of the steering wheel. Brought it to Christian the service manager and Carlos my service advisors att back and noticed a small scratch in the leather of the steering wheel. Brought it to Christian the service manager and Carlos my service advisors attention. They were very professional and attentive. We ended up replacing the steering wheel to fix the issue. There was no blame no denial as to how it happened most importantly no arguing. Christian and Carlos turned what could have been a very negative situation into a very positive one and as a customer I truly appreciated it. There customer service was really top notch. They went above and beyond to correct the situation and make things right for me. More

I had an issue yesterday that surprised me because I always receive great service from Open Road Chevy. I asked for a Mobile 1 oil change ($120) but received another oil instead ($70). To complicate mat always receive great service from Open Road Chevy. I asked for a Mobile 1 oil change ($120) but received another oil instead ($70). To complicate matters I had a $100 good will allowance from from GM which does not provide change if the total is not used. I called the service manager Chris today to discuss this. Everyone makes mistakes but it's how it get resolved that matters. Long story short Chris offered me a free oil change for my next visit. He heard me out. He was professional. And I am very happy about the resolution. More

Just left Open Road Chevrolet and had the worst experience ever. They tried to pull a bate and switch and sold the 2016 Dodge Durango limited which they advised me for the last four days was availa experience ever. They tried to pull a bate and switch and sold the 2016 Dodge Durango limited which they advised me for the last four days was available. I've been in contact with Darius Harden who is their customer relations supervisor by text and not once did he ever tell me they sold the vehicle. I just drove an hour and a half from Philadelphia which Darius knew I was coming from and when I got there Darius explained he would give me all the vehicle Carfax reports and then pawned me off to another sales associate who told me the car had been sold. I've been in contact with Darius the last four days texting back and forth and not once did he tell me the car was sold. And then they tried to sell me three other vehicles that were out of my price range. And the 2016 Dodge Durango I came to look at is still showing available on truecar.com and on their Open Road Chevrolet website. What a horrible experience. More

Steve sales manager and fred the sales man were both very professional. They did not allow me and my son to leave unsatisfied. We needed a air conditioning hose. professional. They did not allow me and my son to leave unsatisfied. We needed a air conditioning hose. More

Excellent in every way. Uju Ezulofor is professional, knowledgeable, pleasant, caring and working with her was absolutely the best car financing experience that I have ever had in my many years of purch knowledgeable, pleasant, caring and working with her was absolutely the best car financing experience that I have ever had in my many years of purchasing cars. Though this dealership Open Road Chevrolet was a class act from start to finish providing me excellent customer service, my sales person was more than awesome, will definitely refer my family and friends to her. Wish I can give her 10 stars 🌟 More