Open Road Chevrolet

The sales people here are HARSH,RUDE AND UNPROFESSIONAL..I financed a 2019 equinox’s they gave the car not cleaned/ no gas..they left threatening messages on my phone. UNPROFESSIONAL..I financed a 2019 equinox’s they gave the car not cleaned/ no gas..they left threatening messages on my phone. More

00000 stars this place will lie cheat and steal Service 00000 stars this place will lie cheat and steal Service manager Chris lier and his team all liers Go elsewhere for warranty and service they will 00000 stars this place will lie cheat and steal Service manager Chris lier and his team all liers Go elsewhere for warranty and service they will 100% lie straight to your face for a dollar More

Chris the technician fixed the situation with my vehicle gave me a rental car not a bad guy after all He said he will be returning my vehicle shortly gave me a rental car not a bad guy after all He said he will be returning my vehicle shortly More

I bought my new Traverse from Uju. She helped me through the whole process and was there all through. She really cares for the buyer and very honest. Uju is the best! the whole process and was there all through. She really cares for the buyer and very honest. Uju is the best! More

Brought my corvette in for service and spoke to service writer chris on multiple concerns I was having, left my car for 2 days, and all my concerns were corrected. writer chris on multiple concerns I was having, left my car for 2 days, and all my concerns were corrected. More

Terrible experience/ Poor customer service. I brought my car in for warranty service.. they said I was responsible for $179 diagnostic fee if I declined any repairs on the vehicle. After the diagnostic, car in for warranty service.. they said I was responsible for $179 diagnostic fee if I declined any repairs on the vehicle. After the diagnostic, only part of my work order was covered under warranty. I agreed to get fixed only what’s covered under warranty. The day I came to pick up my vehicle, Luis from service said I still had to pay the diagnostic fee of $179. When I asked for a breakdown on why, he responded with "You wasted the guys time with the other stuff" with an attitude.. Overall, my vehicle did have a repairs done and they still requested a diagnostic fee payment. More

They had my vehicle for days and did not fully repair it as instructed. When I brought it back, Carlos in the service dept. was extremely rude. Highly disappointed with the lack of professionalism on all en as instructed. When I brought it back, Carlos in the service dept. was extremely rude. Highly disappointed with the lack of professionalism on all ends. More

TERRIBLE DEALERSHIP VERY DISHONEST GO SOMEWHERE ELSE If I could give this place ZERO stars I would. When this dealership was Multi Chevrolet it was a great place to buy and get your car serviced. Now u If I could give this place ZERO stars I would. When this dealership was Multi Chevrolet it was a great place to buy and get your car serviced. Now under the Open Road Ownership nothing but lying and dishonesty resides. Was told at time of delivery first two Oil Changes for the first 12,000 miles or 12 months would be free. Six months in to ownership I made my first appointment and was refused service due to Oil life being too high. However to fit in the two free services within the first 12 months now was the time to do it. Open Road does not honor their deals. Terrible dishonest people. Stay away STAY FAR AWAY. More

HORRIBLE DEALERSHIP WORST EXPERIENCE AT A DEALER EVER! The experience didn’t start off so horrible. Our salesman Jonathan was great to work with. But the Sales/Financia WORST EXPERIENCE AT A DEALER EVER! The experience didn’t start off so horrible. Our salesman Jonathan was great to work with. But the Sales/Financial department is where the horrible review comes into play. After finalizing numbers we were congratulated on our purchase and a down payment was taken. Our down payment was taken BEFORE THE BANK APPROVED THE FINANCE. After 30 minutes of waiting for an answer and multiple credit checks ran, we were constantly denied. They assured us that another bank would most likely approve the finance. Mind you, it had NOTHING to do with our credit but simply because the dealer was asking too much for a 2013 Jeep Wrangler. I found this out after speaking to our credit union that denied us and another Jeep dealer. They wanted to charge us more for a 2013 Wrangler than A BRAND NEW 2019 CHEROKEE. After leaving the dealer with NO VEHICLE we were told to give it one more day on the approval from the last bank. Next day rolls around and i hear nothing after calling the dealer twice. We decided to cancel the deal and asked for our money to be refunded. I was told by Jaime that our money would be returned by Tuesday the latest. After waking up on Tuesday with no money in our account returned, you can only imagine how frustrated we became. After my husband and i called the dealer separately, we both received different answers. We are now being told that it will be issued on Friday, A WEEK LATER. This dealerships negligence is holding us up from purchasing another vehicle. NEVER have i ever put a down payment on a vehicle before the deal was finalized. DO NOT WORK WITH THESE PEOPLE. More

Superb service Was looking for a new lease and open road took great care of me and got me the best deal possible... my Jonathan Nunez went above and beyond to make t Was looking for a new lease and open road took great care of me and got me the best deal possible... my Jonathan Nunez went above and beyond to make the whole process easy simple and I walked away with what I wanted the same night ... More