Open Road Mazda

Awesome Experience THERE IS A FIRST FOR EVERYTHING! I am a 1st Time customer at Open Road Mazda of East Brunswick, but not a last! This marks the 1st I walked out of a THERE IS A FIRST FOR EVERYTHING! I am a 1st Time customer at Open Road Mazda of East Brunswick, but not a last! This marks the 1st I walked out of a dealership with a deal in less than an hour! By choice, I picked up my new 2016 CX-5 Grand Touring with the Technology Package 3-days later as promised. Our salesman, Brian Trainor, was unpretentious, conscientious, and forthright; everything you would want from a car salesman which is very hard to find these days. The dealership's General Manager, Leo Angelicola, was just a downright nice guy. NO BS! He came over to the salesman’s desk spoke "with" me and not "to" me, call me over to his office, put all the figures into their lease calculator, turned the screen towards me so that I was able to see exactly how he was pricing the vehicle along with each and every item that was affecting the price of the lease. This is another 1st for me! The “team” of both Brain and Leo are unbeatable! Open Road is now my NUMBER ONE CHOICE dealership in New Jersey. Every salesman we dealt with in the past has always given us a price; then walked into the sales manager’s office and come back with another figure. Then it would be back-n-forth for hours upon hours (which could even go on for days upon days) which became a very aggravating and unpleasant experience – but NOT at Open Road Mazda! I highly recommend BOTH Brian and if you get the opportunity to shake Leo's hand and meet "the man" you won't regret it! We must also applaud David, as he was also amazing. I walked into his office, signed all the paperwork, passed a few jokes back-n-forth and I was out of there in less than 20-minutes! (Another amazing feat by another genuine person) One last item to note; EVERYONE at the dealership was pleasant and nice; to other salesman that were concerned that I was not being helped to the Sales Manager (who was out when I got the opportunity to deal with Leo, the Manager). The showroom, albeit small, is almost completely redone and I am sure it will be nice once it is fully completed. Not to forget mention, I was offered coffee & soft drinks on 6-7 different occasions while I was there! Outstanding Customer Service! More

Stay AWAY!!!!! I went into to purchase a used mazda3 for my son. Asking price was $15,500, I made a reasonable offer and the CAT & MOUSE GAME started. Our salesman I went into to purchase a used mazda3 for my son. Asking price was $15,500, I made a reasonable offer and the CAT & MOUSE GAME started. Our salesman had ZERO knowledge, however it was apparent he was just a puppet in their game. He returned with their counter offer with an out the door price of...........$18,900 Complete! I did the basic math, asking price of $15,500, plus NJ sales tax of $1085 come out to $16585, granted there would some additional costs for admin fees, registration and plates, but how can you justify spread of $2315. The salesman explained that their fees are in stone and everyone must pay them. I ask for him to explain, so he did, $795 advertising fee, $295 acquisition fee, $75 detail and wash fee...........STOP I said. I am looking at a USED car and even if I offer asking price there was NO WAY I would pay these crazy additional highway robbery fees. To make a long story short, I walked out and will never return again!!!! Do yourself a favor, run don't walk away from this dealer!! More

Best Experience!! Mark Rodrigo was the sales associate that we dealt with on the day we bought our 2015 Mazda CX-5. Our experience was a great one, as he was very plea Mark Rodrigo was the sales associate that we dealt with on the day we bought our 2015 Mazda CX-5. Our experience was a great one, as he was very pleasant and professional! Mark was up front and honest with all the prices and fees, that we will be incurring on our new vehicle. They didn't have the color we wanted on site. He quickly found a match for us and we where in our new car by the middle of that week. Every employee who walked by kindly offered us a beverage. This made our experience more relaxing. I will definitely buy my next vehicle from open road Mazda of East Brunswick and only hope Mark is still there to greet us at the door. More

Top Notch I just recently purchased my brand new 2015 Mazda 6 and i couldn't be happier with my experience. I work a ton of hours so time was very limited and b I just recently purchased my brand new 2015 Mazda 6 and i couldn't be happier with my experience. I work a ton of hours so time was very limited and being that i live in north NJ, Mazda of east brunswick wasn't really in my radar. I went to a few dealers in my area and with out naming names i had to say my drive to wayne and lodi were not pleasurable at all. I decided to dig a little deeper in my search and came across this dealer. I made a phone call and i believe the internet sales person Mark Rodrigo answered a few of my questions before i made my drive. When i finally arrived i was greeted by not only 1 salesperson but 2, Brian and a Mr. Rossman. Brian was a delight to work with. I didn't feel pressured and his product knowledge was TOP NOTCH!!!! It was pretty busy there being that it was a saturday, but they moved quickly without skipping a beat. I recommend anyone looking for a Mazda to Pleaseeeeeee give these guys a shot. You will not be disappointed!! More

D.Skolnik Highly Recommend!!! I just purchased a 2015 Mazda 6 and my experience at Open Road Mazda in East Brunswick was amazing. My salesman, Kyle Deaver was courteous, helpful an I just purchased a 2015 Mazda 6 and my experience at Open Road Mazda in East Brunswick was amazing. My salesman, Kyle Deaver was courteous, helpful and fun to work with. I truly recommend buying a car from them and most definitely ask for Kyle…he is not your typical salesman and will put all your needs first. Kyle and the entire staff were very knowledgeable and professional. I will definitely recommend to my family and friends. More

The best I have ever dealt with After inquiring on the Internet about a Mazda6 I was e-mailed almost immediately by Kyle who said he would be my Sales Consultant and help me througho After inquiring on the Internet about a Mazda6 I was e-mailed almost immediately by Kyle who said he would be my Sales Consultant and help me throughout this process. I appreciated it but was skeptical because all dealers do this and say nonsense rices just to get the consumer in. Kyle reassured me that would not be the case with them and that they would honor whatever we discussed via e-mail. We went back and forth for 5 days he explained all the fees, how much monthly, how much down, and was incredibly prompt with his responses and never overbearing. I came in that weekend, drove the car, loved it, and the haggling was done because they did every price they said they would. I got my car that day and could not be happier with how everything turned out. More

Highly recommend! Great deal! Pleasurable experience! I just bought my new Mazda3 from Open Road Mazda in East Brunswick, and they were great, my salesman Kyle and the manager Eddie. I had done my homewor I just bought my new Mazda3 from Open Road Mazda in East Brunswick, and they were great, my salesman Kyle and the manager Eddie. I had done my homework with Truecar.com before I came into the dealership, so I knew what I wanted to pay. They matched the Truecar.com savings of about $2,500, immediately found the car from another dealer's inventory, and I bought the car in less than an hour, no hassle. They had the car on their lot the very next day. I highly recommend them for a great deal and a pleasurable car buying experience! My Mazda3 S Grand Touring car is fantastic! More

Honestly honest I went here 2 weeks ago and bought a Mazda 3. I was working with multiple dealerships for quotes. Some guaranteed that they would beat any price that I went here 2 weeks ago and bought a Mazda 3. I was working with multiple dealerships for quotes. Some guaranteed that they would beat any price that i got. Yet open road was the only ones that stayed true. They gave me a price with all the fees and taxes. Other places said they would beat the deal. Yet they couldn't give me an out the door price. Stupid me, I went to the other dealership and waited for them to beat my price. After 2 hours of waiting they finally came out and said that they said open road was lying to me and they cannot do the price they are saying. What a waste of time. When I went to open road they gave me the exact price that they said they would and were much more interested in my needs. I told them that I got a better price to see what they would say. They told me this was the best i could do and I was happy with it. It was the same price that they said from the beginning . Don't waste your time at these other dealers if they can't give you their price first . More

lovely experience all around I inquired about a mazda3 s online and I had Kyle as my sales associate. Unlike other places who gave me nonsense quotes Kyle gave me real quotes that I inquired about a mazda3 s online and I had Kyle as my sales associate. Unlike other places who gave me nonsense quotes Kyle gave me real quotes that included fees taxes and everything else that dealers charge. He was incredibly responsive and assured me the price I got from him online would translate to the price I got once I got there. I still had my doubts but sure enough when I got in there, everything was just as he said online. I filled out the paperwork and was on my way. He explained every feature the car has in detail and even set my phone up to work with my car. The sales manager Eddie made sure I got 2 years free maintenance with the car and they really just impressed me with their customer service. Highly recommend. More

Great Experience Zoom Zoom These guys gave us a real VIP experience. They treated us like family from hello with no pushy tactics. Mike was very knowledgable and took his time t These guys gave us a real VIP experience. They treated us like family from hello with no pushy tactics. Mike was very knowledgable and took his time to explain all the features and negotiated us a great deal. Eddie came over and thanked us for our business. He also gave us complimentary service as well yay. We look forward to the completion of the construction and coming back in for service. Thanks again Open Road Mazda and mike. More