Open Road Volvo Cars of Edison

It was a pleasure working with Andy Zhang. We were returning xc40 ang got v60 crossover. I also needed to contact him after receiving the first bill from volvo and he was able to handle the mistake in returning xc40 ang got v60 crossover. I also needed to contact him after receiving the first bill from volvo and he was able to handle the mistake in timely manner. More

Barry was very professional, transparent and efficient. He patiently answered my questions, explained what I did not understand, and got me a car at a price i could afford. When I tell people about my lea He patiently answered my questions, explained what I did not understand, and got me a car at a price i could afford. When I tell people about my lease, they agree that I got a good deal. Thank you Barry! More

I want frist off want to commend the sales representative Andy for his proactive approach by providing me updates on the vehicle after our initial meeting and deposit on November 3. He contacted me on Monday Andy for his proactive approach by providing me updates on the vehicle after our initial meeting and deposit on November 3. He contacted me on Monday November 9th mentioning that the vehicle will be arriving on Tuesday and is being reviewed by management. I wasn't sure what needs to be reviewed or if any decisions need to be made when a price was agreed upon. I requested for a phone call from management to explain why they couldn't honor the pricing as agreed...... no call what so every! I even emailed the GM Christopher Mazzeo to contact me..... he didnt even make a effort to call....... they sent Andy to call and explain..... ridiculous! The silence from this management team is rather unsettling to any customer in this day and age. This is NOT "world class service" as referenced through their company web site. The whole management team at this dealership should not be in management...... they didnt have the courtesy to call me or my wife to explain and apologizes. They were no where to be found to resolve issue but only to make a sale. More

I highly recommend Andy Zhang, my salesperson at Open Road Volvo of Edison, NJ. Andy made my entire purchase experience stress-free. Andy ensured that I understood the entire process from beginning to c Road Volvo of Edison, NJ. Andy made my entire purchase experience stress-free. Andy ensured that I understood the entire process from beginning to closing. The dealership and my salesperson exceeded my expectations. I will highly recommend them to all my family and friends. Sincerely, Sheila More

Open road Volvo was amazing, the easiest experience trading in my old vehicle for my new XC40, Michael at the dealership was great, I was able to email him all my info and papers so the next day pickin trading in my old vehicle for my new XC40, Michael at the dealership was great, I was able to email him all my info and papers so the next day picking my new car up was a breeze!! More

I leased an XC90 from Mathew Klepper. I got there around 3:30 pm and I was done by 5:30 pm. This was the best leasing experience I ever had. 3:30 pm and I was done by 5:30 pm. This was the best leasing experience I ever had. More

We walked in expecting to service my 2107 Volvo, but while waiting we had great experience with Barry Chaskes. He was able to explain the leasing terms and worked out a deal for a trade-in of our old c while waiting we had great experience with Barry Chaskes. He was able to explain the leasing terms and worked out a deal for a trade-in of our old car. Later that evening we were happily driving our new XC60 home. More

We leased our XC90 from Open Road and Matt. Great experience. The deal was fair and we were in and out in no time. Best of all, they did not try to push all those add ons. experience. The deal was fair and we were in and out in no time. Best of all, they did not try to push all those add ons. More

Awesome lease experience! It was very easy to work with Jason and Jose during the lease process of my new vehicle. Both are extremely knowledgeable and friendly. You can trus It was very easy to work with Jason and Jose during the lease process of my new vehicle. Both are extremely knowledgeable and friendly. You can trust them as they look out for your best interest. The transaction was smooth and easy. I had an awesome experience! More

Made an appointment to lease a 2020 XC 60. Jason the sales person was very professional and polite. Jose in Finance was professional and very efficient sales person was very professional and polite. Jose in Finance was professional and very efficient More