I had the opportunity of working with John Sulano and he is world class! Incredibly knowledgeable, personable and an overall trustworthy guy.
I was already in the dealership getting my current Mercedes serviced when I met John. He answered all my questions and showed me the exact make/model of the car I wanted. We were able to work out a great deal. After my service was completed, I had no way of picking the car up, so later that evening, John personally delivered the vehicle (25 miles away) to my house for me! Talk about extraordinary customer service! Thanks again to Open Road and MB for going the extra mile.