Orange Buick GMC

My car has been in service for 10 days and still not fixed. The service rep Fred claims they are working on it night and day? No call backs or any explanations except they are working on it. I am c fixed. The service rep Fred claims they are working on it night and day? No call backs or any explanations except they are working on it. I am certain the folks that are technicians are very qualified.Not sure why this dealership is so backwards,they lack any customer service skills or empathy no one has attempted to get on the phone with me or make this a priority they just don't give a care. I have never had this problem with GM and have bought many automobiles from them,I will never go back to this dealership or ever refer anyone to buy there or use the service dept as a matter of fact use them at your own risk. This is a poorly run organization and people wonder why the American car companies are struggling it's because of the we don't give a xxxx attitude these folks have that I recommend you stay away from Orange GMC. More

Tom was great. He communicates very well ... e-mail / Tom was great. He communicates very well ... e-mail / text. We traded information, then went back and forth a couple of times with options, then g Tom was great. He communicates very well ... e-mail / text. We traded information, then went back and forth a couple of times with options, then got things squared away. That is how things should be. I brought work along with me for the 3 hour service job that I had to "wait" for. Tom checked up on me -- great ! The waiting room had intenet -- great ! The other parts of the customer waiting area are just so - so: The machines back in the coffee shop area make a racket. The waiting area wasn't that comfortable (OK for 10 minutes). Wished that the cashier was a bid more cheery. More

very nice and friendly place to buy a car, i would recomend them to anyone leslie terry was awesome and the finance manger was nice no pressure at all was not pushy and was able to work with me and ge recomend them to anyone leslie terry was awesome and the finance manger was nice no pressure at all was not pushy and was able to work with me and get close to the payment i was looking for i would buy my next car from them for sure More

This is my third lease from Orange. I have always found them to be courtious and attentive. My salesman Mike Sweeney knew the product very well and gave me a run down of all the feathure of my new Terrain. them to be courtious and attentive. My salesman Mike Sweeney knew the product very well and gave me a run down of all the feathure of my new Terrain. I beleive he worked out the best deal possible for my vehicle. The financial manager Swen was also very helpfull in explaining the contracts and the added advantages of purchasing an extended warranty. More

I loved the experience at Orange Buick GMC! Mr. Rudy Rudolph is by far the BEST salesman that I have ever dealt with. He was patient with us,very helpful and informative. Rudy took the time to answer o Rudolph is by far the BEST salesman that I have ever dealt with. He was patient with us,very helpful and informative. Rudy took the time to answer our questions and even made sure that our Onstar was set up before we drove away. He gave us a tour of the dealership and introduced us to other employess in service and parts to make our next visit to Orange Buick GMC easier. I would definitely recommend Orange Buick GMC and Mr. Rudy Rudolph! Thank you Rudy for treating us the way you did! We loved ya Rudy!!!! Love, Rosa and Jose More

We were very happy with the experience we had at Orange Buick! My husband and I were looking for a used 2010 enclave buick to replace our 2008 enclave buick (which we loved but had too many miles). Erin Li Buick! My husband and I were looking for a used 2010 enclave buick to replace our 2008 enclave buick (which we loved but had too many miles). Erin Liburd was the sales person we dealt with! Erin convinced us to check out the new 2011 enclave while we were there since they had no used ones left. Well he truely is a good salesmen,before we knew it we were proud owners and Erin was right,we are so glad he got us into a new one. And of course the great price sealed the deal.Everyone there truely went out of their way to make us happy. More

I will definetly refer my friends to Leslie. She was very patient, kind, had all the answers we needed. She worked with us to get us into the vehicle we wanted. She did not pressure us nor try to steer us in patient, kind, had all the answers we needed. She worked with us to get us into the vehicle we wanted. She did not pressure us nor try to steer us in a different direction. Ricardo was honest and true. He gave us a price, provided details, and had options of what route we could take to purchase the vehicle we wanted. We appreciate all their efforts and hard work to please us. Customers are truly first in their book. I can appreciate the no pressure sale. Thank you Leslie for your professionalism, compassion, understanding and eager to please attitude. You were willing to work for us and you did. I have family members looking to purchase a vehicle and I will certainly send them your way. My husband and I are very satified with the service at the Orange Buick dealership and will highly recommend them. We had been to several other car dealerships where we were told what they could not do and how much more it would cost for the options we wanted. We were given choices of which vechiles we should try that would fit our budget even though the vehicles were not the one we were looking for. Leslie I applaud you, you said you would work with us and you did. Thank you so much. We are very happy with our 2011 ENCLAVE. Jeannine and Terry Dilligard More

First of all Leslie was very friendly, we liked that she gave us our time to think and put no pressure, pressure is the worst thing someone could put on you when making an important decision such as a car l gave us our time to think and put no pressure, pressure is the worst thing someone could put on you when making an important decision such as a car loan. Even though our credit has been affected by a recent foreclosure they worked with us (and we worked with them) to be able to finance the car. We needed a more updated car at a monthly payment we could afford and we achieved our goal. Our overall experience was great. We found out about this dealer online, we recommend everyone to shop around online before showing up at a dealer. More

Rod was great! He was very informative and answered any questions that my husband and I had. He assisted us by giving us a loaner vehicle while our new Yukon was getting the DVD player installed and the R questions that my husband and I had. He assisted us by giving us a loaner vehicle while our new Yukon was getting the DVD player installed and the Resistal completed. All in all we had a very positive experience at Orange Buick GMC. More

I brought my Pontiac in for service today to Tom Santiago. I want to thank him for all of his efforts in making me a completely satisfied customer. I had a tire replaced elsewhere earlier in the wee Santiago. I want to thank him for all of his efforts in making me a completely satisfied customer. I had a tire replaced elsewhere earlier in the week, when the mechanic broke my tire monitor sensor. He ignored it never happened there. When I arrived at Orange Buick GMC today, I was treated with nothing but kindness. He showed me exactly what happened and fixed this immediately. He was very prompt with his efforts to complete the work for me. He gave me the best deal around town. I now know to do nothing away from Orange Buick GMC. They know what they are doing and they do it right the first time. Thanks again for all of your efforts Tom. More