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Orange Buick GMC - Service Center

Orlando, FL

4.5
2,095 Reviews

2,095 Reviews of Orange Buick GMC - Service Center

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March 02, 2020

Friendly, quick turn-around and easy to schedule Bill was especially friendly and customer-service oriented. I appreciated the texts I received during the service stating that my car was "Green" and More

by JENNIFER.HAILE-TINN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2020

Best Customer Service we have ever had. Glen was exemplary. Young man who was in Bay Area was good too. Very impressed. Thank you very much! More

by csbrock
Recommend Dealer
Yes
Employees Worked With
Glen
March 02, 2020

Very good customer service. My service advisor Laura Cottom was very professional and kept me informed regarding repairs to our vehicle. Very pleased with work. More

by BUTCH.STANLEY
Recommend Dealer
Yes
Employees Worked With
Bill Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Cottom very good service rep.
February 26, 2020

Laura did a great job helping me with my Yukon. She made sure my Yukon concerns were addressed. She then went out with me to the service lane to show me how to work my “auto mirrors” retraction option. Te More

by ansleydi
Recommend Dealer
Yes
Employees Worked With
Service - Laura
February 26, 2020

Dealership doesn’t want to take responsibility for a very evident transmission issue in my truck I’ve been a GM owner for my entire life but that will change when I purchase another vehicle More

by LARRY.SMITH
Recommend Dealer
No
Employees Worked With
Robert Cicero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura
Mar 11, 2020 -

Orange Buick GMC responded

Thank you Mr. Smith for your time and giving me the opportunity to resolve your concern with General Motors, I will continue to work through this on my end and look forward to getting you a complete resolution.

February 25, 2020

Need quick turnaround on a broken shift cable. Couldn't get my Yukon into park. I broke the cable while pulling out another vehicle and had to disconnect the battery until I could get it to the dealer. T More

by JSPS2000
Recommend Dealer
Yes
Employees Worked With
Ian
February 25, 2020

They did an great job getting my radiator replaced when I came in for a regular service. They even found a loaner so I wouldn't be stuck for a day without a car. Kudos to Laura and the team. More

by Moopz
Recommend Dealer
Yes
Employees Worked With
Laura
February 24, 2020

Great as always. Getting waited on, the waiting room is very well kept. Free coffee is always good. One slight problem is there is only one electrical outlet in the second waiting room for charging laptops More

by BILLNORMA81961
Recommend Dealer
Yes
Employees Worked With
Robert Cicero
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2020

Great service. Went above and beyond his job duties. Made me feel more than welcome and attended to my car and my needs in a timely manner More

by GAVINJC137
Recommend Dealer
Yes
Employees Worked With
Bill Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 24, 2020

Quick change of battery My battery was fast replaced although it was Saturday pm and close to shutdown. Service was prompt and excellent. I have been an Orange Buick custome More

by FRASCHE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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