Orange Buick GMC - Service Center

I drove my vehicle to Orange Buick several weeks ago for an oil change/tire rotation. I had an appt. but it could not be located on the computer by advisor Filotei. Mr. Filotei immediately completed paper an oil change/tire rotation. I had an appt. but it could not be located on the computer by advisor Filotei. Mr. Filotei immediately completed paper work for my vehicle to be serviced. The service was completed promptly. I also brought to his attention that the drink holder at the rear of the console would not close properly. The passenger inside door handle was also peeling. The vehicle is still under warranty. The technician replaced the cup holder with a new one and it now functions properly. Advisor Filotei advised he would order a new door handle and notify me when it came in. In approx. one week Mr. Filotei called me to advise the handle was in and to scheduled and appt. to have it installed. This was completed a few days later at my convenience. My experience with Orange Buick has always been positive. All personnel sales and service have been friendly and professional. I ordered my first Yukon XL from Orange Buick in 2001 sales person Scott Roberts (retired). I purchased a 2004 Yukon from Ralph Lang (retired) and a 2009 Yukon XL from Rod Canole (currently in fleet sales). All my experiences with Orange Buick have been positive. I look forward to a continued positive relationship with Orange Buick. More

Robert Cicero is my HERO! 8:30 am August 3, 2011, I called hysterical because I had no brake lights or turn signals. Mr. Cicero was so kind and patient with me as I attempted to provide the informatio called hysterical because I had no brake lights or turn signals. Mr. Cicero was so kind and patient with me as I attempted to provide the information he needed. He didn't even mind that I had purchased the car somewhere else! He told me to come in at 10:00 am and by 11:15 my Pontiac G6 was ready to go. Thank God for Mr. Cicero! Within 3 hours, my day had gone from scary awful to wonderful. I will recommend Orange Buick to everyone I can! More

Orange Buick always takes great care of me! Tom got the car in right away & the mechanic was able to diagnose the problem in minutes. Tom kept me informed every step of the way! He had my warranty taken ca car in right away & the mechanic was able to diagnose the problem in minutes. Tom kept me informed every step of the way! He had my warranty taken care of & my car back on the road in a timely manner. Keep up the great work :) More

I have been using Orange Buick GMC to service my 2007 Buick Rendezvous since I purchased it (new)there in August 2007. I have found their service to be consistently great. Everyone I have had contact wi Buick Rendezvous since I purchased it (new)there in August 2007. I have found their service to be consistently great. Everyone I have had contact with is very courteous, professional & friendly. Incidently, I drive approximately 60 miles to their dealership. Ron Morem The Villages, Florida. More

I have had my Buick and Pontiac serviced at Orange Buick, GMC since 2007. I have found that Tim Filotel and Robert Cicero very good service Consultants. Most of the time I am dealing with Tim. He greats m GMC since 2007. I have found that Tim Filotel and Robert Cicero very good service Consultants. Most of the time I am dealing with Tim. He greats me when I arrive and he reviews the service that I have requested. I have never had an issue on not having the job done correct the first time. I have always received my car back clean and in a timely manner. Everyone I have talked with at the dealship was friendly and willing to help. I would strongly recommend Orange Buick, GMC service and sales department. More

I have had Orange Buick service my vehicles since 1981 even when it was not a Buick and have always been more than pleased with the quality of their work and professional customer service. I highly recco even when it was not a Buick and have always been more than pleased with the quality of their work and professional customer service. I highly reccomend them for service, no matter what car/SUV/truck you drive. More

The people on the service floor seem to be a bit too sales oriented. In at least one instance the work done at considerable expense did not cure the problem. At another dealer (out of state) the probl sales oriented. In at least one instance the work done at considerable expense did not cure the problem. At another dealer (out of state) the problem was solved with a much less expensive repair. of course there is no way to prove that this dealer's repair was for the wrong part after the fact. The service advisor's comments basically defended the work done...What did I expect??? More

ALWAYS GREAT GUYS TO DEAL WITH ..HONEST ETC.HAVE ALWAYS BEEN ACCOMODATING WHEN I HAD A PROBLEM AND MADE A APPOINTMENT AT SHORT NOTICE. MY RECENT PROBLEM ENDED UP BEING NOTHING MUCH BUT AFTER LOOKING, IT W BEEN ACCOMODATING WHEN I HAD A PROBLEM AND MADE A APPOINTMENT AT SHORT NOTICE. MY RECENT PROBLEM ENDED UP BEING NOTHING MUCH BUT AFTER LOOKING, IT WAS FOUND THAT THE WARRENTY COVERED THE PROBLEM. THAT IS ALWAYS NICE More

I have done business with Orange Buick since 1977. During I have done business with Orange Buick since 1977. During this time frame I and,or my husband and I have purchased 6 automobiles beginning with a Sk I have done business with Orange Buick since 1977. During this time frame I and,or my husband and I have purchased 6 automobiles beginning with a SkyHawk in 1977, a Rivera in 1984, a Skylark in 1993, a Century in 1998, a Century in 2002 and a Lucerne in 2008. We have always received excellent service from the service department as well as the sales department. As Service Director, John Baumgardner has always been available to answer any and all questions we may have. He is very honest, efficient, professional and friendly. He is never too busy to take time to speak with us whenever we are there. The service advisors have also been very efficient, friendly and helpful. The repairs and/or maintenance on our automobile have always been done in a very timely mannner and done well. Our sales persons, Scott Roberts and Steve Williams, were always honest and helpful in assisting us in finding the perfect automobiles for our needs. All of our experiences with this dealership have been superb. We will continue to utilize this dealership for all of our purchases and repairs. We appreciate the great service that we have received these past years. More

I HAVE GIVEN THE ABOVE RATING TO ORANGE BUICK GMC BECAUSE THEY ARE DESERVING OF THE VERY BEST REVIEW. FROM THE TIME I FIRST PURCHASED MY VEHICLE TO THE PRESENT I HAVE HAD NOTHING BUT GREAT THINGS TO SAY A THEY ARE DESERVING OF THE VERY BEST REVIEW. FROM THE TIME I FIRST PURCHASED MY VEHICLE TO THE PRESENT I HAVE HAD NOTHING BUT GREAT THINGS TO SAY ABOUT THE STAFF, SERVICES, QUALITY OF WORK, POSITIVE ATTITUDES, ASSISTANCE, KNOWLEDGE, ETC. I DRIVE 45 MINUTES TO A DIFFERENT COUNTY FROM WHERE I LIVE BECAUSE IT IS SUCH A POSITIVE EXPERIENCE AND BASICALLY MY SCHEDULE IS THEIR SCHEDULE. ORANGE BUICK GMC HAS ALWAYS HAD A GREAT REPUTATION EVER SINCE I'VE HEARD OF THEM AND I CAN SEE WHY. More