Orange Buick GMC - Service Center

Service I bought my Acadia new from Orange Buick. I only use them for service on my Acadia. I trust my service writer, Bill Murdock. If he recommends work, I bought my Acadia new from Orange Buick. I only use them for service on my Acadia. I trust my service writer, Bill Murdock. If he recommends work, I know it is needed. He is very professional and cares about his customers. This visit I also had my vehicle detailed. They did a great job, I am pleased. I have one area that has been a problem and this is a GMC problem, not the service area. The trim on my seats is faulty and GMC apparently has not been able to correct the problem. It has been replaced and the same thing happens. It comes apart. One last note, when I call to speak to my service writer, I would like to be able to reach him without going through a screening. More

Fixed battery in a pinch Appreciate the quality service and advice that Tom Santiago provides. Tom goes above and beyond to make sure that we feel comfortable in whatever need Appreciate the quality service and advice that Tom Santiago provides. Tom goes above and beyond to make sure that we feel comfortable in whatever needs fixed in our Acadia. We have recently had some maintenance issues with our car but Tom always makes sure Orange Buick GMC is thorough to insure safety. More

Great job I travel from 30-45 min to Orange Buick to maintain my vehicle because of their level of customer service, even though I have 2 other Chevy dealership I travel from 30-45 min to Orange Buick to maintain my vehicle because of their level of customer service, even though I have 2 other Chevy dealerships nearby. I do not have time for nonsense. Tom is always "on point" and getting things done. Just the way I like it. Thanks. More

Service is amazing. Tom Santiago at Orange Buick Service Center in Orlando is outstanding. A long standing customer of Orange Buick and Tom Santiago is the best testamen Tom Santiago at Orange Buick Service Center in Orlando is outstanding. A long standing customer of Orange Buick and Tom Santiago is the best testament to reliability, excellent customer service, and quality of care for my vehicle. I will not go anywhere else. Thank you Tom and Orange Buick. More

2015 HMI Replacement My service advisor Tom was fantastic. I recommend seeing him to anyone seeing service. In addition I had an oil change which I siding have to pay for My service advisor Tom was fantastic. I recommend seeing him to anyone seeing service. In addition I had an oil change which I siding have to pay for till the HMI module was replaced. More

Excellent Service Tom is a great asset to the company. He is knowledgeable and professional. He pays attention to the small details. He goes above and beyond. Tom is a great asset to the company. He is knowledgeable and professional. He pays attention to the small details. He goes above and beyond. More

Polite and honest! We are very appreciative of the service we receive at Orange Buick GMC! It’s very consistent. Tom Santiago has been our service adviser for 8 yrs now. We are very appreciative of the service we receive at Orange Buick GMC! It’s very consistent. Tom Santiago has been our service adviser for 8 yrs now. He’s kind, polite and always tries hard to accommodate our tight schedules. More

Almost 5 Stars I had a very knowledgeable and friendly service guy, Jake. He took very good care of me. Making sure that my car was fixed and getting me into a loane I had a very knowledgeable and friendly service guy, Jake. He took very good care of me. Making sure that my car was fixed and getting me into a loaner for a couple of days. The process was effortless. The only reason why I didn't give this a 5 star rating is for the fact that when I went to pick up my car, it wasn't waged and had bird poop on it from being left outside. Other than that it was a pretty good experience. More

Air Conditiom not working. Air was fixed and a few other thing that needed to be taking care of. Robert kept me informed of everything and the car was finished when he said it Air was fixed and a few other thing that needed to be taking care of. Robert kept me informed of everything and the car was finished when he said it would be. He even helped me get a car to use while mine was in the shop over night. More

Excellent professional service Excellent professional quality service as expected of any GM dealership. Will review any issues with you before they fix it. Customer lounge is high q Excellent professional quality service as expected of any GM dealership. Will review any issues with you before they fix it. Customer lounge is high quality and good wireless so I can get things accomplished while waiting. More