Orange Coast Chrysler Jeep Dodge Ram Fiat

Lube oil hange Paul is the best! So accommodating and personable. Jeff is a gift for this agency /this man is the backbone of OC Dodge.thank you Paul is the best! So accommodating and personable. Jeff is a gift for this agency /this man is the backbone of OC Dodge.thank you More

New car!!!!!!! Orange Coast is where I came to get my new car. Max and Ahed were really nice, helpful, and easy to deal with and talk to. Awesome job. Great experien Orange Coast is where I came to get my new car. Max and Ahed were really nice, helpful, and easy to deal with and talk to. Awesome job. Great experience for my first time. More

Awesome service!! No pressure!! From the start Will Lopez was very nice. Never felt pressured. I was just starting my search and I determined that that would be where I would make my From the start Will Lopez was very nice. Never felt pressured. I was just starting my search and I determined that that would be where I would make my purchase. Huntington Beach Chrysler can learn from this dealer. More

No hassle, Quick turnaround Made appointment and dropped off my Dirango for a recall and the put me in s rental car, about 3 hrs my car was finished and washed. Made appointment and dropped off my Dirango for a recall and the put me in s rental car, about 3 hrs my car was finished and washed. More

Best experience ever! Max was great! He showed me all my options and then have me a wonderful deal on a Jeep Wrangler. I'm going home super happy. Max was great! He showed me all my options and then have me a wonderful deal on a Jeep Wrangler. I'm going home super happy. More

Jeff Peters: Service Manager/Super Hero I leased a Dodge Challenger one year ago and have been experiencing an ongoing issue with the Drivers Seat. Jeff Peters saved the day with his “Thinki I leased a Dodge Challenger one year ago and have been experiencing an ongoing issue with the Drivers Seat. Jeff Peters saved the day with his “Thinking Outside the Box” mindset and genuine desire to end problematic situations amicably. Thank you Jeff, -MerricK••• More

Unwanted add-ons On 10-22-17 I went to this dealer because I wanted a Ram 2500 4x4 diesel. The first contact was good and when I arrived I met with Rod Mullar. I drove On 10-22-17 I went to this dealer because I wanted a Ram 2500 4x4 diesel. The first contact was good and when I arrived I met with Rod Mullar. I drove the truck and decided it was the one for me. The price was good and the trade in value was much better than the other dealer locally offered. The problem was the add-ons that were forced upon me. $299 for an anti theft device that I told them at least 5 times that I didn't want. I was told that they would have to charge me to remove it so I might as well just buy it. I knew this wasn't true but I was tired of going back and forth about $299 while I'm spending $65,500. The next thing was nitro fill which is nitrogen filled tires and a "membership'' to get your tires filled at any nitro fill dealer for $179!! Problem is I need to change air pressure based on the load on the truck and I am not going to drive 30 minutes to the closest nitro fill location. I again told them I didn't want it and was told it was already it the tires and they can't remove it. So $478 in things I told them I didn't want and they just refused to remove. The worst part was on 10-24-17 I took my son to daycare and when I went back out to my new truck it wouldn't start. After trying to start it for 20 minutes I got out and was about to get an uber since I needed to get to work, when luckily I tired the remote start and it started. I was able to use this work around get home. I called the dealer and was told I'd receive a call back about it. On 10-30-17 I had enough and took it to my local dealer because it was not starting with the push to start button still. I got a phone call on 11-1-17 from the local dealer that the dealer install Anti theft device was causing it not to start. They bypassed it (obviously not all that great of an anti theft) and it started fine. I then called Rod to find out if they were going to pay the $220 that I was going to be charged to remove it. Rod apparently called the company that installed the anti theft device and they did come to my local dealer and remove it. I still never received a call back from Rod about my concern about the refund for the anti theft since not only did I not ever want it, it now caused me to be without my truck for 2 days and it had to be removed. I will never understand the thought process of losing a customer that has bought 9 vehicles in the past 5 years for less than $500. More

Misrepresentation of Service Contract I initially gave them 5 stars, but they messed up BIG. Unfortunately, the service contract that I purchased was misrepresented to me by Michael "B -so I initially gave them 5 stars, but they messed up BIG. Unfortunately, the service contract that I purchased was misrepresented to me by Michael "B -something- ian" in the Finance Department and I had to edit my review. The service contract was supposed to cover the cost of all my oil changes and when I took it in for service I had to pay roughly $56 to get the service completed and get my car back. The service plan cost me $1,300 at Orange Coast ($56 (14) + 1300 = $2084). So let me break down the numbers, $56 multiplied by 14 -oil changes- on top of the $1300 I paid for the service plan. Compare $2084 at Orange Coast to $585 at Glenn E. Thomas. I have canceled my service contract through Orange Coast and will repurchase it through Glenn E. Thomas Jeep in Long Beach (Cherry/Spring off 405) which is only a couple miles from where I live and well worth the drive for an estimated savings of $1,500. The service plan only costs $585 for my vehicle at Glenn E. Thomas Jeep and it covers synthetic 100%; about 25% of the cost of doing business through Orange Coast Jeep. I will never do business with Orange Coast again. They rip you off with a smile. Orange Coast Jeep sold me a service contract that only covered conventional oil when my vehicle requires synthetic at $1,300 which I cancelled and then repurchased at Glenn E. Thomas for $585 that covers synthetic. If you experienced this, you can go into any Jeep location as I did and cancel then repurchase a contract somewhere else. They lost my business for life. If they tell you they don't handle cancellations that's misleading because I called Mopar and that's the guidance I received and when I went in and explained everything to another dealer they were happy to cancel their contract when I clearly expressed that I would repurchase it once it cleared. I was sent a check pretty quick for the refund. They messed up because this post will have an immeasurable impact on their sales. You don't do that to individuals that work hard for what they have. Shame on your team! More

Great service, great selection - amazing price No other dealer could find the vehicle color/interior I wanted. Orange Coast was able to do this as well as make me a great deal on my transaction. Th No other dealer could find the vehicle color/interior I wanted. Orange Coast was able to do this as well as make me a great deal on my transaction. They were willing to do the work to find my vehicle and I purchased from them the same day. Gassed up and ready to go. More

Courteous and professional! George Apkarian helped me and was very kind from the get go. I have been putting off making a key for my van due to costs. He informed me that my van George Apkarian helped me and was very kind from the get go. I have been putting off making a key for my van due to costs. He informed me that my van had a recall where not only I would get one key but two new ones at no charge. He also offered a loaner car which helped me with family duties etc. During the course of all this I lost my prescription sunglasses and was bummed as they are costly. I asked for George's help as I thought I might have left them in the loaner vehicle. It took a few days but he tracked them down and held onto them for me. I am especially thankful because his help and professional demande throughout seemed genuine. When I buy my next truck I will definitely go to this dealership. More