Orange Coast Chrysler Jeep Dodge Ram Fiat
Costa Mesa, CA
Filter Reviews by Keyword
By Type
Showing 1,179 reviews
New 2018 Jeep Wrangler Love the jeep wrangler. Plenty of jeeps to look at and drive. Angela was very knowledgeable about each model. Request her for great customer service. Love the jeep wrangler. Plenty of jeeps to look at and drive. Angela was very knowledgeable about each model. Request her for great customer service. More
Slow, Not friendly and Misleading. Where do I begin? Saw a sweet online price to get me in, wanted to purchase the vehicle too. After reading all of these great reviews of this dealersh Where do I begin? Saw a sweet online price to get me in, wanted to purchase the vehicle too. After reading all of these great reviews of this dealership I was hoping to have a good day. I dealt with Max, seems very friendly at first and was quick to write you up for the advertised price to make you happy, but after a while he makes you feel as if your wasting his time and was very condescending. After going back to the finance guy, they sneak a lot of things to add up the cost which I did not want, was not negotiated and he was not willing to take off. Also he was not aware of the price that was negotiated upfront. Somehow they were trying to sell me the vehicle at two different prices and clearly not on the same page in the upfront price with Max. I saw the red flag in their fishy process and all they were doing is playing games to con me. The nice discounted price disappeared. All he did was lower my monthly to make me happy since they did not budge on the net cost, but up their interest rate to 8.9%!! I have excellent credit and should not pay their outrageous rates! As I was walking out, customers were upset in the waiting area. I am just glad I left and purchased elsewhere. More
Very responsive, great attitudes, well taken care of! Alana took care of all our issues in a most efficient matter, communication was great, follow up the same. Here’s to another 5k of smooth running. Alana took care of all our issues in a most efficient matter, communication was great, follow up the same. Here’s to another 5k of smooth running. More
Very satisfied with my visit I am always pleased to return for my car service. They are very happy always to assist with your car experience and answer your questions. I am always pleased to return for my car service. They are very happy always to assist with your car experience and answer your questions. More
Great sales experience My experience with Kris in sales was fantastic. He took me thru the process very quickly but thoroughly. The sales price was very good. I can’t remem My experience with Kris in sales was fantastic. He took me thru the process very quickly but thoroughly. The sales price was very good. I can’t remember the name of the guy in finance department but he was also great and efficient. More
Great service I went into this dealer with almost no hope of getting the car I wanted because I’ve gone to others and they’ve turned me down. While at this one Edur I went into this dealer with almost no hope of getting the car I wanted because I’ve gone to others and they’ve turned me down. While at this one Edur helped me out at lot, from the beginning he told me “I’ll try my best so that you can leave this place with your car.” I left the place not only with the car but with a good deal! If you happen to go to this place go to Edur, he’s very professional, helpful and has great service! More
Leased a new Jeep Cherokee I worked with Chris Ramsey. He was awesome! I give him 10s straight across the board. He made my car lease so easy. And, he took the time to expla I worked with Chris Ramsey. He was awesome! I give him 10s straight across the board. He made my car lease so easy. And, he took the time to explain everything on my new Jeep. I highly recommend Chris and Orange Coast Chrysler Jeep Dodge to everyone! More
Outstanding customer service The customer service at Orange Coast Chrysler Jeep Dodge is outstanding. Organized and efficient. Made a last minute, same day, service appointment an The customer service at Orange Coast Chrysler Jeep Dodge is outstanding. Organized and efficient. Made a last minute, same day, service appointment and was done in no time. Never had any issues and I’ve been a customer of there’s for awhile. More
Pleasant experience Went for a recall and got in and out very quickly. Service writer Lonny was very nice and helpful. Waiting room very comfortable with complementary go Went for a recall and got in and out very quickly. Service writer Lonny was very nice and helpful. Waiting room very comfortable with complementary gourmet coffee machine and donuts!!!! Car returned with a complimentary car wash!!! More
Satisfactory Price for labor was ridiculous! Parts were $300. Labor was over$900!. The service was good but every timeI use this dealership the repair costs are ex Price for labor was ridiculous! Parts were $300. Labor was over$900!. The service was good but every timeI use this dealership the repair costs are exorbitant. I will look for an independent repair shop next time. More