Orange Coast Chrysler Jeep Dodge Ram Fiat

Very responsive, great attitudes, well taken care of! Alana took care of all our issues in a most efficient matter, communication was great, follow up the same. Here’s to another 5k of smooth running. Alana took care of all our issues in a most efficient matter, communication was great, follow up the same. Here’s to another 5k of smooth running. More

Very satisfied with my visit I am always pleased to return for my car service. They are very happy always to assist with your car experience and answer your questions. I am always pleased to return for my car service. They are very happy always to assist with your car experience and answer your questions. More

Great sales experience My experience with Kris in sales was fantastic. He took me thru the process very quickly but thoroughly. The sales price was very good. I can’t remem My experience with Kris in sales was fantastic. He took me thru the process very quickly but thoroughly. The sales price was very good. I can’t remember the name of the guy in finance department but he was also great and efficient. More

Great service I went into this dealer with almost no hope of getting the car I wanted because I’ve gone to others and they’ve turned me down. While at this one Edur I went into this dealer with almost no hope of getting the car I wanted because I’ve gone to others and they’ve turned me down. While at this one Edur helped me out at lot, from the beginning he told me “I’ll try my best so that you can leave this place with your car.” I left the place not only with the car but with a good deal! If you happen to go to this place go to Edur, he’s very professional, helpful and has great service! More

Leased a new Jeep Cherokee I worked with Chris Ramsey. He was awesome! I give him 10s straight across the board. He made my car lease so easy. And, he took the time to expla I worked with Chris Ramsey. He was awesome! I give him 10s straight across the board. He made my car lease so easy. And, he took the time to explain everything on my new Jeep. I highly recommend Chris and Orange Coast Chrysler Jeep Dodge to everyone! More

Outstanding customer service The customer service at Orange Coast Chrysler Jeep Dodge is outstanding. Organized and efficient. Made a last minute, same day, service appointment an The customer service at Orange Coast Chrysler Jeep Dodge is outstanding. Organized and efficient. Made a last minute, same day, service appointment and was done in no time. Never had any issues and I’ve been a customer of there’s for awhile. More

Pleasant experience Went for a recall and got in and out very quickly. Service writer Lonny was very nice and helpful. Waiting room very comfortable with complementary go Went for a recall and got in and out very quickly. Service writer Lonny was very nice and helpful. Waiting room very comfortable with complementary gourmet coffee machine and donuts!!!! Car returned with a complimentary car wash!!! More

Satisfactory Price for labor was ridiculous! Parts were $300. Labor was over$900!. The service was good but every timeI use this dealership the repair costs are ex Price for labor was ridiculous! Parts were $300. Labor was over$900!. The service was good but every timeI use this dealership the repair costs are exorbitant. I will look for an independent repair shop next time. More

Awesome dealership! My salesman, Faris, was instrumental in getting me into a brand new Jeep. Where most other dealerships could not deliver Orange Coast Chrysler really My salesman, Faris, was instrumental in getting me into a brand new Jeep. Where most other dealerships could not deliver Orange Coast Chrysler really made the impossible a reality. From sales to service to finance, these guys know how to make it happen. My poor credit did not stand in the way, thanks to the commitment and care of the staff at Orange Coast Chrysler Jeep Dodge. Thank you! More

Fraud BUYER BEWARE. CFO confirms it. I FILED WITH THE BETTER BUSINESS BUREAU AND FEDERAL REGULATORS THESE PEOPLE ARE SO BAD. NO JOKE- BUY FROM ANY OTHER DEALER...Spoke to the CFO Armina M I FILED WITH THE BETTER BUSINESS BUREAU AND FEDERAL REGULATORS THESE PEOPLE ARE SO BAD. NO JOKE- BUY FROM ANY OTHER DEALER...Spoke to the CFO Armina Mgerian- she is fully aware of their illegal sales tactics and has no interest in discussing any of it because they have numerous complaints against them already and people still buy cars from them- her basic response "what you gonna do about it"... BUYER BEWARE...Wow. Just wow. Worst experience ever. they did a bait and switch on the APR. Told me I should qualify for 3% interest on the loan. I agreed to come drive the car. I agrree to buy it and work out my trade in. Everythings great so far. Then after he runs my credit he LIES and says I don't qualify for ANY purchase loan and cannot buy the car. BUT he can offer me a lease a 8%... bait and switch. BUT it gets worse. I decline and leave... and sure enough the next day a DIFFERENT salesman contacts me and states he CAN get me the 3%. I respond anything over is unacceptable, but if you can really get me under 4%, I'll still buy the car. He comes back and offers 5.5%... They had my credit history PRIOR to running my credit. Then told me 3%. Then no deal but a horrible lease deal. Then magically the next day he can't swing 3% but can get me a loan for 5.5%. How does it go the night before from NO DEAL you are screwed... to 5.5 % the next day? How? Because they commit lender fraud and try and make you love the car, commit to buy, then state the only deal they can give you is HORRIBLE. IF you won't take the bad lease, they will send you home. Then they finally make a REAL effort for the loan, you grab the 5.5% and they get a kick back from the lender. I'm contacting Chrysler, the state of CA, the BBB and speaking with an attorney. I was smart and got the entire exchange in writing via email and the attorney confirmed they did a blantant bait and switch. Buyer beware and do ALL negotiating via email. Ver very untrustworthy group... More