
Orange Coast INFINITI
Westminster, CA

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Great customer service and everyone working at the dealership is pleasant and professional . Options are provided and the Service provided on my car was great quality as well. dealership is pleasant and professional . Options are provided and the Service provided on my car was great quality as well. More
Best service experience I've ever had. Tuan was in credibly helpful and knowledgeable about what needed to be done. He worked with me around my schedule. Everything went smoothly. Will be taking my ve credibly helpful and knowledgeable about what needed to be done. He worked with me around my schedule. Everything went smoothly. Will be taking my vehicle back anytime it needs service!! More
I’ve generally been very happy with the service center but two things on this one stood out. First off this is the second time I’ve had to leave without dropping off the car and come back due to a service but two things on this one stood out. First off this is the second time I’ve had to leave without dropping off the car and come back due to a service loaner not being available even though I had requested one when setting the appointment. Both times I was told one would be reserved when setting the appointment.. This service was even comped because of it (which I appreciated), but I had also asked for a tire rotation and that wasn’t done. I would have paid for it but I was given the car back without it being done so I took it to the place where I bought the tires instead of waiting. I’ve had a good experience overall so I’ll still come in for service, but the service seems to be kind of up and down the past couple times I’ve come in. More
Kevin Hall saved me from spending over 800.00 in new head lamps. His suggestion of trying a less costly solution. His thought of having them resurfaced was the answer. Worked beautifully. lamps. His suggestion of trying a less costly solution. His thought of having them resurfaced was the answer. Worked beautifully. More
Took my car expecting work to take a couple days. However, they finished the job that same afternoon. Informed me of all trouble shooting findings, fixed everything beyond my expectations, and defi However, they finished the job that same afternoon. Informed me of all trouble shooting findings, fixed everything beyond my expectations, and defined what “Service With A Smile” really means. Great job from top to bottom!!! More
The staff here has always been a pleasure to deal with. I appreciate that they make the experience a straightforward and smooth process. I have leased my last three cars with this dealership because of the p appreciate that they make the experience a straightforward and smooth process. I have leased my last three cars with this dealership because of the positive experience. This last time I worked with Raul Ovellas and Jeffery Holmes & both of them were great and reminded me why I keep coming ack to this dealership. More