
Orange Coast INFINITI
Westminster, CA

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Very fast service! Car was washed inside and out. The service rep was very cordial and offered me the discount for the oil change even though I had forgotten the coupon. Overall an excellent experience. service rep was very cordial and offered me the discount for the oil change even though I had forgotten the coupon. Overall an excellent experience. Would definitely recommend this service center. More
Tuan Nguyen has very friendly and wanted to make sure the service was done correctly. They were efficient, washed the car and very helpful. They gave me loaner car and the service in me was completed befor service was done correctly. They were efficient, washed the car and very helpful. They gave me loaner car and the service in me was completed before the time given More
The first time I visited the dealership about three The first time I visited the dealership about three weeks ago, I was thrilled with Gerardo and the service I received. The next time which was a wee The first time I visited the dealership about three weeks ago, I was thrilled with Gerardo and the service I received. The next time which was a week ago, I was told I may get my car back Monday, then Tuesday so my husband came down and it wasn’t ready. They said come by tomorrow morning and pick up the car so he went down on Wednesday and they said sorry it’s not done, we forgot to call you. Your car will be ready tomorrow morning, so I called and asked if it would be ready, I was told I would get a call back very soon, I did not,So I called and asked if it was ready, the answer was no. I got a email this morning that the car is ready. In my opinion the customer should be receiving texts and emails about the progress instead of having to call the dealer More
Yet again, I continue to be impressed by the excellent customer service I receive from the service department at Orange Coast Infiniti. Eduardo was fantastic... communicative and made me feel like a VIP. customer service I receive from the service department at Orange Coast Infiniti. Eduardo was fantastic... communicative and made me feel like a VIP. Although it’s never great to have your car in the shop, I’m very much looking forward to my next service. More
Highly recommend! Fast and easy oil change service. Highly recommend! Fast and easy oil change service. Tuan was very helpful and explained everything clearly. They even offer free car washes after Highly recommend! Fast and easy oil change service. Tuan was very helpful and explained everything clearly. They even offer free car washes after the service! Definitely going back! More
Everytime in here in SoCal I use the opportunity to visit Orange Coast Infiniti to have me vehicle serviced. The people at this dealership are fantastic. Kevin Hall is a credit to your business Orange Coast Infiniti to have me vehicle serviced. The people at this dealership are fantastic. Kevin Hall is a credit to your business More