Orange Coast INFINITI

I had the oil change for my QX50.Tuan was my service I had the oil change for my QX50. Tuan was my service advisor. He explained to me carefully the service, recommended what oil that the engine needs I had the oil change for my QX50. Tuan was my service advisor. He explained to me carefully the service, recommended what oil that the engine needs. The car was washed veri cleanly. Many thanks to Tuan and the service team More

I made an appointment for a recall ECU reset and at the same time had an oil and filter service done. I arrived for my appointment and Kevin Hall was seen zipping around in a rapid pace and kindly said "He same time had an oil and filter service done. I arrived for my appointment and Kevin Hall was seen zipping around in a rapid pace and kindly said "Hello welcome, please give me a minute and I'll be right with you." He rushed over immediately as stated. Asked me my situation and eagerly began to help me. He was nice, honest, and extremely professional. I was very impressed and delighted to have brought my vehicle here. I look forward to scheduling my brake service next. Thank you! More

Service was quick, fast and easy. Everyone I've dealt with at the dealer has shown me nothing but exemplary help and this time was no different. Gerardo even found a coupon to help me save on routine mai with at the dealer has shown me nothing but exemplary help and this time was no different. Gerardo even found a coupon to help me save on routine maintenance. More

Gerardo in the service department is great, friendly, professional and he really knows how to treat his customers well. I would recommend him and his team any day. I've been there twice and both times he professional and he really knows how to treat his customers well. I would recommend him and his team any day. I've been there twice and both times he has been fantastic. More

Edwardo was the best. I almost lost my mind about the inconvenience of my car issue. I left a message on the incorrect mobile and still he was able to get me in and instead of me stressing out and having inconvenience of my car issue. I left a message on the incorrect mobile and still he was able to get me in and instead of me stressing out and having the mechanics rush he provided me a loaner. He communicated about the progress and was super helpful all the way around. Thank you!!! More

Stellar customer service! Tuan Nguyen, service advisor was amazing. He ensured that my vehicle was repaired in a timely manner, kept me updated throughout the process, answered all my questions, and addre was amazing. He ensured that my vehicle was repaired in a timely manner, kept me updated throughout the process, answered all my questions, and addressed all my concerns with enthusiasm and expertise. Tuan's humor and warm disposition was like the cherry on top of the positive service experience he facilitated. More

This dealership is hands down wonderful. I bring my car here for all services and have been consistently impressed with their customer service, friendliness, timeliness and cost for services. Eduardo Ort here for all services and have been consistently impressed with their customer service, friendliness, timeliness and cost for services. Eduardo Ortiz in service is excellent and a pleasure to work with. Nothing but good things to say about this dealership. More

Thank you all the staff for an outstanding Job and a great service ...from sales and service ... thank you all for being there when needed .... blessing to all the Great Family of Orange coast Infi great service ...from sales and service ... thank you all for being there when needed .... blessing to all the Great Family of Orange coast Infinity ...⭐️⭐️⭐️⭐️⭐️ More

He helped me to negotiate price, no pressure, easy going person! He provided additional options of trims to match my expectations and we made a deal! person! He provided additional options of trims to match my expectations and we made a deal! More

Great experience, customer service was excellent! Eduardo Ortiz assisted me for the second time at the dealership and was extremely helpful and accommodating. I will definitely return to the servic Eduardo Ortiz assisted me for the second time at the dealership and was extremely helpful and accommodating. I will definitely return to the service department for future repairs. More