Orange Coast INFINITI

Services I had a great experience, top notch service, Kevin the service manager, always made me feel comfortable and I love the service, I was the four hou I had a great experience, top notch service, Kevin the service manager, always made me feel comfortable and I love the service, I was the four hour in and out.. I always have the best experience!! More

Best infiniti experience! On separate occasions, my boyfriend and I have both agreed that each of our individual experiences with multiple Infiniti dealerships were subpar to O On separate occasions, my boyfriend and I have both agreed that each of our individual experiences with multiple Infiniti dealerships were subpar to OC Infiniti. Andrew and Kevin have been super helpful with sales and service. I even have two different friends who will be heading to OC Infiniti at the end of their current leases to each pick up a Q50. More

Kevin is AWESOME As usual Kevin went above and beyond my expectations when handling my service needs. He made sure to go over the details of what was done and the cos As usual Kevin went above and beyond my expectations when handling my service needs. He made sure to go over the details of what was done and the cost. More

Excellent service experience We never had a bad experience here. Our advisor, Kevin Hall, is always accommodating and courteous. The service is top notch and pricing is very reaso We never had a bad experience here. Our advisor, Kevin Hall, is always accommodating and courteous. The service is top notch and pricing is very reasonable. More

Most excellent service I arrived without an appointment and was immediately met by MY service rep Eduardo who stopped whatever he was doing to check me in and make arrangeme I arrived without an appointment and was immediately met by MY service rep Eduardo who stopped whatever he was doing to check me in and make arrangements for my shuttle to my office. I can’t overstate his friendliness and professionalism! Thank you! More

QX-60 The car for a CPO came with issues that should be took care by the dealer before put on the lot. Disappointed Irina as a sales person, she is good The car for a CPO came with issues that should be took care by the dealer before put on the lot. Disappointed Irina as a sales person, she is good the problem is the car that your mechanics didn’t check and fix the problems. As a leasing returned the person that owned probably paid the warranty so the dealer just washed the car and put on the lot. Because I don’t believe that the mechanics check what they supposed to check... More

OC Infiniti rocks! Had an oil change and service done yesterday with the assistance of Tuan my service coordinator. Tuan, per usual was super friendly and knowledgeable Had an oil change and service done yesterday with the assistance of Tuan my service coordinator. Tuan, per usual was super friendly and knowledgeable on the type of items my 2011 FX needed and never tried to “up sell “ me on a non useful service. My car was in and out and washed in less than 90 minutes.... seem less event! More

Service was awesome Always comes here for my g40 service. Wait time is decent good, waiting area is clean and Kevin, service consultant, was awesome as always and will re Always comes here for my g40 service. Wait time is decent good, waiting area is clean and Kevin, service consultant, was awesome as always and will recommend to my friends. More

Awesome Service I was in HB when the engine light came on so I called and they had me bring the car right in for diagnostic. The rep on the phone wasn’t sure there w I was in HB when the engine light came on so I called and they had me bring the car right in for diagnostic. The rep on the phone wasn’t sure there would be a loaner car if needed. After I checked in with Tuan, he had a nice car ready for me! I was called about the problem, they offered a solution and I agreed to the repairs. A couple days later I called and said I’d need the car to leave town but it wasn’t going to be ready. Tuan talked to his technician who said he’d stay late so I could get the car in time! I got my car back in great condition! I will return again when the car needs service! More

Thanks for great experience guys Gerardo and David worked hard to find the reason I couldn't pass smog. I was refereed to dealer when car was giving the not ready message to smog chec Gerardo and David worked hard to find the reason I couldn't pass smog. I was refereed to dealer when car was giving the not ready message to smog check technician. Great service from service advisor Gerardo and mechanic David. My car only has 312,000 miles and ready for more thanks guys. 2001 Q45. More