Orange Coast INFINITI

Best customer service The reason I drive an extra 30 min to come to this specific Infiniti dealership is because of the outstanding service provided by the employees over a The reason I drive an extra 30 min to come to this specific Infiniti dealership is because of the outstanding service provided by the employees over at Orange County infiniti. I trust them with my vehicle and I am proud to say that I finally found a dealership/service department that works for the customer. Kevin Hall is the one person who I would recommend . He answered any question I had and concern that was brought to his attention. He makes sure my car is 100% ready to go every time I go in. I’ve left money and belongings in the car and it is always secured. Knowledgeable technicians , polite staff members, Great people working over there. Couldn’t be happier thanks Kevin and thank you Orange County infiniti for all the help - one happy customer More

Good service Kevin and Eduardo are the best consultants in the business. They serviced my car on time. Updated me on all that was done. Made sure the car was fully Kevin and Eduardo are the best consultants in the business. They serviced my car on time. Updated me on all that was done. Made sure the car was fully updated and serviced. Car was washed and returned to me in a very short period of time. I have 4 infiniti cars in the family and I’m very happy with the service provided. More

Oil leak Had a small leak after devious service. Tuan took our car and promised to have it fixed with car wash in short order. We picked up later and learned Had a small leak after devious service. Tuan took our car and promised to have it fixed with car wash in short order. We picked up later and learned he had replaced the oil as well. A very positive experience. More

15,000 mile service I was the first person in line for service and was greeted and helped by Tuan. Tuan was knowledgable, helpful, and his team was quick with the service I was the first person in line for service and was greeted and helped by Tuan. Tuan was knowledgable, helpful, and his team was quick with the service. Always easy going. More

Kevin is the Man! Kevin keeps it 100 percent honest with you regarding your car. He's very knowledgeable and welcoming. My car is always serviced on time and ready for Kevin keeps it 100 percent honest with you regarding your car. He's very knowledgeable and welcoming. My car is always serviced on time and ready for a break down of what they inspected/ any issues that may need attention in the future. Honestly, no review can explain how great Kevin is! You just have to set your appointment up with him, and see for yourself! More

Loyal customer Kevin has been my go to person for the service of my two Infiniti vehicles. I trust he helps me in maintenance and keeping my cars in tip top shape. T Kevin has been my go to person for the service of my two Infiniti vehicles. I trust he helps me in maintenance and keeping my cars in tip top shape. Thank you Kevin. More

Red carpet service! From setting my appointment online, to driving up to the service department and being greeted by Tuan, my service rep, it was a smooth, efficient expe From setting my appointment online, to driving up to the service department and being greeted by Tuan, my service rep, it was a smooth, efficient experience. Everything was explained well and a shuttle took me to work. Tuan called me when my car was ready, had the shuttle return me to the dealership and I was out the door with a shiny clean car in minutes. Everything you would hope for. More

Friendly and excellent service I had an amazing experience at OC Infiniti when I came in for service. I was assisted by Gerardo Gonzalez and was treated like family. I had an amazing experience at OC Infiniti when I came in for service. I was assisted by Gerardo Gonzalez and was treated like family. More

First-rate Service! Their Service Department is absolutely fantastic. They always take great care of my car. The service advisor that I worked with, Eduardo, has taken Their Service Department is absolutely fantastic. They always take great care of my car. The service advisor that I worked with, Eduardo, has taken care of me and my car the last several times I've been in for service. He's FANTASTIC! Whatever they're paying him, it's not enough! More

VIP Service experience Kevin, Gerardo, and the whole OC Infiniti Service team provide a VIP service experience at every visit, delivering quality work on time. The facility Kevin, Gerardo, and the whole OC Infiniti Service team provide a VIP service experience at every visit, delivering quality work on time. The facility and lounge are great also. Thanks :) More