Orange Coast INFINITI

Great place to get your car serviced. Kevin Hall is always available to take care of any problem with my car. Very friendly and professional personnel always available to take care of any problem with my car. Very friendly and professional personnel More

Bought a used car. Made me spend $900 on some luxecare that was not even applied. Promised that they had put in a new battery but they did not. Car battery died next day. Were not straightforward. Made m that was not even applied. Promised that they had put in a new battery but they did not. Car battery died next day. Were not straightforward. Made me rush through signing to make it to the bank before closed. Manipulative, misleads and lies. More

My favorite dealership so far. Great sales people, great My favorite dealership so far. Great sales people, great selection of cars and excellent customer service. The service department took care of my car My favorite dealership so far. Great sales people, great selection of cars and excellent customer service. The service department took care of my car quickly. More

Great experience. Knowledgeable staff, excellent customer service, and beautiful facility. This is my fourth lease through OC Infinity. My sales associate was very attentive and prompt in communications. service, and beautiful facility. This is my fourth lease through OC Infinity. My sales associate was very attentive and prompt in communications. More

Every person we met was cheerful, respectful and helpful. A great experience. Very much enjoyed the app the showed pictures of the work needed and allowed us to approve the work. A great experience. Very much enjoyed the app the showed pictures of the work needed and allowed us to approve the work. More

Gerardo Gonzelez is absolutely the best! He went above & beyond to give me excellent customer service ! I will continue to come to this dealership because of him! You are all so extremely lucky to have as a beyond to give me excellent customer service ! I will continue to come to this dealership because of him! You are all so extremely lucky to have as a part of your team! I was treated so badly at Mission Viejo Infiniti that I told myself i would never buy another infiniti ever again! Gerardo Gonzelez changed my over all experience around & reassured me that I would never be treated like that there! This is my 4th Infiniti I own & i just feel like the quality of service has just gone down through the last few years in multiple dealerships. Gerardo Gonzelez squeezed me in last minute on the same day for an oil change after i was told by Mission Viejo that there booked out for over a week in advance which I thought was absolutely ridiculous. I refuse to ever go back there moving forward. Surprisingly this dealership in Westminster (Orange Coast) left me with the best experience I could ever imagine. Gerardo Gonzelez was so caring patient and super kind. He introduced me to the service manager and made sure I was taken care of with red carpet treatment. My rear breaks are due next & now I will certainly come back to this dealership even though its out of my way because of how amazingly I was taken care of! He is a true gem there! More

My service advisor Tuan is the best. Always provides excellent service and tends to all my car needs. Only side note is the garage valet needs to slow down. He drove in my car too fast and scraped the f excellent service and tends to all my car needs. Only side note is the garage valet needs to slow down. He drove in my car too fast and scraped the front end at the dip before the garage. Needs to be more careful with customers cars. Tuan reiterated that to him which I greatly appreciated. More

Professional knowledgeable personable paid attention to my problem and resolved it in a timely manor!’la la la la la l l la la la my problem and resolved it in a timely manor!’la la la la la l l la la la More

xxxxty place everyone they’re treating me like xxxx because I’m a kid and thinks they can walk all over me someone with the last name Ortiz help me and had a xxxxty attitude and then saw that my dad go because I’m a kid and thinks they can walk all over me someone with the last name Ortiz help me and had a xxxxty attitude and then saw that my dad got there then changed it More

Eduardo is the best! He’s always professional, helpful and has great customer service. I know my car will be in great hands when taking it to Infinity of Westminster. and has great customer service. I know my car will be in great hands when taking it to Infinity of Westminster. More