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Orange Coast INFINITI - Service Center

Westminster, CA

4.8
2,445 Reviews

2,445 Reviews of Orange Coast INFINITI - Service Center

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January 29, 2019

Misleading and False Advertisement Beware of their misleading tactics and false advertisement. I have the Diamond Club plan which clearly states on their paperwork, “tires for life” but More

by Hbjetta00
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Eduardo Ortiz
January 28, 2019

Superb Customer Service Gerardo was fantastic and really made me feel welcome. He went out of his way to make sure everything was handled properly and ensured that all future More

by DWHITE62
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
TJ O'Brien
January 26, 2019

Tuan was the best! Had a new battery installed along with their signature oil change and OC works. Tuan was such a great service rep to work with! He has the greatest p More

by Stacer
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tuan Nguyen
January 25, 2019

Great experience Great follow up and washed my car and kept me posted on the complete time. Shuttle service available and loaner vehicle was offered. Kevin was a great More

by NATALIE.HAYLES85
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
January 25, 2019

Kevin is amazing ! Went in for a 91k service-Kevin took great care of me and I was on my way fast !! I always ask for Kevin because he’s efficient and personable. More

by JKUYEKAWA
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
January 25, 2019

30,000 mile service Dirty engine compartment Antifreeze all over cowl Driver side engine filer- one latch not latched. Top engine cover filthy I shared with Gerrado More

by Rick
Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo
January 25, 2019

Great customer service! Great and knowledgeable customer service! Kevin Hall was great and very helpful. I will be returning if I need anything in the future.Happy customer o More

by NREINL
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Hall
January 24, 2019

Oil change and auto check out I'm very satisfied with the service that I had for my oil change. They also washed my car and gave it back to me clean. More

by TIMNEAL49
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tuan Nguyen
January 22, 2019

Great expirence Gerardo was awesome he helped me to the fullest extent and had a loaner car waiting for me. He is very professional you guys are lucky to have him wor More

by ALSAUCEDO
Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Gerardo Gonzales
January 21, 2019

Oil change took way too long I would first like to say that the team was very nice and helpful. What I didn’t appreciate was that my car was ready (I think) but no one called me. More

by DSIN_005
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
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