Orchard Chrysler Dodge Jeep Ram

They were attentive, knowledgeable and worked with me on service pricing to meet my budget needs. They also delivered the n time frame to complete service service pricing to meet my budget needs. They also delivered the n time frame to complete service More

I've been to Orchard Chrysler several times. Rebecca and Ox truly gave me the welcome of a lifetime. Professional, kind, engagement and efficient to the purpose. Rebecca stayed informing me of a Rebecca and Ox truly gave me the welcome of a lifetime. Professional, kind, engagement and efficient to the purpose. Rebecca stayed informing me of all of the issues and solutions for my vehicle, which led me to make the decision to return very soon and have the repairs or upgrades handled by Orchard. Well done with hiring Rebecca. Huge compliment to the company. More

Service department don’t answer the phone. Attempted to call in and make and appointment, goes to voicemail. Left 2 voicemails to schedule service and they never returned call. Last time I was Attempted to call in and make and appointment, goes to voicemail. Left 2 voicemails to schedule service and they never returned call. Last time I was there to wait with my vehicle waited 5 plus hours for a return to tighten bolts from a previous repair that took place there. Vehicle is still not correct. Place isn’t staffed to handle repairs correctly and I believe they stall and do the minimum to appease customers causing future inconvenience to the consumer along with extra time and money lost..it’s apparent customer service is not a priority and this type of practice is what will drive customers to search for another dealer for sales and service. More

On July 6, I was in a hard spot where I blew a tire hauling horses on my Ram 3500. Stuck in New York, after hauling up from Pennsylvania, trying to head home to New Hampshire. My flat ended up having hauling horses on my Ram 3500. Stuck in New York, after hauling up from Pennsylvania, trying to head home to New Hampshire. My flat ended up having rim damage. Your dealership was able to get me on the road safely with a new tire and rim so I could get home to my family. Your service team and parts crew were excellent to work with. Thank you! More

It is always nice and easy to get work done here. They are fair and do want is needed. They are fair and do want is needed. More

rebecca is truly wonderful to work with. she helped make a stressful situation (flat tire while out of town on a holiday weekend) relaxing. she helped make a stressful situation (flat tire while out of town on a holiday weekend) relaxing. More

Ease of access to services and facilities. Waiting area clean and staff very friendly and helpful. Waiting area clean and staff very friendly and helpful. More

Akshay did a great job getting me in quickly and back on the road. Much appreciated! the road. Much appreciated! More

I will be back for more services on my Jeep as they are needed with my vehicle. needed with my vehicle. More

Very helpful and got me a payment that would work for me to get me into a new vehicle. Since the vehicle was used they also fixed a few things before they sold it to me which was appreciated. to get me into a new vehicle. Since the vehicle was used they also fixed a few things before they sold it to me which was appreciated. More