Orem Mazda

The salesman i worked with when buying my Mazda 3 was really nice, and when i told him what i wanted in my car he showed me the exact car i bought, it had everything in it. They were really easy to work really nice, and when i told him what i wanted in my car he showed me the exact car i bought, it had everything in it. They were really easy to work with. Even when i had to take my car into the service center the man was really courteous to us and they fixed my car. There was an oil leak in the transmission case, which they replaced and i have not had any problems with the car and i have had my Mazda for almost a year and it is a 2007 :) I love my car and really like working with the people at Orem Mazda More

I had a great buying experience at item Orem Mazda. The staff made us feel very welcome. They treated us with respect, they were knowledgeable, and friendly. The customer service and follow up since our pu staff made us feel very welcome. They treated us with respect, they were knowledgeable, and friendly. The customer service and follow up since our purchase has wonderful as well. I feel I can fairly recommend them, and have recommended them to family and friends. P.S. We also purchased a new mazda from the former owners, and we had the complete opposite experience -needless to say, it was a horrible experience. I am very glad we gave the new owners the chance to sell us a vehicle and will definitely be a repeat customer. More

On my first visit the salesman was extremely helpful, knowledgeable and very low pressure. He listened to my needs and recommended the perfect vehicle - a Mazda 6. After researching other brands and flee knowledgeable and very low pressure. He listened to my needs and recommended the perfect vehicle - a Mazda 6. After researching other brands and fleeing high pressure sale people, I brought my wife back with me and we purchased the Mazda 6. The salesman made a great offer and even showed us on nationally know car web sites that his offer was far below what this vehicle was currently selling for in our area. Then there's the service.The salesman introduced us to the service manager. I immediately recognized him. He had been the service manager of the Mitsubishi dealership I had purchase my last new car from (which has since gone out of business). I was unhappy to see that dealership fold since I felt the service department, under Wayne's guidance, was exceptional. The fact that he was now in charge of Orem Mazda's service totally made purchasing from this dealer a no-brainer. More

An overall great dealership. The salesmen were ok but their service since I have purchased the vehicle has been awesome. Initially I went back to take advantage of some discounted service and I will now their service since I have purchased the vehicle has been awesome. Initially I went back to take advantage of some discounted service and I will now take my care there for everything. I love the free car washes that make my new Mazda 3 looking like new. I would recommend them to anybody. More

I have been in for purchase of a new Mazda and a number of times since then for various service items. I have never been treated more courteously nor with better outcomes than here. I sensed that I was not of times since then for various service items. I have never been treated more courteously nor with better outcomes than here. I sensed that I was not just another potential customer but that everyone really wanted me to feel satisfied. More

The sales rep who "helped" me purchase my car spent the entire test drive looking for the ipod hook up (the year mazda I was looking at didn't have an ipod hook up as standard option, but he didn spent the entire test drive looking for the ipod hook up (the year mazda I was looking at didn't have an ipod hook up as standard option, but he didn't know that). He then took 4 hours to fill out the paperwork. It should have taken about an hour, but he was new and no one intervened to facilitate the process. I specifically told them not to check my credit, bcs multiple checks on your credit report lowers your credit score, and they checked it anyway (I was preapproved through America First for the full amount and I had the paperwork to back it up). When I had a question later about a light that came on (it meant that the security system was armed) no one at the dealership could explain it to me. There was a problem with the paperwork later and it took nearly three months to sort out - I called multiple times and was told that all they had to do was fax it, which they didn't do (repeatedly). I would not recommend this dealership (Orem Mazda) to anyone I liked based on my experience. More

From the moment I walked in the door, Aaron helped me find exactly what I needed. He was very friendly and willing to work with what I had. He went the extra mile to be sure I was comfortable with my p find exactly what I needed. He was very friendly and willing to work with what I had. He went the extra mile to be sure I was comfortable with my purchase. I will definitely go back to Orem Mazda for my next purchase! Thank you!!! More

Not pleased with the dealership. The price was terrible. Not pleased with the dealership. The price was terrible. Sold me the car for well over what it's worth. I should have done more research and I take b Not pleased with the dealership. The price was terrible. Sold me the car for well over what it's worth. I should have done more research and I take blame for getting hosed on a used car. Guess I trusted to get a fair price. Bad idea. I felt taken advantage of as a car buyer. I had a lot of questions that were not answered. What gets me is that three months after we bought the car, we brought it in for a recall. That fine, I understand the recall but then after the service department does an inspection on the car, they tell me that all of our fluids are bad and old and need to be flushed. I'm handed an estimate for well over $500. This was just a few months after I bought the car. Why was this not done when the customer bought the car? You would figure that hen you go buy a car, everything is up to par and ready to go. The heater does not work, the air conditioning does not work. Electrical parts such as the clock do not work. The engine cuts out while trying to accelerate. But my fault. I should have checked all this when I bought the car instead of trusting a dealership to sell me a quality product. Best part of this experience is the free car wash. More

My husband and I were extremely pleased with the customer services and support that we received from Orem Maxda. Our journey started out with Todd Thornwall, whom is an excellent sales person. We never felt services and support that we received from Orem Maxda. Our journey started out with Todd Thornwall, whom is an excellent sales person. We never felt the pressure you feel from other dealerships. We maintained communication until we had reached a price we were extremely comfortable with!! We then met with the financial people who were very accomodating, (even finding someone to pick up our loan when our credit union didn't come through). We live in South Jordan and would recommend this dealership to anyone in the Salt Lake valley, the drive is definately worth it. More

We had a very good experience with Schyler our salesman. He was very friendly and knowledgable about the vehicle. The sales maneger was also very friedly and a strait shooter.We felt we got a very good car He was very friendly and knowledgable about the vehicle. The sales maneger was also very friedly and a strait shooter.We felt we got a very good car at a very fair price. We would definatly recomend Orem Mazda and our salsman Schyler to a friend. More