Orem Toyota

I am missing the new cars in the show room,Jansen is a good guy.I love my car. good guy.I love my car. More

I reserved a vehicle on Brent Brown Toyota's website and spent all day texting with Maddy about a vehicle on the lot. After her help, I decided to purchase it. I made it to the finance round, had my credit spent all day texting with Maddy about a vehicle on the lot. After her help, I decided to purchase it. I made it to the finance round, had my credit pulled, submitted all requested information, only to be told after all that, that the vehicle sold during my purchase process. From what I was told, another salesperson undercut Maddy and sold the vehicle I was purchasing. I’m so confused and disappointed with the process and communication with this dealership. I’d be careful dealing with Brent Brown. It turned out to be a very disappointing experience. More

I want to recognize Harley Nielsen. He is the best salesman I have ever worked with. He listened and understood what we wanted. He went out of his way to make sure our used car was read He is the best salesman I have ever worked with. He listened and understood what we wanted. He went out of his way to make sure our used car was ready for delivery. He helped us with our trade-in that needed to be towed to the dealership. He gave us copies of our used car service record and made sure service fixed everything that needed to be fixed. He went to the service bay and made sure the used car didn't have any oil or coolant leaks. After we bought the car he contacted the previous owner (without our asking) to get a spare key for the used car and went to their home to pick it up for us. You need to keep him happy and keep him at your dealership!!! His dedication to custmer service is exemplary!!! I gave the dealership 4 stars instead of a 5 because I have had one or two issues with previous sales staff, finance staff, and service staff. Also, the dealership should ask their staff to wear masks during the pandemic, if the customer they are helping is wearing a mask. More

Austin in service, Riley (orBriley) in sales and the finance guy I met with were all really amazing to work with! They all went the extra mile to make the experience very pleasant! finance guy I met with were all really amazing to work with! They all went the extra mile to make the experience very pleasant! More

Had a great experience I love to buy a vehicle from this Toyota dealership they have a great friendly service Toyota dealership they have a great friendly service More

Brent brown was the most helpful dealership we went to that day! Rylee was awesome to work! that day! Rylee was awesome to work! More

Very needs based service. They knew exactly what I wanted and helped me get there. They knew exactly what I wanted and helped me get there. More

Blake greeted us as soon as we got to the parking lot. Asked what we needed and proceeded to give us great customer service. No pressure just a good experience. Asked what we needed and proceeded to give us great customer service. No pressure just a good experience. More

The dealership was clean, and a comfortable environment. I was immediately approached with a friendly attitude. Travis, my sales rep wasn’t pushy; and understood my wants and needs. Everyone I interacted wi I was immediately approached with a friendly attitude. Travis, my sales rep wasn’t pushy; and understood my wants and needs. Everyone I interacted with was kind and met me with a smile. More

Harley was absolutely amazing getting me set up with my new RAV4. He was thorough in explaining every part of the process, made sure I was well taken care of, incredibly responsive, and never made me quest new RAV4. He was thorough in explaining every part of the process, made sure I was well taken care of, incredibly responsive, and never made me question whether this was the right decision or not. I will forever send people to Harley and plan to be a forever customer. More