
Orem Toyota
Orem, UT
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I love steven Smith that works there, everyone was so helpful and kind and made things easy helpful and kind and made things easy More
Lani, service advisor, is so great. Clear communication, and help with Uber's when timeline got delayed. Clear communication, and help with Uber's when timeline got delayed. More
Austin was very attentive and respectful of our time. He went thru all the features of our new truck and made sure we had what we needed. He went thru all the features of our new truck and made sure we had what we needed. More
Easy process throughout. Finalized basically everything via email and text so it made a smooth process when we drove from out of town to finalize everything. Finalized basically everything via email and text so it made a smooth process when we drove from out of town to finalize everything. More
Ka’ua was amazing at communicating with us! She kept us informed and even though we had to wait longer I didn’t mind cause I knew what was going in. She kept us informed and even though we had to wait longer I didn’t mind cause I knew what was going in. More
They take way too long. For an oil change tire rotation and a new key it took almost 4 hours. I am not even going to use my next free service there. I would rather pay than For an oil change tire rotation and a new key it took almost 4 hours. I am not even going to use my next free service there. I would rather pay than go back here again. More
Listened and responded to our interest with integrity. Fortunately, we weren't not treated like what the typical car salesman treats an up-and-coming customer. We would not have appreciated such an experi Fortunately, we weren't not treated like what the typical car salesman treats an up-and-coming customer. We would not have appreciated such an experience and would have left, but the experience with Austin Wells and Nate Casper and Colby was far different, presented themselves professionally and ethically. Thank you! More
They have excellent technical service and very friendly staff, I would recommend it, 5 stars staff, I would recommend it, 5 stars More
Service advisor was very nice. Problem was not fixed, although acknowledged known issues. Said because they could not get it to fail, they would not fix it. Not sure if being under Problem was not fixed, although acknowledged known issues. Said because they could not get it to fail, they would not fix it. Not sure if being under warranty has an impact on that decision. Technician said it might be because it was cold where I live. I have bought four new Toyotas and have always had a good experience. The cold has never been a problem. Drove an hour each way to get there, waited for four hours, and it failed stopping at the store on the way home. The reason I checked I might recommend service center is because I have always chosen Brent Brown Toyota for service and have always had good luck, but this is not their typical level of service. More