Kaua Pouha

I like the one on one service you get. They are very nice and helpful. They are very nice and helpful. More

by BARBARA.ZENGER Verified Customer Verified Customer

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Good visit, finished up my 3 oil changes, etc. and decided not to purchase another. Price has gone up and it is too far from Spanish Fork to continue. and decided not to purchase another. Price has gone up and it is too far from Spanish Fork to continue. More

by rosa.hale Verified Customer Verified Customer

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I just give a shout out to Frankie our shuttle driver who was a very good driver. Also, he interacted with us very well. was a very good driver. Also, he interacted with us very well. More

by Juliegrayaz Verified Customer Verified Customer

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I was very disappointed about how I was treated, I was waiting in the lobby while my truck was ready and the employees were eating a burrito and talking among them self while my truck was just there ready waiting in the lobby while my truck was ready and the employees were eating a burrito and talking among them self while my truck was just there ready. More

by Bye bye Verified Customer Verified Customer

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Overall is was a very good experience with lots of employees in the service department, however after being greeted quickly I was left standing there waiting for about 5 minutes for someone that I bel employees in the service department, however after being greeted quickly I was left standing there waiting for about 5 minutes for someone that I believe was named Jamie or something like that. Jamie appeared to be busying at his computer station and helping the customer in front of me.while at least 10 other employees where all there doing who knows what. I was surprised that will all of those employees that were there only Jamie could talk to me and assign the service number. Other than that the experience was great. I don't believe that I worked with anyone in your Service dept list but I could not proceed without selecting someone so I selected them all :( More

by scparry19 Verified Customer Verified Customer

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Joel & Brent Brown Toyota do a great job taking care of my Highlander & me! Joel keeps on top of any work needed & treats me as though I'm an old friend whenever he sees me. Thanks! my Highlander & me! Joel keeps on top of any work needed & treats me as though I'm an old friend whenever he sees me. Thanks! More

by RisiRealtor Verified Customer Verified Customer

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Good oil change. I’m giving it 3 stars instead of 5 because these constant emails telling me to review my oil change and the word requirement are super annoying I’m giving it 3 stars instead of 5 because these constant emails telling me to review my oil change and the word requirement are super annoying More

by JOSHIRELAND180 Verified Customer Verified Customer

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I made an appointment for Friday at 4pm on the Toyota app. When I showed up I was told that the maintenance that was required, required the truck to come in in the mornings. Wish the app or someone could app. When I showed up I was told that the maintenance that was required, required the truck to come in in the mornings. Wish the app or someone could have caught that and save me two long trips to the dealer since I live 3 hours away. But was able to borrow a vehicle that was nice. More

by colbywerickson Verified Customer Verified Customer

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Needs to improve when leaving customers on hold over the phone. They let me on hold for almost an hour and I never got transferred. Then I called again and they did not pick up my call at all. I spend alway phone. They let me on hold for almost an hour and I never got transferred. Then I called again and they did not pick up my call at all. I spend always a week trying to get on hold with service department and never picked up my call. More

by vargas_octavio Verified Customer Verified Customer

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Fast, friendly, knowledgeable service from start to finish. Fully satisfied with the services and had all my questions answered and concerns addressed. finish. Fully satisfied with the services and had all my questions answered and concerns addressed. More

by nikimcomber2020 Verified Customer Verified Customer

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