Orem Toyota

Excellent Service From the moment I dropped the RAV4 off in the service department to the moment it was ready to be picked up the service was fantastic! The staff was From the moment I dropped the RAV4 off in the service department to the moment it was ready to be picked up the service was fantastic! The staff was friendly and efficient! You always get excellent service at Brent Brown! More

People make the difference at Brent Brown A Toyota at one dealer is the same as another. But the people are what make a car dealer. Starting with Sean Taylor, one of the most obliging and know A Toyota at one dealer is the same as another. But the people are what make a car dealer. Starting with Sean Taylor, one of the most obliging and knowledgeable salesmen I've ever met. Andy in Finance went above and beyond to be helpful to me. And Kerry in Customer Service explained all my options clearly. More

Quick and Available I came in for a regular service checkup and had to return the next day for a tire alignment. Each service took less time than anticipated and I was in I came in for a regular service checkup and had to return the next day for a tire alignment. Each service took less time than anticipated and I was in and out very quickly. Moe was very interested in helping me get what I needed in time for a weekend trip I was going on a few days later. I appreciated his efforts and felt very taken care of. More

Great Experience Morgan is great in making you understand the problem with your car and the process/steps it would take to fix the problem. He made sure the work was c Morgan is great in making you understand the problem with your car and the process/steps it would take to fix the problem. He made sure the work was completed on target. I know I can trust him to have the job done. More

Purchased new Rav Went in to buy my wife a new car. They made it quick and easy! I would highly recommend this dealership. Found the car I wanted for an awesome price Went in to buy my wife a new car. They made it quick and easy! I would highly recommend this dealership. Found the car I wanted for an awesome price More

Morgan was awesome! Morgan is always amazing- would refer anyone to him. He should get a medal for friendliness. Moe was also super nice and amazing to work with. Thanks Morgan is always amazing- would refer anyone to him. He should get a medal for friendliness. Moe was also super nice and amazing to work with. Thanks More

It was alright We purchased a new 4Runner from Brent Brown Toyota, our salesman was great, getting the financing done went amazing, but their service department need We purchased a new 4Runner from Brent Brown Toyota, our salesman was great, getting the financing done went amazing, but their service department needs to get it together. I haven’t been impressed at all, we purchased a few extra accessories to go on it after purchase, and was supposed to get it all done the next day. Only one of those things got done the day after, told us to bring it back in a couple days to finish it up, but still did not get done on that visit back. Told us to bring it back again a few days later and that they would have it done by 2pm... well here it is almost 5pm and still haven’t heard if they have it finished. Very frustrating that we pay for all these accessories upfront and then they push us around trying to get what we have paid for done. More

Buying a new car Dallas was awesome to work with. Made it very easy to view all of the options that I had while purchasing my car. He was also very fast at responding Dallas was awesome to work with. Made it very easy to view all of the options that I had while purchasing my car. He was also very fast at responding to my messages and questions. He was very helpful throughout the whole process. When I was helped by employees on the financial side of things, it was not very smooth and was a little frustrating. More

Super As always Brenna Brown Toyota delivers excellent service quickly and easily. I am always super happy with my experience there. Always happy to do busi As always Brenna Brown Toyota delivers excellent service quickly and easily. I am always super happy with my experience there. Always happy to do business at Brent Brown More

Toyota Experts I'm a first time customer. I went in because I wanted to get my tires rotated. The team was professional and did good work, even going so far as to ad I'm a first time customer. I went in because I wanted to get my tires rotated. The team was professional and did good work, even going so far as to adding a free oil change that I didn't request and instructing me on different specifics to be aware of when the time came to get new tires. I only give a four star review because the team did not provide recommendations on vehicle work that I should keep in mind for the near future. They have a better understanding of how the vehicle should perform and it would have been helpful to have an update on those work items, especially for a vehicle like mine that is 22 years old. Overall, very pleased with the service I received however. More