Orem Toyota

I was not that happy at all The salesman did not listen and I felt very pressured into buying the vehicles I did. The finance department didn't do what they were supposed to. I The salesman did not listen and I felt very pressured into buying the vehicles I did. The finance department didn't do what they were supposed to. I live 30 minutes away and had to come in on two other occasions to sign papers. The Credit Union they said I was financed through was not the correct one. My trade in was not paid for over three weeks and the payment was late. I had to call the finance department numerous times. I finally was able to talk to someone over them who finally took care of it. I did not have a good experience at all. I wish I had better things to say. More

Late Saturday Night This was my first experience with Brent Brown Toyota. I was promptly greeted and helped to look at several vehicles. Even though it was near closing This was my first experience with Brent Brown Toyota. I was promptly greeted and helped to look at several vehicles. Even though it was near closing time on Saturday, the sales rep was very helpful in providing information and allowing me to test drive three different models. All options were clearly explained, and I did purchase a vehicle that night. I was very satisfied with the experience both in purchase and in taking delivery. CB More

Needed new brake linings I had a great appointment with Brown and Brown Toyota yesterday. I needed several items repaired on my RAV4, including rear brake linings. My service I had a great appointment with Brown and Brown Toyota yesterday. I needed several items repaired on my RAV4, including rear brake linings. My service representative Joel Kitchen made sure all repairs were done properly so I would continue to have a safe car for worry free driving. All the members of the service staff that helped me were courteous and friendly. I feel confident bringing my car to this service department. I appreciated the shuttle ride home and back. Thank you, Brown and Brown Toyota! Meridene Grant More

15000 mile service They were quick and efficient gave me an estimated time when it would be done and was done much sooner they were helpful they were friendly and I woul They were quick and efficient gave me an estimated time when it would be done and was done much sooner they were helpful they were friendly and I would recommend them to anyone More

McKay is Great! Spent some time (one month) shopping for a Tacoma with McKay Smith who was patient and willing to work with me. Got the vehicle which is a great fit f Spent some time (one month) shopping for a Tacoma with McKay Smith who was patient and willing to work with me. Got the vehicle which is a great fit for our family. Thanks for making it fun! More

Service Center They were quick to ask if I had been helped right when I pulled in. They were kind and honest. They mentioned my recall even before I had a chance to They were quick to ask if I had been helped right when I pulled in. They were kind and honest. They mentioned my recall even before I had a chance to ask about it. They took care of my recall, oil change and a new set of tires all in one day. More

Replace taillight Morgan is the best! Super helpful and made sure I was aware of all the charges. I am definitely coming back for my next service! Morgan is the best! Super helpful and made sure I was aware of all the charges. I am definitely coming back for my next service! More

Excellent Service Wait wasn't long. Service was excellent. Friendly Staff. Waiting room was neat and clean. Scheduling ahead of time was awesome due to long line in the Wait wasn't long. Service was excellent. Friendly Staff. Waiting room was neat and clean. Scheduling ahead of time was awesome due to long line in the morning More

Recall plus 90,000 mile maintenance Brent Brown Toyota did an excellent job on my Corolla. It needed a good deal of maintenance, and the job was done well (along with a recall item) wit Brent Brown Toyota did an excellent job on my Corolla. It needed a good deal of maintenance, and the job was done well (along with a recall item) with fair pricing. The customer service was excellent, as well. More

Received great service I was treated with respect in a very timely manner. Although the repair tool longer than I anticipated I was given courtesy rides to my home and back. I was treated with respect in a very timely manner. Although the repair tool longer than I anticipated I was given courtesy rides to my home and back. More