Joel Kitchen
Joel Kitchen at Brent Brown Toyota
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Joel Kitchen

Service Advisor

Brent Brown Toyota

1400 South Sandhill Road
Orem, UT 84058

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4.6
598 Reviews
4.6

598 Reviews

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598 Reviews of Joel Kitchen

April 28, 2024

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Employee Rating

He got me checked in for my appointment right away. Listened to any of my concerns and made sure I had a way home. More

by SUNSHINERAY_18
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Milani Hedquist

April 13, 2024

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Did a great job getting my car repaired. The service was friendly and efficient. And thanks for the discount! This is where I always take my cars. More

by AJ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Milani Hedquist

Apr 16, 2024

Brent Brown Toyota responded

Thanks for sharing your experience at Brent Brown Toyota. Our team strives to provide friendly and efficient service. Your loyalty means a lot to us.

April 10, 2024

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Buena atension lo único es que no limpian las manchas de las manos de aceite More

by rey75227
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Drew Brown, Andrew Butcher

April 04, 2024

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Great service, excellent attention from Joel, fast communication, well-specified and very professional report and clarity More

by REVOLLEDOCHAVEZ
Service Price Transparency
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Recommend Dealer
Yes
Apr 13, 2024

Brent Brown Toyota responded

Thank you for your kind words. At Brent Brown Toyota, it's always gratifying to hear that our team provided clear communication and professional service. We appreciate your feedback.

April 02, 2024

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So I have limited experience with this dealership so my review is based on my 2 interactions. My last interaction, it everything was great. Joel was quick to come talk with me and he provided me with all t More

by kiomac13
Service Price Transparency
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Recommend Dealer
Yes
Apr 18, 2024

Brent Brown Toyota responded

Thank you for your positive feedback about our Service Department! We're glad to see that you had a great experience with our team. Please feel free to reach out to us if you'd like to discuss your previous visit. We value your business and hope to continue providing excellent service to you in the future.

March 30, 2024

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You guys rock. Fast and friendly. Keep up the good work. Disco Stu doesn't advertise More

by karlsvart1
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Recommend Dealer
Yes
Apr 13, 2024

Brent Brown Toyota responded

We appreciate your praise for our fast and friendly service at Brent Brown Toyota. We're glad you value our diligent work, Disco Stu.

March 27, 2024

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It was easy to get appointments and very fast service. i am recommended this place to everyone More

by jasvant99
Service Price Transparency
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Recommend Dealer
Yes
Apr 13, 2024

Brent Brown Toyota responded

We appreciate your kind words and the recommendation you made for Brent Brown Toyota. We strive to keep appointments easily accessible and speedy service a top priority. It's pleasing that you found value in this approach.

March 19, 2024

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Lani and Joel were stellar in resolving an issue and finding an actual solution. Lani was fantastic to work, she was patient and courteous in going over information and answering questions. Couldn't hav More

by MELANIE.RENNER4
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Milani Hedquist

Mar 23, 2024

Brent Brown Toyota responded

We appreciate hearing your positive feedback about our team at Brent Brown Toyota. They truly strive to provide valuable assistance. Thank you for choosing us!

March 19, 2024

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I showed up 15 minutes early for my appointment, checked in was quoted an hour for an oil change and tire rotation that’s with an appointment. Felt that was a little long but it is what it is. An hour and 2 More

by Benwilly
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Service manager I forgot his name. Guy in mid 40s with a strawberry blonde-ish hair and goatee

Mar 23, 2024

Brent Brown Toyota responded

Hello, Your feedback is very important to us. I would appreciate the opportunity to further discuss the level of customer care that you received from our Service Team regarding an oil change and tire rotation, as well as the subsequent wait time for these repairs. Can you please reach out to me at your earliest convenience? Customer Relations Manager 801-223-4406

March 16, 2024

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Employee Rating

Joel is the best! But everyone in the service department does a great job taking care of me & my vehicle! More

by RisiRealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kaua Pouha, Orrin Skinner

Mar 23, 2024

Brent Brown Toyota responded

We appreciate the commendation at Brent Brown Toyota. Our team strives to offer top-notch customer service. Thanks for letting us take care of you and your vehicle.

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