Orem Toyota

Great experience at Brent Brown Service! I always enjoy going to Brent Brown to get my vehicles serviced! They always do an awesome and professional job! Josh and Mike are always great to wor I always enjoy going to Brent Brown to get my vehicles serviced! They always do an awesome and professional job! Josh and Mike are always great to work with! Thank You! They always make sure I'm taking care of! More

It was good They changed out the tires of the car. Which is what I figured was needed. There was hot chocolate and popcorn while I waited for them to finish. They changed out the tires of the car. Which is what I figured was needed. There was hot chocolate and popcorn while I waited for them to finish. More

Great experience John came highly recommended by a trusted friend and John lived up to what I was told. I felt comfortable with him from the start and trust his opini John came highly recommended by a trusted friend and John lived up to what I was told. I felt comfortable with him from the start and trust his opinions and recommendations. I found him to be no pressure and honest. I felt that he made the whole process painless and stress-free. I recommend him to any of my family or friends. I will definitely buy through him again next time I need another vehicle. Thank you. More

Great! Phillip and Rory were exceptional, down to earth, no pressure no hype. They gave us space to make a major purchase, we are common folk, by no means we Phillip and Rory were exceptional, down to earth, no pressure no hype. They gave us space to make a major purchase, we are common folk, by no means wealthy, but we were given the time we needed to contemplate making the payment and ultimately the purchase. We are happy that we look into the garage each morning and see our new 4 runner sitting there! Kudos to Phillip and Rory for a smooth sales experience! More

We've had good and bad experiences with B.B. We are a repeat customer, because we love Toyota's. You guys did a great job getting us to buy, but we had many problems after we bought our car (all We are a repeat customer, because we love Toyota's. You guys did a great job getting us to buy, but we had many problems after we bought our car (all of those I have previously mentioned). You serviced my car quickly this time, but left black greasy hand prints all over the white paint (which means there is probably grease on the black interior too. Although I had an apt, you were very busy and I had to wait awhile to get helped. I love my car! Hope things get better on the service end. More

Another great experience. Everyone I’ve interacted with in the service department is phenomenal. The service videos are professional and helpful. The staff is amazing and very Everyone I’ve interacted with in the service department is phenomenal. The service videos are professional and helpful. The staff is amazing and very genuine. Above all, I appreciate that I feel as if I’m given advice about my vehicle and allowed to make my own choices. I have also been very impressed with the quality of work. Lastly, I will say that I typically never service my vehicle at a dealership however I find it easier and easier dropping it to Mike Black and his team. More

Great! Efficient service and thorough explanation of services. Everyone is open and friendly, but not aggressive. It's easy to schedule a service appointment Efficient service and thorough explanation of services. Everyone is open and friendly, but not aggressive. It's easy to schedule a service appointment, and service is always completed within the quoted time frame. More

Service at Brent Brown has always delivered I went in yesterday for an oil change and Cole was great to work with. He was thorough in getting everything taken care of and had the car turned arou I went in yesterday for an oil change and Cole was great to work with. He was thorough in getting everything taken care of and had the car turned around in less than an hour as promised. He even complimented me on some aftermarket work I had done which would make any guy feel good! More

Great Experience From the very beginning emailing Sophia and getting my questions answered there, to meeting with Sean at the dealership and having him find me a perfe From the very beginning emailing Sophia and getting my questions answered there, to meeting with Sean at the dealership and having him find me a perfect vehicle since the one I had originally intended to buy had already been sold, to having all my financial questions answered and explained by Charlie.... It was absolutely a great experience. I will definitely recommend the team at Brent brown Toyota to anyone looking to purchase a vehicle. A super friendly and knowledgeable staff, great atmosphere and delicious coffee, you can’t ask for more than that. More

A Place That Clearly Cares I've gotten to where I'm willing to pay more to have the Brent Brown experience. And then they surprise me by charging me less than I expected. Not I've gotten to where I'm willing to pay more to have the Brent Brown experience. And then they surprise me by charging me less than I expected. Not everything is always perfect, of course, but they've always made it right after they've listened to my concerns and considered the evidence. Very fair - and it's hard to ask any more than that! More